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Metropolitan Police scam/virus


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#1 stidds

stidds

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Posted 14 March 2012 - 08:45 AM

Hello everyone.

I have a virus/scam on my laptap and it has locked everything.

I have the Metropolitan Police scam showing and cannot access anything at all.

I am running Windows Vista on my laptop.


I get the white screen with the scam on whether the computer is started in normal, Safe Mode or Safe Mode with command prompt.

Nothing works at all. I can Ctrl/Alt/Del and I do see the screen but none of the options work on it.


Can somebody please help me? I have access to another computer in my home which has a recordable DVD/CD and also access to a data stick or two.


Thank you


Sean

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#2 boopme

boopme

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Posted 14 March 2012 - 02:26 PM

This is a difficult scam to remove ... Can you do these?

Please go here....Preparation Guide .

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

If you cannot run them then start the new topic post thie info from here again and state you cannot run DDS etc...

Let me know if that went well.

Edited by boopme, 14 March 2012 - 02:28 PM.

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