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google redirect removal


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#1 browner123

browner123

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Posted 14 March 2012 - 08:03 AM

Tried using malwarebytes with rkill to remove redirect virus but can't get rid of it. Also tried adaware, spybot, and AVG. The redirect is through a site called www.search-milk.net. It seems to prefer messing with firefox. Usually takes a couple of google searches before it starts redirecting. The same website that gave me this virus also gave me the Secure Scan virus but I was able to remove this with malwarebytes and AVG.

Any help would be greatly appreciated.

Thanks,

David

Here is my DDS log:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_24
Run by Davidic at 20:21:44 on 2012-03-13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1298 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\SVRemote\USB20Remote.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\StartupMonitor.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/support/chrome/bin/request.py?hl=en-US&contact_type=uninstall&crversion=15.0.874.121&os=5.1.2600
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - c:\program files\divx\divx plus web player\npdivx32.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuz0.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DLCCCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCCtime.dll,_RunDLLEntry@16
mRun: [dlccmon.exe] "c:\program files\dell photo aio printer 924\dlccmon.exe"
mRun: [SVRemote] c:\program files\svremote\USB20Remote.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Run StartupMonitor] StartupMonitor.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{9783FB41-8061-4D4B-A8A3-394C29210F92} : DhcpNameServer = 192.168.2.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 94.63.147.22 www.google.com
Hosts: 94.63.147.23 www.bing.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\davidic\application data\mozilla\firefox\profiles\n56p5dgn.default\
FF - prefs.js: network.proxy.type - 0
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2012-3-11 64512]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2012-1-31 7391072]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-3 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-3 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-3 27216]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2012-2-23 136176]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-11-3 2152152]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2012-2-23 136176]
S3 hcw72ADFilter;WinTV HVR-950 USB Audio Filter Driver;c:\windows\system32\drivers\hcw72ADFilter.sys [2008-7-8 27904]
S3 hcw72ATV;WinTV HVR-950 NTSC;c:\windows\system32\drivers\hcw72ATV.sys [2008-7-8 1198720]
S3 hcw72DTV;WinTV HVR-950 ATSC/QAM;c:\windows\system32\drivers\hcw72DTV.sys [2008-7-8 1191552]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-3-11 40776]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-3-5 18176]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-3-5 7680]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2008-3-5 23680]
S3 TridVid;OEM 5600AD Analog Video;c:\windows\system32\drivers\TridVid.sys [2009-10-30 77184]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
.
=============== Created Last 30 ================
.
2012-03-11 13:19:30 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-03-11 12:57:13 -------- d-----w- c:\documents and settings\davidic\local settings\application data\Threat Expert
2012-03-11 10:45:29 16432 ----a-w- c:\windows\system32\lsdelete.exe
2012-03-11 05:34:10 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2012-03-11 05:28:45 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2012-03-11 05:28:27 -------- d-----w- c:\program files\Lavasoft
2012-03-11 05:08:20 -------- d-----w- c:\program files\PC Tools
2012-03-11 04:58:42 185560 ----a-w- c:\windows\system32\drivers\PCTSD.sys
2012-03-11 04:58:42 -------- d-----w- c:\program files\common files\PC Tools
2012-03-11 04:57:58 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2012-03-11 04:57:57 -------- d-----w- c:\documents and settings\davidic\application data\TestApp
2012-03-11 04:47:38 -------- d-----w- c:\documents and settings\davidic\application data\Azureus
2012-03-10 19:59:38 -------- d-----w- c:\documents and settings\davidic\application data\Malwarebytes
2012-03-10 19:59:22 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-10 19:59:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-03-10 00:24:10 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2012-03-10 00:13:48 -------- d-s---w- c:\documents and settings\davidic\UserData
2012-03-10 00:13:42 -------- d-----w- c:\documents and settings\davidic\application data\PriceGong
2012-03-09 23:59:25 -------- d--h--w- C:\$AVG
2012-02-15 02:05:14 3072 -c----w- c:\windows\system32\dllcache\iacenc.dll
2012-02-15 02:05:14 3072 ------w- c:\windows\system32\iacenc.dll
.
==================== Find3M ====================
.
2012-01-12 16:53:24 1859968 ----a-w- c:\windows\system32\win32k.sys
2011-12-19 08:53:33 667136 ----a-w- c:\windows\system32\wininet.dll
2011-12-19 08:53:33 61952 ----a-w- c:\windows\system32\tdc.ocx
2011-12-19 08:53:32 81920 ----a-w- c:\windows\system32\ieencode.dll
2011-12-16 13:16:31 369664 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 20:23:29.52 ===============

Attached Files



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#2 RPMcMurphy

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Posted 14 March 2012 - 10:39 PM

Hello and welcome. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Posted Image Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

  • Once the Microsoft Windows Recovery Console is installed click on Yes[/b], to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please include the following in your next post:
  • ComboFix log

Threads are closed after 5 days of inactivity.

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#3 RPMcMurphy

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Posted 20 March 2012 - 09:31 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Threads are closed after 5 days of inactivity.

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#4 RPMcMurphy

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Posted 21 March 2012 - 09:51 PM

This topic has been re-opened at the request of the person who originally posted.

Threads are closed after 5 days of inactivity.

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#5 browner123

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Posted 23 March 2012 - 10:15 AM

Hello,

Combofix ran successfully. I have attached the log file.

Regards,

David

Attached Files



#6 RPMcMurphy

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Posted 23 March 2012 - 09:55 PM

Please do this next:

Posted Image Download TDSSKiller.zip and extract TDSSKiller.exe to your desktop
  • Execute TDSSKiller.exe by doubleclicking on it.
  • when the window opens, click on Change Parameters
  • under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
  • click OK
  • Press Start Scan
  • If Malicious objects are found then ensure Cure is selected. Important - If there is no option to "Cure" it is critical that you select "Skip"
  • Then click Continue > Reboot now
  • Once complete, a log will be produced in c:\. It will be named for example, TDSSKiller.2.7.1.0_19.01.2012_17.24.26_log.txt
  • Post that log, please.
Please include the following in your next post:
  • TDSSKiller log

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#7 browner123

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Posted 24 March 2012 - 08:46 AM

Here is the TDSSkiller log. It did not notify me of any malicious objects.

Cheers,

David

Attached Files



#8 RPMcMurphy

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Posted 25 March 2012 - 09:00 AM

Are your searches still being redirected? Please do this next:

Posted Image Please download MiniToolBox and run it.

  • Check the following items:
    • Flush DNS
    • List content of Hosts
  • Click Go and copy/paste the log (Result.txt) into your next post.
Posted Image You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM
  • Click the Update tab
  • Click Check for Updates
  • If an update is found, it will download and install the latest version.
  • The program will close to update and reopen.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Uncheck any entries from C:\System Volume Information, C:\_OTL\MovedFiles or C:\Qoobox
  • Make sure that everything else is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Please include the following in your next post:
  • MiniToolBox log
  • MBAM log

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#9 browner123

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Posted 27 March 2012 - 06:43 AM

Hi,

Google does not seem to be redirecting anymore.

MalwareBytes found no malicious programs.

I have attached the two logs you requested.

We must be close to having killed this thing.

Regards,

David

Attached Files



#10 browner123

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Posted 27 March 2012 - 06:47 AM

I uninstalled AVG when we started this because there seemed to be no way to turn it off. Do you have a recommendation for antivirus software? Is AVG as good as McAfee or Symantec?

David

#11 RPMcMurphy

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Posted 27 March 2012 - 09:38 AM

If you need help chosing an AV app, this site has good information. Avast, Avira and Microsoft all offer free AV products.

Don't install anything just yet though - please do this first:

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
  • Scroll down to where it says Java SE 6 Update 31
  • Click the Download button under JRE to the right.
  • Read the License Agreement then select Accept License Agreement
  • Click on the link to download Windows x86 Offline and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u31-windows-i586.exe to install the newest version.
Posted Image Go to thisLINK to run an online scannner from ESET.
  • Note: For browsers other than Internet Explorer, you will need to download and install esetsmartinstaller_enu.exe. Click on it and save the file to a convenient location. Double click on it to install and a new window will open.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • If you are using Internet Explorer, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
  • Copy and paste that log as a reply to this topic.
Please include the following in your next post:
  • ESET log

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#12 browner123

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Posted 27 March 2012 - 09:00 PM

Successfully removed and reinstalled new Java version.

ESET scan found two threats.

Here is the log:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=83dc195923060d45b447dc0d91b147a6
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2012-03-28 01:10:37
# local_time=2012-03-27 09:10:37 (-0500, Eastern Daylight Time)
# country="Canada"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=118543
# found=2
# cleaned=0
# scan_time=5900
C:\Documents and Settings\Davidic\Application Data\Sun\Java\Deployment\cache\6.0\0\6a5f60c0-7ca4768f multiple threats (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{50E4ACDB-3F08-4368-9724-F446C7AC06AE}\RP823\A0241596.exe a variant of Win32/InstallCore.D application (unable to clean) 00000000000000000000000000000000 I

#13 RPMcMurphy

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Posted 27 March 2012 - 09:20 PM

One of those detections is in your system restore cache and the other is in your Java cache. Other than those, everything looks good. All I have left for you is some very important cleanup which will also remove both of the ESET detections:

Posted Image Your Adobe reader needs to be updated. Please visit Adobe's site and grab the newest version. Be sure to watch for and uncheck any boxes offering to install other software.

Posted Image Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
Posted Image

Posted Image Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
  • TDSSKiller
  • MiniToolBox
Posted Image Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
Posted Image Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated. Scan with them at least weekly.
  • Please read this post for some helpful information.
Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!

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#14 browner123

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Posted 28 March 2012 - 12:12 PM

Hi,

Did everything in your last post. Combofix seemed to have a problem with the uninstall command. It ran but then came up with a pop up saying version expired do I want to continue with reduced functionality or quit (or something like that). I chose to quite. I then still had to delete the program from the desktop.

Everything else went fine. System seems to work well. I will reinstall an AV program and keep MBAM.

Made a donation to you for all your help.

Thanks,

David

#15 RPMcMurphy

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Posted 28 March 2012 - 03:53 PM

Thanks, David. It was my pleasure. I'd like you to do this though, to make sure that ComboFix is proprerly uninstalled:

Posted Image Download the standalone ComboFix uninstaller HERE
  • Right click on the file you just downloaded and select "Run as administrator"
  • When if finishes, reboot
Posted Image Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to run.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

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