My Mother's computer has the Fedex malware virus. We followed the steps outlined below until we hit #5 the host file. it turns out that she is running Vista and the solution does not offer a replacement host file. Can you please advise?
Thanks so much in advance!
How to Remove Fake Antivirus Programs
1.Reboot your PC and hit F8 to run your computer in Safe Mode with Networking.
2.Download MalwareBytes to your desktop and rename it to Explorer.exe as Windows Security 2011 blocks the program named MalwareBytes. If you can’t download files, try using another machine that’s not infected and saving the files to a flash drive or other storage device.
3.Download and Run RKILL to stop all background processes related to Windows Security 2011.
4.Launch MalwareBytes and run a (Full Scan) to remove infections.
5.Delete the file called “Hosts” in C:\Windows\System32\Drivers\etc\HOSTS and add the default Hosts file (below) for your operating system in C:\Windows\System32\Drivers\etc\
a. Windows XP HOSTS File Download Link
b. Windows 7 HOSTS File Download Link
1.Reboot your computer.