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HijackThis Log: Please help Diagnose


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#1 robotuba

robotuba

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Posted 12 March 2012 - 10:52 AM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:41:39 AM, on 3/12/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17108)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kaseya\Agent\KasAVSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\mapquest toolbar\mapquesttbServer.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: MapQuest Toolbar Search Class - {2558d83c-097c-4cf1-9163-ce5ecc36ace2} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: MapQuest Toolbar Loader - {bd3fd433-147a-482e-a192-614f26e2310c} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O3 - Toolbar: MapQuest Toolbar - {9302e698-7e00-43ab-b867-c6e759bc2ada} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-app?lic=OABLAEEAUwBFAFkAQQAtAE4AUABNAEQAMAAtAE4AMgBRAFgAQwAtAFAAWABSAEMAUgAtAEoAUgBQAEYARwAtAEgANwBQAEwAUwA"&"inst=NwA2AC0ANQAwADgAMQAyADMANgA3ADUALQBYAE8AMwA2ACsAMQAtAE4AMQBEACsAMQAtAFAATAArADkALQBEAEQAVAArADIAMwA1ADEALQBEAEQAOQAwACsAMQAtAFMAVAA5ADAAQQBQAFAAKwAxAA"&"prod=74"&"ver=9.0.894
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2004\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2004\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2004\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2062\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2062\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Owgn] "C:\Program Files\F?nts\chkdsk.exe" (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Agwlo] "C:\Program Files\Common Files\?ymbols\msiexec.exe" (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Ekuq] "C:\Program Files\Common Files\W?nSxS\msdtc.exe" (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Xxwjiv] C:\WINDOWS\system32\?ymbols\userinit.exe (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [msvupdater] C:\WINDOWS\msvupdater.exe (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2104\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2104\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2112\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2112\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG9\Notification\SPChecker1.exe" /start (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2112\..\RunServices: [IEUpdate] C:\WINDOWS\System32\1042x.exe (User '?')
O4 - S-1-5-21-1240441707-3625342294-2910519585-2062 Startup: directoriesUSA Assistant.lnk = Program Files\directoriesUSA\Assistant.exe (User '?')
O4 - S-1-5-21-1240441707-3625342294-2910519585-2062 Startup: MyWebSearch Email Plugin.lnk = Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE (User '?')
O4 - S-1-5-21-1240441707-3625342294-2910519585-2062 Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe (User '?')
O4 - S-1-5-21-1240441707-3625342294-2910519585-2104 Startup: Webshots.lnk = Program Files\Webshots\Launcher.exe (User '?')
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: McAfee Security Scan.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {21C6245C-9408-11D7-BF3B-00E09876DF26} (WebTrain.ctlWebTrain) - http://www.webtrain.com/cabinet/wt0806.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = servpro.local
O17 - HKLM\Software\..\Telephony: DomainName = servpro.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{316704BB-9756-4B63-B6BF-5BB5B9906858}: NameServer = 192.168.11.3,68.11.16.30
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = servpro.local
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Kaseya Security Service (KaseyaAVService) - Unknown owner - C:\Program Files\Kaseya\Agent\KasAVSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe (file missing)

--
End of file - 11059 bytes

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#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,909 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:09:39 AM

Posted 14 March 2012 - 09:47 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Owgn] "C:\Program Files\F?nts\chkdsk.exe" (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Agwlo] "C:\Program Files\Common Files\?ymbols\msiexec.exe" (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Ekuq] "C:\Program Files\Common Files\W?nSxS\msdtc.exe" (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [Xxwjiv] C:\WINDOWS\system32\?ymbols\userinit.exe (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2068\..\Run: [msvupdater] C:\WINDOWS\msvupdater.exe (User '?')
O4 - HKUS\S-1-5-21-1240441707-3625342294-2910519585-2112\..\RunServices: [IEUpdate] C:\WINDOWS\System32\1042x.exe (User '?')
O4 - S-1-5-21-1240441707-3625342294-2910519585-2062 Startup: MyWebSearch Email Plugin.lnk = Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE (User '?')


Click on Fix Checked when finished and exit HijackThis.

Restart the computer normally.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

===

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 19 March 2012 - 09:13 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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