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Posted 13 March 2012 - 11:52 PM
Posted 14 March 2012 - 01:18 AM
It is likely a malware infection, namely an infection of the MBR (MasterBootRecord).
It just hangs at a blinking cursor.
Posted 14 March 2012 - 11:28 AM
It could possibly be a malware infection, but in any event, if you only bought the machine around Christmas, then you've still got at least nine months of free Dell tech support left. Since the tech support service forms a part of the purchase price of the machine and therefore something you've paid for, your first port of call in this particular case is Dell's helpline. They're more likely to be familiar with their own product and can offer advice on what to do next.
Hey, I'm Dave2008. Around Christmas time I got a new dell with Windows 7 pre-installed. For about three months it was working pretty well, but as of a couple days ago; I haven't been able to boot the thing. It's so bad that I can't even access safe mode. It just hangs at a blinking cursor.
The first thing I tried was running the backup discs. So I put old files on an emergency backup disc and tried to restore the hard drive back to the backup discs. Nope, didn't work, I still can't boot it. Another thing I tried was running the diagnostics CD that came with the computer. Nope, that didn't work either.
I know that there's something called "Startup repair" but unfortunately, my computer didn't come with a Windows 7 installation disc.
So is my computer pretty much screwed?
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