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Trimming down old XP installation


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#1 duffsparky

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Posted 11 March 2012 - 03:05 PM

I have an old Dell XPS T600 standalone PC with a 600MHz cpu, 512mb ram running XP Pro without any service packs, updates, hotfixes, patches etc. There is no anti-virus on this machine because I only use clean media to take data off it, hence, why there are no service packs, updates or patches of any kind as far as I'm aware.

This machine is used for keeping my self employed accounts on, using MS Excel. It's not networked or connected to the Internet and to be honest rarely gets used. It does what I want and is surprisingly quick. I tend not to bu**er about with this machine as I have others that I can destroy instead :whistle: .

It has 3 small capacity hard disks as listed below:-
  • C:\ which is 3.1GB with a single partition, used for the O/S and programs and has 650MB free space.
  • D:\ which is 2.1GB with 2 partitions, 1GB used for Pagefile and the other 950MB partition unaccessible.
  • F:\ which is 8.04GB with a single partition used for odd storage and backups through PowerQuest PQDI 2002 and has 4.4GB free disk space.

I would like to start using the Hibernation facilty, however, C:\ does not have enough free disk space so I need to clear out some of the clutter and I'd be grateful to any one who could tell me which of the XP O/S files I could safely uninstall/delete.

I've started to clear out and move what I know I can safely but I'm sure there is a lot of junk O/S stuff that can come out. So far I have relocated the User My Documents folder onto F:\ and uninstalled some unnecessary programs. I haven't emptied the Recycle bin just in case I've removed some things I shouldn't have.

I'd like to remove Microsoft Office PowerPoint 2000 but there doesn't seem to be an uninstaller just for that. If it has to be done as part of uninstalling the Office 2000 Premium suite then I have a problem coz I no longer have the disk.

The unused partition on D:\ is recognised in Disk Management as Type - "Basic", File System - "NTFS", Status - "Health (unknown partition)"; I can not access it. I'm not sure how this partition was set up but I'd like to get into to it so I can see what's in there, it may be part of an old backup straturgy. However, As there is no AV on the machine I'm reluctant to use third party tools to recover the partition unless I know they are clean, especially as my other 2 PC's have been/are still infected with malware (which is an ongoing problem that BC are helping with).

Any help on this stuff would be much appreciated.

Thanks for reading.

Edited by hamluis, 12 March 2012 - 07:34 AM.
Moved from XP to Am I Infected.


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#2 cryptodan

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Posted 11 March 2012 - 03:12 PM

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

#3 duffsparky

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Posted 12 March 2012 - 07:03 AM

Please download MiniToolBox, save it to your desktop and run it.



Hi crytodan,

Nice to meet you, even if it is only online.

Your suggestion will require me to save MiniToolBox to external media from a PC that may still be, or has become reinfected with malware and then upload the file into the machine in question. Is there anyway of ensuring the copied file and or external media is not infected? As I said in my OP I'm reluctant to put used media into the PC unless I'm confident the media is not infected.

Edit 12Mar12 at 14:23
>>>I see this topic has been moved from the Operating Systems -
Windows XP Home and Professional forum to the Security - Am I infected? What do I do? forum but my issue is not one of malware except i may have to use one of two other PC's of which one is infected and the other maybe to transfer data, so I'm a little confused.<<<



Thanks.

Edited by duffsparky, 12 March 2012 - 09:31 AM.


#4 boopme

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Posted 12 March 2012 - 01:29 PM

Is this the sane PC?

http://www.bleepingcomputer.com/forums/topic445316.html/page__p__2622953#entry2622953
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#5 duffsparky

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Posted 12 March 2012 - 08:45 PM

I have 3 PCs

PC no.1(Play) Gringo helped me fix, see here However this machine may have been reinfected over my network.

PC no.2(Study) Boopme started to help me with, see here, but the problems encountered meant we had to start again, see here

PC no.3(Accounts) Is the one, in this topic, that I want to generally clean up and gain more disk space so I will be able to use hibernation. It is not the same as the PC in the link in your last post.

Thanks.

#6 cryptodan

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Posted 13 March 2012 - 02:13 PM

So do you currently have an open malware topic on this PC you are asking for assistance?

#7 duffsparky

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Posted 13 March 2012 - 02:16 PM

No, which is why I commented on it being move to this section.

Cheers.

#8 cryptodan

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Posted 13 March 2012 - 02:22 PM

Then go ahead and perform the mini-toolbox suggestion.

#9 duffsparky

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Posted 14 March 2012 - 10:46 AM

cryptodan,

Please find below MiniToolBox results as requested,

MiniToolBox by Farbar Version: 18-01-2012
Ran by Glenn (administrator) on (accounts PC) 14-03-2012 at 15:49:17
Microsoft Windows XP Professional (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

NETGEAR FA311 Fast Ethernet Adapter = Local Area Connection 1 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 1"

set address name="Local Area Connection 1" source=dhcp
set dns name="Local Area Connection 1" source=dhcp register=PRIMARY
set wins name="Local Area Connection 1" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : accounts

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 1:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : NETGEAR FA311 Fast Ethernet Adapter

Physical Address. . . . . . . . . : 00-02-E3-1E-D8-80

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 02 e3 1e d8 80 ...... NETGEAR FA311 Fast Ethernet Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
255.255.255.255 255.255.255.255 255.255.255.255 2 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [228352] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [14848] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [228352] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/11/2012 06:49:06 PM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/11/2012 06:49:06 PM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/11/2012 06:49:06 PM) (Source: Application Hang) (User: )
Description: Hanging application rundll32.exe, version 5.1.2600.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (03/11/2012 06:13:03 PM) (Source: MsiInstaller) (User: )
Description: Product: J2SE Runtime Environment 5.0 Update 2 -- You already have this version of the JRE installed. Please uninstall the product through your add/remove programs utility before reinstalling.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (03/11/2012 06:12:53 PM) (Source: MsiInstaller) (User: )
Description: Product: J2SE Runtime Environment 5.0 Update 2 -- You already have this version of the JRE installed. Please uninstall the product through your add/remove programs utility before reinstalling.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/29/2012 11:45:39 AM) (Source: MsiInstaller) (User: )
Description: Product: WebFldrs XP -- Error 1304. Error writing to file: C:\Program Files\Common Files\System\OLE DB\MSDAIPP.DLL. Verify that you have access to that directory.

Error: (01/28/2012 01:56:05 PM) (Source: LoadPerf) (User: )
Description: Installing the performance counter strings for service WmiApRpl (%2) failed. The
Error code is the first DWORD in Data section.

Error: (01/28/2012 01:56:05 PM) (Source: LoadPerf) (User: )
Description: Unable to update the performance counter strings of the 009 language ID.
The Win32 status returned by the call is the first DWORD in Data section.

Error: (08/01/2011 09:03:07 AM) (Source: Application Hang) (User: )
Description: Hanging application Main.exe, version 8.0.1.0, hang module libglib-2.0-0.dll, version 2.24.2.0, hang address 0x0001d9d1.

Error: (07/28/2011 09:12:58 AM) (Source: LoadPerf) (User: )
Description: Installing the performance counter strings for service WmiApRpl (%2) failed. The
Error code is the first DWORD in Data section.


System errors:
=============
Error: (03/14/2012 03:49:41 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service terminated with the following error:
%%5

Error: (03/14/2012 03:49:41 PM) (Source: Rasman) (User: )
Description: Remote Access Connection Manager failed to start because it could not create buffers.
Restart the computer. Access is denied.

Error: (03/14/2012 03:49:39 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service terminated with the following error:
%%5

Error: (03/14/2012 03:49:39 PM) (Source: Rasman) (User: )
Description: Remote Access Connection Manager failed to start because it could not create buffers.
Restart the computer. Access is denied.

Error: (03/14/2012 03:49:37 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service terminated with the following error:
%%5

Error: (03/14/2012 03:49:37 PM) (Source: Rasman) (User: )
Description: Remote Access Connection Manager failed to start because it could not create buffers.
Restart the computer. Access is denied.

Error: (03/14/2012 03:49:35 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service terminated with the following error:
%%5

Error: (03/14/2012 03:49:35 PM) (Source: Rasman) (User: )
Description: Remote Access Connection Manager failed to start because it could not create buffers.
Restart the computer. Access is denied.

Error: (03/14/2012 03:49:33 PM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service terminated with the following error:
%%5

Error: (03/14/2012 03:49:33 PM) (Source: Rasman) (User: )
Description: Remote Access Connection Manager failed to start because it could not create buffers.
Restart the computer. Access is denied.


Microsoft Office Sessions:
=========================
Error: (03/11/2012 06:49:06 PM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.0hungapp0.0.0.000000000

Error: (03/11/2012 06:49:06 PM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.0hungapp0.0.0.000000000

Error: (03/11/2012 06:49:06 PM) (Source: Application Hang)(User: )
Description: rundll32.exe5.1.2600.0hungapp0.0.0.000000000

Error: (03/11/2012 06:13:03 PM) (Source: MsiInstaller)(User: )
Description: Product: J2SE Runtime Environment 5.0 Update 2 -- You already have this version of the JRE installed. Please uninstall the product through your add/remove programs utility before reinstalling.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (03/11/2012 06:12:53 PM) (Source: MsiInstaller)(User: )
Description: Product: J2SE Runtime Environment 5.0 Update 2 -- You already have this version of the JRE installed. Please uninstall the product through your add/remove programs utility before reinstalling.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/29/2012 11:45:39 AM) (Source: MsiInstaller)(User: )
Description: Product: WebFldrs XP -- Error 1304. Error writing to file: C:\Program Files\Common Files\System\OLE DB\MSDAIPP.DLL. Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (01/28/2012 01:56:05 PM) (Source: LoadPerf)(User: )
Description: WmiApRpl

Error: (01/28/2012 01:56:05 PM) (Source: LoadPerf)(User: )
Description: 009

Error: (08/01/2011 09:03:07 AM) (Source: Application Hang)(User: )
Description: Main.exe8.0.1.0libglib-2.0-0.dll2.24.2.00001d9d1

Error: (07/28/2011 09:12:58 AM) (Source: LoadPerf)(User: )
Description: WmiApRpl


=========================== Installed Programs ============================

56K PCI Modem
Belarc Advisor 8.2 (Version: 8.2.1.0)
Brother MFL-Pro Suite (Version: 1.00.000)
CCleaner (remove only)
Drive Image (Version: 6.00.000)
EASEUS Partition Master 8.0.1 Home Edition
FaxTools eXPert (Version: 8.01)
Internet Explorer Q831167
J2SE Runtime Environment 5.0 Update 2 (Version: 1.5.0.20)
Microsoft Office 2000 Premium (Version: 9.00.2720)
NetMos Multi-IO Controller
NVIDIA Windows 2000/XP Display Drivers
PowerQuest Drive Image 2002 (Version: 6.00.000)
PowerQuest PartitionMagic 7.0 Demo
RS Electronic Catalogue v28.00 (Version: 28.00.000)
STARS

========================= Devices: ================================

Name: Advanced Configuration and Power Interface (ACPI) PC
Description: Advanced Configuration and Power Interface (ACPI) PC
Class Guid: {4D36E966-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: ACPI

Name: Processor
Description: Processor
Class Guid: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
Manufacturer: (Standard processor types)
Service: Processor

Name: PCI bus
Description: PCI bus
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Intel 82443BX Pentium® II Processor to PCI Bridge
Description: Intel 82443BX Pentium® II Processor to PCI Bridge
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service:

Name: Intel 82443BX Pentium® II Processor to AGP Controller
Description: Intel 82443BX Pentium® II Processor to AGP Controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: NVIDIA RIVA TNT2 Model 64
Description: NVIDIA RIVA TNT2 Model 64
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: NVIDIA
Service: nv

Name: Default Monitor
Description: Default Monitor
Class Guid: {4D36E96E-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard monitor types)
Service:

Name: Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Description: Intel 82371AB/EB PCI to ISA bridge (ISA mode)
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: isapnp

Name: ISAPNP Read Data Port
Description: ISAPNP Read Data Port
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Fan
Description: ACPI Fan
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: EISA direct memory access controller
Description: EISA direct memory access controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System timer
Description: System timer
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System speaker
Description: System speaker
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Extended IO Bus
Description: Extended IO Bus
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Standard floppy disk controller
Description: Standard floppy disk controller
Class Guid: {4D36E969-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard floppy disk controllers)
Service: fdc

Name: Floppy disk drive
Description: Floppy disk drive
Class Guid: {4D36E980-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard floppy disk drives)
Service: flpydisk

Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Serial

Name: Printer Port (LPT1)
Description: Printer Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Parport

Name: Printer Port Logical Interface
Description: Printer Port Logical Interface
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard keyboards)
Service: i8042prt

Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: i8042prt

Name: Intel® 82371AB/EB PCI Bus Master IDE Controller
Description: Intel® 82371AB/EB PCI Bus Master IDE Controller
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: intelide

Name: Primary IDE Channel
Description: Primary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ST33221A
Description: Disk drive
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: FUJITSU MPC3084AT
Description: Disk drive
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Secondary IDE Channel
Description: Secondary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ST32122A
Description: Disk drive
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: ATAPI CDROM
Description: CD-ROM Drive
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Intel® 82371AB/EB PCI to USB Universal Host Controller
Description: Intel® 82371AB/EB PCI to USB Universal Host Controller
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Printing Support
Description: USB Printing Support
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Microsoft
Service: usbprint

Name: Brother MFC-5440CN USB Printer
Description: Brother MFC-5440CN USB Printer
Class Guid: {4D36E979-E325-11CE-BFC1-08002BE10318}
Manufacturer: Brother
Service:

Name: Brother MFC-5440CN USB
Description: Brother MFC-5440CN USB
Class Guid: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
Manufacturer: Brother
Service: BrScnUsb

Name: Brother MFC-5440CN USB Remote Setup Port (COM26)
Description: Brother MFC-5440CN USB Remote Setup Port
Class Guid:
Manufacturer: Brother
Service: BrSerIf

Name: NETGEAR FA311 Fast Ethernet Adapter
Description: NETGEAR FA311 Fast Ethernet Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Netgear
Service: FA312

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Logical Disk Manager
Description: Logical Disk Manager
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: dmio

Name: Volume Manager
Description: Volume Manager
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: ftdisk

Name: Generic volume
Description: Generic volume
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
Manufacturer: Microsoft
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
Manufacturer: Microsoft
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
Manufacturer: Microsoft
Service:

Name: Generic volume
Description: Generic volume
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
Manufacturer: Microsoft
Service:

Name: AFD Networking Support Environment
Description: AFD Networking Support Environment
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: Belarc SMBios Access
Description: Belarc SMBios Access
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BANTExt

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: dmboot
Description: dmboot
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dmboot

Name: dmload
Description: dmload
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dmload

Name: epmntdrv
Description: epmntdrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: epmntdrv

Name: EuGdiDrv
Description: EuGdiDrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: EuGdiDrv

Name: Fips
Description: Fips
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Fips

Name: Generic Packet Classifier
Description: Generic Packet Classifier
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Gpc

Name: gUSBSTOi
Description: gUSBSTOi
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: gUSBSTOi

Name: IP Network Address Translator
Description: IP Network Address Translator
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IpNat

Name: IPSEC driver
Description: IPSEC driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IPSec

Name: ksecdd
Description: ksecdd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ksecdd

Name: mnmdd
Description: mnmdd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mnmdd

Name: mountmgr
Description: mountmgr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: Remote Access NDIS TAPI Driver
Description: Remote Access NDIS TAPI Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NdisTapi

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: NetBios over Tcpip
Description: NetBios over Tcpip
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: PartMgr
Description: PartMgr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PartMgr

Name: ParVdm
Description: ParVdm
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ParVdm

Name: PQNTDrv
Description: PQNTDrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PQNTDrv

Name: Remote Access Auto Connection Driver
Description: Remote Access Auto Connection Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RasAcd

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: SYMIDSCO
Description: SYMIDSCO
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SYMIDSCO

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: VolSnap
Description: VolSnap
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VolSnap

Name: Remote Access IP ARP Driver
Description: Remote Access IP ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarp

Name: Audio Codecs
Description: Audio Codecs
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Legacy Audio Drivers
Description: Legacy Audio Drivers
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Media Control Devices
Description: Media Control Devices
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Legacy Video Capture Devices
Description: Legacy Video Capture Devices
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Video Codecs
Description: Video Codecs
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Standard 33600 bps Modem
Description: Standard 33600 bps Modem
Class Guid: {4D36E96D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard Modem Types)
Service: Modem

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: Realtek RTL8029(AS) PCI Ethernet Adapter - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: WAN Miniport (IP) - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Realtek RTL8029(AS) PCI Ethernet Adapter #2 - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Intel® PRO/100+ Server Adapter (PILA8470B) - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: NETGEAR FA311 Fast Ethernet Adapter - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Direct Parallel
Description: Direct Parallel
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Raspti

Name: Terminal Server Device Redirector
Description: Terminal Server Device Redirector
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: rdpdr

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Microsoft Kernel System Audio Device
Description: Microsoft Kernel System Audio Device
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: sysaudio

Name: Microcode Update Device
Description: Microcode Update Device
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: update


========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 511.54 MB
Available physical RAM: 387.1 MB
Total Pagefile: 1909.71 MB
Available Pagefile: 1829.75 MB
Total Virtual: 2047.88 MB
Available Virtual: 1984.44 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:3 GB) (Free:1.24 GB) NTFS
3 Drive d: (PAGEFILE) (Fixed) (Total:1.08 GB) (Free:0.1 GB) NTFS
4 Drive e: (Office XP) (CDROM) (Total:0.44 GB) (Free:0 GB) CDFS
5 Drive f: () (Fixed) (Total:7.85 GB) (Free:4.41 GB) FAT32

========================= Users: ========================================

User accounts for \\accounts PC

Administrator administrator1 Glenn
Guest HelpAssistant SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found

**** End of log ****


Cheers

#10 cryptodan

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Posted 14 March 2012 - 01:16 PM

Are the drives completely separated as in each drive letter is a separate physical drive, or is it one drive that has been partitioned out?

#11 duffsparky

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Posted 14 March 2012 - 02:26 PM

Yes 3 physically different disk drives

Hopefuly disk management screen shot below.

a:\Drives screen shot 1

#12 cryptodan

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Posted 14 March 2012 - 02:34 PM

My recommendation would be to try to find a 40Gig Hard Drive and install it. There isnt much we can do with what you have. The hiberfile.sys file needs to be on the windows drive.

#13 duffsparky

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Posted 14 March 2012 - 04:44 PM

OK thanks,

I've got several 40 GB drives. Is your suggestion to just replace the drive with one, and then relocate the hiberfile.sys file onto it? Or did you have something else in mind?

Thanks.

#14 cryptodan

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Posted 14 March 2012 - 04:51 PM

Replace the one and reinstall the applications so you can do updates and perform your hiberfile.sys. It is critical to perform updates for any power saving features to work to their fullest.

#15 duffsparky

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Posted 14 March 2012 - 06:27 PM

OK, thanks again.




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