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Cannot browse internet properly


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3 replies to this topic

#1 tomjoram

tomjoram

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Posted 11 March 2012 - 06:15 AM

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.2180
Run by Administrator at 3:07:36 on 2012-03-11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.391 [GMT 8:00]
.
AV: ESET NOD32 Antivirus 5.0 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\USBAntiVirus\USBAntiVirus.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\PixArt\PAC7302\Monitor.exe
D:\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/support/chrome/bin/request.py?hl=en-US&contact_type=uninstall&crversion=2.0.172.28&os=5.1.2600
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [uTorrent] "d:\program files\uTorrent.exe" /MINIMIZED
uRun: [Facebook Update] "c:\documents and settings\administrator\local settings\application data\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [Google Update] "c:\documents and settings\administrator\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [USBAntiVirus.exe] c:\program files\usbantivirus\USBAntiVirus.exe -Hide
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [PAC7302_Monitor] c:\windows\pixart\pac7302\Monitor.exe
mRun: [Malwarebytes' Anti-Malware] "d:\malwarebytes' anti-malware\mbamgui.exe" /starttray
uPolicies-explorer: HideSCABattery = 1 (0x1)
uPolicies-explorer: NoResolveTrack = 1 (0x1)
mPolicies-system: DisableStatusMessages = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683}
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.2
TCP: Interfaces\{3F2740D9-20BD-4B3C-90DA-52755103A603} : DhcpNameServer = 192.168.1.2
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2011-8-4 118104]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2011-8-4 103112]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2011-9-22 974944]
R2 MBAMService;MBAMService;d:\malwarebytes' anti-malware\mbamservice.exe [2012-3-9 652360]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-3-9 20464]
S3 FXDRV;FXDRV;\??\e:\fxdrv.sys --> e:\Fxdrv.sys [?]
S3 XDva391;XDva391;\??\c:\windows\system32\xdva391.sys --> c:\windows\system32\XDva391.sys [?]
.
=============== Created Last 30 ================
.
2012-03-10 15:23:54 -------- d-----w- c:\program files\CCleaner
2012-03-10 15:23:27 -------- dc----w- c:\documents and settings\administrator\local settings\application data\Apple
2012-03-09 13:54:25 20464 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-03-07 00:27:10 -------- dc----w- c:\documents and settings\administrator\application data\Malwarebytes
2012-03-07 00:27:02 -------- dc----w- c:\documents and settings\all users\application data\Malwarebytes
2012-03-06 15:15:35 -------- d-----w- c:\windows\system32\wbem\repository\FS
2012-03-06 15:15:35 -------- d-----w- c:\windows\system32\wbem\Repository
2012-02-23 13:18:11 -------- d-----r- c:\program files\Skype
2012-02-19 20:52:22 -------- dc----w- c:\documents and settings\administrator\local settings\application data\Apple Computer
2012-02-12 18:25:44 -------- d-----w- c:\windows\vbSkinner
2012-02-12 17:29:42 -------- d---a-w- c:\program files\TCPView v2.33
2012-02-11 15:23:49 -------- dc----w- c:\documents and settings\administrator\local settings\application data\Facebook
2012-02-10 18:46:29 -------- dc----w- c:\documents and settings\administrator\local settings\application data\APN
2012-02-10 16:08:46 -------- dc----w- c:\documents and settings\administrator\application data\uTorrent
.
==================== Find3M ====================
.
2012-01-28 23:26:30 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-01-28 23:26:30 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-01-25 08:36:36 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-01-20 06:02:30 58 -c--a-w- c:\documents and settings\administrator\application data\svighost.dll
.
============= FINISH: 3:08:06.06 ===============

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 12 March 2012 - 02:14 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 14 March 2012 - 11:28 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:09:07 AM

Posted 19 March 2012 - 09:50 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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