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Bluescreen when cooking


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#1 theangler

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Posted 14 March 2012 - 04:34 PM

Hey all,

I've got a Dell Dimension 2400 and a Dimension 3000. I had my 3000 running Windows 7 when out of the blue (no pun) I started getting bluescreen errors. Assuming maybe there was a driver conflict or something, I reinstalled the factory Dell XP SP2. Everything seemed to be running fine but when I started really cooking and installing a bunch of software, I got the bluescreen again. I then decided to try and pinpoint what was going on by moving my 2(1gb pc2700) sticks, Nvidia FX 5500 PCI card, and a USB PCI Card over to the 2400. After that, I reinstalled the factory Dell XP SP2, and the same thing happened once installing software. Under light use, there is no problem on either machine.

Error that's coming up:
Stop: c000021a {Fatal System Error}
The Windows Subsystem System Process Terminated Unexpectedly with a status of 0xc0000005 (0x7c9106c3 0x0052F074).
The System has been Shut Down

Now I'm wondering if I have a faulty piece of hardware:
Graphics Card: Nvidia FX5500
Memory: 2x1GB PC2700
USB Card
Wireless Card: (both computers have Linksys WMP54G 4.1 wireless cards)

Any thoughts? I recently ran a memory test, but I'll try again to try and rule that out.
Thanks in advance!

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#2 the_patriot11

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Posted 14 March 2012 - 06:41 PM

what Im finding is that its an error with the MBR loader, when you reinstalled xp, did you do a quick install, or did you do a clean format? From my research, I would suggest reinstalling windows xp, except this time go through and do it manually, and when it gives you the hard drive manager screen, choose your hard drive and choose format before reinstalling windows, and see if that fixes the problem.

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 theangler

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Posted 14 March 2012 - 07:04 PM

Yeah both machines (different hard drives) had all partitions deleted and reformatted before the installs.

#4 the_patriot11

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Posted 14 March 2012 - 09:08 PM

hmmmm Ill have to do a little more research on it then. give me a bit.

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#5 the_patriot11

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Posted 15 March 2012 - 06:55 PM

I havent found anything other then a bad installation, so it may be hardware. I would start with testing the hard drive, directions for testing it using the dell diagnostic utility can be found here If it passes the hard disc check, I would then check the PSU following these directions:


When a computer begins the boot process the motherboard initiates the start up of the PSU. Because of this it is difficult to determine whether the problem is with the motherboard or the PSU when a computer shows no signs of starting up. The purpose of the procedure is to determine if the problem is with the motherboard or the PSU. For safety purposes please follow the instructions step by step.

This test is for ATX PSUs. Some manufacturers use non-ATX PSUs with 20/24 pin connectors that do not have the same pinout as a ATX PSU.

Caution:
This procedure will involve working with live 12VDC electrical potentials which if handled improperly may lead to electrical shock. Proper precautions should also be taken to prevent electrostatic discharges (ESDs) within the case of the computer. For safety purposes please follow the instructions step by step.

First, shutdown your computer. Then unplug the power cable going into your computer.

Once you have opened the case, touch the metal of the case to discharge any static electricity.

The connector of the PSU which connects to the motherboard is readily recognizable by the number of wires in the bundle. To disconnect it you will need to press on the plastic clip to disengage it and then pull the connector up and away from the motherboard. Please take notice of the location of the locking tab and the notch on the socket of the motherboard, this will only connect one way as it is keyed. This wire bundle will have a memory of the way it has been installed and will want to bend back that direction, you may have to play around with it to find a position that the connector will stay in the same position while you run the test.

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From the top left to right the pins are 13-24, the bottom from left to right are 1-12.


Please notice that there are PSUs with 24 pin and 20 pin connectors, the location of the green wire in the 24 pin connector is #16, and the green wire in the 20 pin connector is #14. If you look at the connector with socket side facing you and the clip on the top the number one pin will be on the bottom left corner. This makes the pin out for the 24 pin connector from left to right 13-24 on top, and 1-12 on the bottom. The pin out for the 20 pin connector from left to right is 11-20 on top , and 1-10 on the bottom. If you look at the connectors you notice that these are sockets that fit over the pins on the motherboard where the PSU cable attaches, this is where you will place the jumper. For a jumper you will need a piece of solid wire about the size of a paper clip (20-22 awg), preferably a wire with insulation. It will need to be large enough to fit firmly into the socket so that it will not need to be held in place while testing. You are at risk of electrical shock if you are holding the jumper when you power up the PSU. Insert one end of the jumper into the socket of the Green wire, and insert the other end into the socket of any Black wire.

Once the jumper is in place plug the cord back in. If the PSU is working properly the case fans, optical drives, hdds, and LEDs should power up and remain on. I would suggest that you not leave this connected any longer than is necessary for safety purposes.

To reconnect the 20/4 pin connector unplug the power cord, remove the jumper, and reconnect the connector. Take a moment at this time to make sure that nothing has been dislodged inside the case.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 theangler

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Posted 18 March 2012 - 07:39 PM

Well I don't know what did it (swapping components between pcs, etc.) but I'm no longer getting any bluescreens.




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