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Norton Internet Security

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3 replies to this topic

#1 Shinryuu


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Posted 18 February 2006 - 12:34 PM

Well, I have Norton Internet Security 2006, and my Dad set all the passwords for my account, his account, and my sisters account...

Well, he forgot the passwords. And my account, which Norton logs into automatically, has no internet privileges...

So now we can't get into any new internet programs. I updated Mozilla Firefox, and now I can't use it. I recently installed Ad-aware SE, and I can't update its definitions... or even get into it, nowadays.

So what should I do? Uninstall it? Or does someone know how I can ask them to give me the password, or change it without knowing the password already?

Edited by Shinryuu, 19 February 2006 - 12:35 PM.

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#2 nosnhoj#3


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Posted 18 February 2006 - 03:15 PM

Is your account the Administrator Account? Also, are all accounts unable to access the internet?
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#3 Shinryuu

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Posted 20 February 2006 - 04:20 PM

My Dad's account is the Admin... and we can't get into his because we forgot the password, so we can't tell if all accounts can't get into the internet.

Also, only new programs can get into the program. Norton has this access thing where if a program tries to access the internet, it tells us and asks us what to do. We can choose permit, automatically configure, or restrict...

Well, it doesn't ask us what to do now, so everything is automatically restricted except for the programs we already permitted before.

#4 boopme


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Posted 20 February 2006 - 08:28 PM

Hi Shinryuu.I'll assume you have XP, Please see this link, I believe it is what you need.


To reset the password
Start Norton AntiVirus.
If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start that program.
On the Help menu, click About Norton AntiVirus.
If you installed Norton AntiVirus as part of Norton Internet Security or Norton SystemWorks, click About Norton Internet Security or About Norton SystemWorks.
On the Norton AntiVirus tab, click Reset Password.
In the password dialog box, type the Reset Password Key exactly as it appears in the window.

In the New Password box, type a new password.
In the Confirm New Password box, type the new password again.
Click OK.

Edited by boopme, 20 February 2006 - 08:33 PM.

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