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Help With Downloader Trojan


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#1 rtspeer

rtspeer

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Posted 18 February 2006 - 04:07 PM

Hello,

I am having trouble after my girlfriend downloaded a host of trojans on 2/15. Norton got all of them except downloader trojan which it could not delete or repair. I have installed spysweeper, ewido, hijack-this, and the panda scan. I made a copy of reg values and I am scared to mess with registry. I will attempt to send a copy of reg values to your for yuor advice. Norton currently says I have no virus but panda does and my computer is running slower in closing programs and the like. I would appreciate any help from you guys as I would like to avoid the 30 dollar norton fee. Also downloaded smitrem

Thanks

Edited by rtspeer, 19 February 2006 - 04:51 PM.


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#2 Albert Frankenstein

Albert Frankenstein

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Posted 18 February 2006 - 04:28 PM

Hello, and welcome to Bleeping Computer!

For help with removing your infection I would like to refer you to the Highjack This (HJT) forum here at BleepingComputer.com. Please do not reuse this log. You will need to run HJT differently than you have to create this log (not from a temp location). Further info can be found in the Preparation Guide:

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait for a response. It can sometimes take a few days.

Third: If, after finishing your work with the folks at the HJT forum you have issues with XP related to the removal of the infection, then come back in here and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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