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Shutdown issues


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5 replies to this topic

#1 Waterhead

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Posted 15 March 2012 - 02:33 AM

I have an old Acer Aspire T135 that I use in my classroom. It was my sons computer and he was having unknown problems with it and we bought him a new one. I took the computer and replaced the memory and hard drive, reformatted and reinstalled windows. The computer started up and worked fine for about an hour and then restarted automatically, ran checkdisk and came back up like everything was fine. I installed McAffee and everything was working. Now it will intermittently restart on its own, and when I shut it down it restarts. I have went to start up and unchecked the automatically restart, but it restarts anyway and after it boots a message comes up and says it has recovered from a serious error. If anyone has any ideas I would greatly appreciate it. Thanks in advance

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#2 noknojon

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Posted 15 March 2012 - 05:49 AM

Hi -
One step at a time -

Remove McAffee A/V program from Add/Remove, reboot and see what happens -

#3 frankp316

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Posted 15 March 2012 - 10:34 AM

Could overheating be the problem?

#4 Waterhead

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Posted 15 March 2012 - 03:24 PM

I tried removing McAffee and no changes, I tried different memory and no changes, I have put a new fan in and no changes though I don't think overheating is an issue as I thoroughly cleaned the inside of the pc, re-greased and installed a new cpu fan. I have also installed a new power supply and no changes. Is there a way to test the motherboard and processor? Is there anything else I should try? Thanks again.

#5 Tsh00ter

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Posted 15 March 2012 - 04:14 PM

Sounds like overheating is not the problem, unless the new ventilator(s) do not spin correctly.
To verify temperatures and ventilator RPM you could use SpeedFan: http://www.almico.com/sfdownload.php

Also run eventvwr.msc and check the system and application logs for fatal errors just prior to the reboots.

#6 noknojon

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Posted 15 March 2012 - 07:15 PM

Please post a snapshot with Speccy -
How to Publish a snapshot with Speccy <<-- Directions
This will help us check your system -

Thank You -




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