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kryptik.ACFL


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#1 tonetick

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Posted 13 March 2012 - 01:16 PM

Hi, I have my virus scanner (AVG) telling me that I have Kryptik.acfl on my machine. and would really appreciate some help getting rid of it. I get a pop up from AVG saying realwareprotection is trying to access the internet which I block, followed by the virus message from AVG. is says it has resolved it, but it keeps coming back.

I have tried: malwarebytes no joy even run in save mode.
AVG in safe mode also no joy.

so any help would be appreciated, I'm not sure if I'm a candidate for the combofix that seems to be mentioned here alot so I thought I'd better ask first and see what I should do.

thanks

Tone

Edited by hamluis, 13 March 2012 - 02:11 PM.
Moved from XP to Am I Infected.


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#2 Broni

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Posted 13 March 2012 - 09:31 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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