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I think i might be infected with a virus of some sort.


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8 replies to this topic

#1 itsmejose

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Posted 13 March 2012 - 08:06 PM

Hi!
I am really thankful for finding a website like this! I want to thank you on behalf of everyone and hope you guys can take some time to help me out. It will be much appreciated.

I been having a problem for a while. It first started with a fake spyware popping up often telling me to purchase a virus protection which I ignored. After a while it disappeared and I downloaded Malwarebytes and a program called Spyware Doctor. A day later I found that a message kept popping up from Malwarebytes saying,
"Successfully blocked access to a potentially malicious website 95.215.2.7 (different numbers every time)
Type: outgoing
Port: 50910(different numbers every time) Process: Ping.exe."

These messages pop up frquently and are popping up every minute.
I would really appreciate if you guys could help me out with this problem.
Thank You!

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#2 boopme

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Posted 13 March 2012 - 08:11 PM

Hello and thanks for coming by. Is this free or paid MBAM (Malwarebytes)

Lets do this first.. We need a little info.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

>>>

Run RKill....


Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

>>>

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 itsmejose

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Posted 13 March 2012 - 09:45 PM

hi i followed the steps that i was told to follow. i have all the logs but as i read i think the only log you wanted in return was the malwarebytes report. at the end it said 0 threats found. by the way i am using the free edition.

Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.14.01

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Jose :: JOSE-VAIO [administrator]

Protection: Disabled

3/13/2012 10:35:02 PM
mbam-log-2012-03-13 (22-35-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 193213
Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 boopme

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Posted 14 March 2012 - 10:28 AM

Hello again, I do need the MiniToolBox log

Lets also run these.

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 itsmejose

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Posted 15 March 2012 - 12:38 AM

this is the mini tool box memo.


MiniToolBox by Farbar Version: 18-01-2012
Ran by Jose (administrator) on 13-03-2012 at 22:27:41
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

Hosts file not detected in the default directory
========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6250 AGN = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Intel® Centrino® WiMAX 6250 = Local Area Connection 2 (Media disconnected)
The following helper DLL cannot be loaded: WSHELPER.DLL.


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?3. subinterface=ethernet_6 mtu=1477
set subinterface interface=?3. subinterface=ethernet_12 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Jose-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : EC-55-F9-D9-11-25
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 64-80-99-1D-FF-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 64-80-99-1D-FF-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : clearwire-wmx.net
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6250
Physical Address. . . . . . . . . : 64-D4-DA-27-D0-04
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6250 AGN
Physical Address. . . . . . . . . : 64-80-99-1D-FF-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6451:df50:c96:766e%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.162(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 13, 2012 10:16:09 PM
Lease Expires . . . . . . . . . . : Wednesday, March 14, 2012 10:16:09 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 358908057
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-3C-33-E1-F0-BF-97-19-2C-55
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : F0-BF-97-19-2C-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{268B6FCC-1E01-4D82-BA20-EADB1C25A5AC}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.myhome.westell.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2cb0:439:3f57:ff5d(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cb0:439:3f57:ff5d%21(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{E01B5356-AC17-42B4-943B-6C828EEC3145}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C6DF3F89-76CD-4476-8241-788D0A0366BD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.clearwire-wmx.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging google.com [74.125.226.195] with 32 bytes of data:
Reply from 74.125.226.195: bytes=32 time=27ms TTL=56
Reply from 74.125.226.195: bytes=32 time=225ms TTL=56

Ping statistics for 74.125.226.195:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 225ms, Average = 126ms

Pinging yahoo.com [98.139.127.62] with 32 bytes of data:
Reply from 98.139.127.62: bytes=32 time=331ms TTL=57
Reply from 98.139.127.62: bytes=32 time=315ms TTL=57

Ping statistics for 98.139.127.62:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 315ms, Maximum = 331ms, Average = 323ms

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
17...ec 55 f9 d9 11 25 ......Bluetooth Device (Personal Area Network)
15...64 80 99 1d ff 4d ......Microsoft Virtual WiFi Miniport Adapter #2
14...64 80 99 1d ff 4d ......Microsoft Virtual WiFi Miniport Adapter
13...64 d4 da 27 d0 04 ......Intel® Centrino® WiMAX 6250
12...64 80 99 1d ff 4c ......Intel® Centrino® Advanced-N 6250 AGN
11...f0 bf 97 19 2c 55 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
42...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
43...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
44...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #9
45...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #10
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.162 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.162 286
192.168.0.162 255.255.255.255 On-link 192.168.0.162 286
192.168.0.255 255.255.255.255 On-link 192.168.0.162 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.162 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.162 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
21 58 ::/0 On-link
1 306 ::1/128 On-link
21 58 2001::/32 On-link
21 306 2001:0:5ef5:79fd:2cb0:439:3f57:ff5d/128
On-link
12 286 fe80::/64 On-link
21 306 fe80::/64 On-link
21 306 fe80::2cb0:439:3f57:ff5d/128
On-link
12 286 fe80::6451:df50:c96:766e/128
On-link
1 306 ff00::/8 On-link
21 306 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 mswsock.dll [File Not found] ()
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
x64-Catalog5 02 mswsock.dll [File Not found] ()
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog9 11 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/13/2012 10:18:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 8.0.7600.16912, time stamp: 0x4eb4a5ea
Faulting module name: mshtml.dll, version: 8.0.7600.16912, time stamp: 0x4eb4bb58
Exception code: 0xc0000005
Fault offset: 0x001b8851
Faulting process id: 0x1dd0
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (03/13/2012 10:17:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 8.0.7600.16912, time stamp: 0x4eb4a5ea
Faulting module name: ntdll.dll, version: 6.1.7600.16915, time stamp: 0x4ec49d10
Exception code: 0xc0000005
Fault offset: 0x0002e3c6
Faulting process id: 0x194c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (03/13/2012 08:47:05 PM) (Source: Application Hang) (User: )
Description: The program VAIO Gate.exe version 2.4.0.6160 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ca4

Start Time: 01cd01780f33ac2a

Termination Time: 170

Application Path: C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe

Report Id: 303b23d6-6d6f-11e1-9081-ec55f9d91125

Error: (03/13/2012 07:53:59 PM) (Source: Application Hang) (User: )
Description: The program YahooMessenger.exe version 10.0.0.1270 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 21fc

Start Time: 01cd01743d7b5e55

Termination Time: 33

Application Path: C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe

Report Id: c53f462a-6d67-11e1-9906-ec55f9d91125

Error: (03/13/2012 07:51:19 PM) (Source: Application Hang) (User: )
Description: The program YahooMessenger.exe version 10.0.0.1270 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 11a4

Start Time: 01cd0173b44d3d8f

Termination Time: 17

Application Path: C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe

Report Id: 65f777b2-6d67-11e1-9906-ec55f9d91125

Error: (03/12/2012 04:22:19 AM) (Source: Application Error) (User: )
Description: Faulting application name: wermgr.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc5f9
Faulting module name: PCTLsp64.dll, version: 1.0.106.0, time stamp: 0x4d069e04
Exception code: 0xc0000005
Fault offset: 0x0000000000004cd6
Faulting process id: 0x1674
Faulting application start time: 0xwermgr.exe0
Faulting application path: wermgr.exe1
Faulting module path: wermgr.exe2
Report Id: wermgr.exe3

Error: (03/12/2012 04:21:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: ping.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc964
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1b94
Faulting application start time: 0xping.exe0
Faulting application path: ping.exe1
Faulting module path: ping.exe2
Report Id: ping.exe3

Error: (03/12/2012 03:55:18 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (03/12/2012 03:38:51 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (03/12/2012 03:32:40 AM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of genuine ticket failed (hr=0x80072EE7) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f


System errors:
=============
Error: (03/13/2012 10:20:57 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (03/13/2012 10:18:25 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (03/13/2012 10:17:44 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (03/13/2012 10:17:24 PM) (Source: Service Control Manager) (User: )
Description: The ThreatFire service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (03/13/2012 10:16:28 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (03/13/2012 10:16:25 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Listener service terminated with service-specific error %%-2147023143.

Error: (03/13/2012 10:16:24 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (03/13/2012 10:16:24 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TFSysMon

Error: (03/13/2012 10:16:14 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.

Error: (03/13/2012 10:16:08 PM) (Source: Microsoft-Windows-DNS-Client) (User: NETWORK SERVICE)
Description: There was an error while attempting to read the local hosts file.


Microsoft Office Sessions:
=========================
Error: (03/13/2012 10:18:13 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.7600.169124eb4a5eamshtml.dll8.0.7600.169124eb4bb58c0000005001b88511dd001cd0188b0cd2f27C:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWOW64\mshtml.dllf339866d-6d7b-11e1-b697-ec55f9d91125

Error: (03/13/2012 10:17:53 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.7600.169124eb4a5eantdll.dll6.1.7600.169154ec49d10c00000050002e3c6194c01cd01889203b8afC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWOW64\ntdll.dlle76517b5-6d7b-11e1-b697-ec55f9d91125

Error: (03/13/2012 08:47:05 PM) (Source: Application Hang)(User: )
Description: VAIO Gate.exe2.4.0.6160ca401cd01780f33ac2a170C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe303b23d6-6d6f-11e1-9081-ec55f9d91125

Error: (03/13/2012 07:53:59 PM) (Source: Application Hang)(User: )
Description: YahooMessenger.exe10.0.0.127021fc01cd01743d7b5e5533C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exec53f462a-6d67-11e1-9906-ec55f9d91125

Error: (03/13/2012 07:51:19 PM) (Source: Application Hang)(User: )
Description: YahooMessenger.exe10.0.0.127011a401cd0173b44d3d8f17C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe65f777b2-6d67-11e1-9906-ec55f9d91125

Error: (03/12/2012 04:22:19 AM) (Source: Application Error)(User: )
Description: wermgr.exe6.1.7600.163854a5bc5f9PCTLsp64.dll1.0.106.04d069e04c00000050000000000004cd6167401cd00293da64327C:\Windows\system32\wermgr.exeC:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp64.dll7b6de026-6c1c-11e1-b286-ec55f9d91125

Error: (03/12/2012 04:21:31 AM) (Source: Application Error)(User: )
Description: ping.exe6.1.7600.163854a5bc964unknown0.0.0.000000000c0000005000000001b9401cd0026f239f4fbC:\Windows\SysWOW64\ping.exeunknown5f22b977-6c1c-11e1-b286-ec55f9d91125

Error: (03/12/2012 03:55:18 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (03/12/2012 03:38:51 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (03/12/2012 03:32:40 AM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE766c92734-d682-4d71-983e-d6ec3f16059f


=========================== Installed Programs ============================

Adobe Flash Player 10 Plugin (Version: 10.1.53.64)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.0.1.152)
Adobe Reader 9.4.0 (Version: 9.4.0)
Alps Pointing-device for VAIO
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
Application Manager for VAIO
ArcSoft WebCam Companion 4 (Version: 4.0.21.369)
ATI Catalyst Install Manager (Version: 3.0.808.0)
Best Buy pc app (Version: 3.1.1.0)
Best Buy pc app (Version: 3.2.420.5)
Bing Bar (Version: 7.0.619.0)
Bonjour (Version: 3.0.0.2)
Browser Defender 4.0 (Version: 4.0.0.1)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0106.1235.22490)
Catalyst Control Center InstallProxy (Version: 2011.0106.1235.22490)
Catalyst Control Center Localization All (Version: 2011.0106.1235.22490)
Catalyst Control Center Profiles Mobile (Version: 2011.0106.1235.22490)
ccc-core-static (Version: 2011.0106.1235.22490)
ccc-utility64 (Version: 2011.0106.1235.22490)
CCC Help Chinese Standard (Version: 2011.0106.1234.22490)
CCC Help Chinese Traditional (Version: 2011.0106.1234.22490)
CCC Help Czech (Version: 2011.0106.1234.22490)
CCC Help Danish (Version: 2011.0106.1234.22490)
CCC Help Dutch (Version: 2011.0106.1234.22490)
CCC Help English (Version: 2011.0106.1234.22490)
CCC Help Finnish (Version: 2011.0106.1234.22490)
CCC Help French (Version: 2011.0106.1234.22490)
CCC Help German (Version: 2011.0106.1234.22490)
CCC Help Greek (Version: 2011.0106.1234.22490)
CCC Help Hungarian (Version: 2011.0106.1234.22490)
CCC Help Italian (Version: 2011.0106.1234.22490)
CCC Help Japanese (Version: 2011.0106.1234.22490)
CCC Help Korean (Version: 2011.0106.1234.22490)
CCC Help Norwegian (Version: 2011.0106.1234.22490)
CCC Help Polish (Version: 2011.0106.1234.22490)
CCC Help Portuguese (Version: 2011.0106.1234.22490)
CCC Help Russian (Version: 2011.0106.1234.22490)
CCC Help Spanish (Version: 2011.0106.1234.22490)
CCC Help Swedish (Version: 2011.0106.1234.22490)
CCC Help Thai (Version: 2011.0106.1234.22490)
CyberLink PowerDVD (Version: 9.0.3630.52)
D3DX10 (Version: 15.4.2368.0902)
Download Updater (AOL LLC)
Intel PROSet Wireless
Intel WiMAX Tutorial (Version: 1.5.3.1)
Intel® Display Audio Driver (Version: 6.14.00.3074)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.0000)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.27.0)
Intel® PROSet/Wireless WiMAX Software (Version: 6.01.1000)
iTunes (Version: 10.4.1.10)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (64-bit) (Version: 6.0.220)
Java™ 6 Update 22 (Version: 6.0.220)
Junk Mail filter update (Version: 15.4.3502.0922)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Media Gallery (Version: 1.4.0.11300)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP1 English (Version: 3.5.5692.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 5.0 (x86 en-US) (Version: 5.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Oasis2Service (Version: 1.0.1)
OOBE (Version: 3.20.1018)
PC Tools Spyware Doctor with AntiVirus 9.0 (Version: 9.0)
PCTDServiceActivation (Version: 1.0.0.0)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PMB (Version: 5.5.00.11260)
PMB VAIO Edition Plug-in (Version: 1.4.00.09190)
PMB VAIO Edition Plug-in (Version: 1.4.01.11290)
PX Profile Update (Version: 1.00.1.)
QQ Bubble Arena
QQ Games (Version: 2.0.102.42)
QQ Pool
QQ Treasure Hunter
QuickTime (Version: 7.70.80.34)
Realtek Ethernet Controller Driver (Version: 7.40.126.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6225)
Realtek PCIE Card Reader (Version: 6.1.7600.69)
Remote Keyboard (Version: 1.1.0.12170)
Remote Play with PlayStation 3 (Version: 1.0.2.06210)
Remote Play with PlayStation®3 (Version: 1.0.2.06210)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.26.0)
Skype Toolbars (Version: 5.3.7280)
Skype™ 5.3 (Version: 5.3.120)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VAIO - Media Gallery (Version: 1.4.0.11300)
VAIO - PMB VAIO Edition Guide (Version: 1.4.00.10090)
VAIO - PMB VAIO Edition Plug-in (Version: 1.4.01.11300)
VAIO - Remote Keyboard (Version: 1.0.0.12170)
VAIO Care (Version: 6.3.3.02100)
VAIO Care (Version: 6.4.1.05290)
VAIO Control Center (Version: 4.4.0.11260)
VAIO Data Restore Tool (Version: 1.5.0.10140)
VAIO Gate (Version: 2.4.0.06210)
VAIO Gate Default (Version: 2.3.0.11220)
VAIO Hardware Diagnostics (Version: 4.1.0.10120)
VAIO Help and Support (Version: 13.00.0927)
VAIO Manual (Version: 1.2.0.11040)
VAIO Media plus (Version: 2.1.0.23300)
VAIO Media plus Opening Movie (Version: 2.1.0.14080)
VAIO Messenger (Version: 2.0.424.0)
VAIO Sample Contents (Version: 1.4.0.09010)
VAIO Satisfaction Survey. (Version: 3.0)
VAIO Smart Network (Version: 3.4.0.12090)
VAIO Transfer Support (Version: 1.3.0.11250)
VAIO Update (Version: 5.4.1.04200)
VAIO Wireless Wizard (Version: 4.0.0.02180)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
WIDCOMM Bluetooth Software (Version: 6.3.0.6300)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 4011.86 MB
Available physical RAM: 1848.29 MB
Total Pagefile: 8021.86 MB
Available Pagefile: 5314.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:454.75 GB) (Free:406.44 GB) NTFS

========================= Users: ========================================

User accounts for \\JOSE-VAIO

Administrator Guest Jose


**** End of log ****

#6 itsmejose

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Posted 15 March 2012 - 01:43 AM

This was the MBR text. by the way when i ran it, my computer suddenly showed a blue screen. Windows gave me this message when i restarted my computer.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 109
BCP1: A3A039D89E6A5706
BCP2: B3B7465EF0E8915C
BCP3: FFFFF80000B95080
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031512-24039-01.dmp
C:\Users\Jose\AppData\Local\Temp\WER-49046-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




MRB TEXT:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-03-15 01:39:37
-----------------------------
01:39:37.422 OS Version: Windows x64 6.1.7600
01:39:37.422 Number of processors: 4 586 0x2A07
01:39:37.422 ComputerName: JOSE-VAIO UserName: Jose
01:39:39.279 Initialize success
01:39:53.482 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
01:39:53.497 Disk 0 Vendor: ST950056 SD24 Size: 476940MB BusType: 3
01:39:53.575 Disk 0 MBR read successfully
01:39:53.575 Disk 0 MBR scan
01:39:53.575 Disk 0 Windows 7 default MBR code
01:39:53.591 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 11177 MB offset 2048
01:39:53.591 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 22892544
01:39:53.607 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 465661 MB offset 23097344
01:39:53.607 SubSystem.Windows: C:\Windows\system32\consrv.dll **SUSPICIOUS**
01:39:53.622 Disk 0 scanning C:\Windows\system32\drivers
01:39:56.181 Service scanning
01:40:02.873 Modules scanning
01:40:02.889 Disk 0 trace - called modules:
01:40:02.889
01:40:02.904 Scan finished successfully
01:41:05.850 Disk 0 MBR has been saved successfully to "C:\Users\Jose\Desktop\MBR.dat"
01:41:05.866 The log file has been saved successfully to "C:\Users\Jose\Desktop\aswMBR.txt"

#7 itsmejose

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Posted 15 March 2012 - 02:44 AM

by the way im having a bit trouble running this eset scanner... for some reason it stays at step 2 and doesnt load. before starting, it said another antivirus software was detected. Microsoft Windows defender. i am almost positive this is off. will it be the reason it doesnt let it pass?

#8 boopme

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Posted 15 March 2012 - 09:29 PM

Hello, I suspect there is a zerosccess rootkit by info I see above. We need to move you to clean it.

We need a deeper look. Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 hamluis

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Posted 21 March 2012 - 05:03 AM

Reference: http://www.bleepingcomputer.com/forums/topic446908.html/page__gopid__2638319#entry2638319

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic.

Louis




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