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<Windows root>/system32/ntoskrnl.exe

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#1 Sameday


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Posted 12 March 2012 - 06:04 PM

I do not know much about PC's and have been told that I need to get to the recovery console to fix the following message: " Windows could not start because of the following file is missing or corrupt: <Windows root>/system32/ntoskrnl.exe. Please re-install a copy of the above file. " I have a Dell Inspiron 1501 laptop that was given to me about six months ago. It seems that this occurred after a hard reboot from one of my kids and now can't get past this message screen. If I hit any key, the computer reboots? I do not know how to get to the 'recovery console'. Please help if possible. Thank you.

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#2 hamluis



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Posted 13 March 2012 - 09:13 AM

Do you have Dell CDs which accompanied the system?

Basic reference: http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=DSN_173237&isLegacy=true#Issue2

If the XP Recovery Console is already installed...try hitting the F11 key at boot. If you can access the RC, I suggest trying the chkdsk /r command first.


#3 Tsh00ter


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Posted 15 March 2012 - 07:55 PM

If chkdsk /r does not fix it use expand d:\i386\ntoskrnl.ex_ c:\windows\system32 to replace ntoskrnl.exe and reboot.

Ref: http://www.computerhope.com/issues/ch000646.htm#ntoskrnl.exe (Missing or corrupt ntoskrnl.exe file section)

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