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Unable to Connect to Internet


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25 replies to this topic

#1 DnDer

DnDer

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  • Local time:08:33 AM

Posted 10 March 2012 - 05:19 PM

Original Thread

Short version: Virus took out internet, and a number of other things on a machine. SweetTech responded and has been working to clean that up. Despite multiple attempts after clearing the infections, we're still unable to get a better response than "limited to no connectivity" (the yellow exclamation point) between the computer and my router (wired), when attempting to access my home's internet. Can someone please help us get connected again?

Hi DnDer!

Okay, I believe the issue is relating to the Default Gateway entry not being set. Networking is an area that is not my forte, I'm going to ask that you create a new thread in the Networking forum, and mention how I believe the issue maybe with the Default Gateway (you can even include the MiniToolBox log file in that topic. Lets see if the folks over in the Networking forum can help get us back connected to the internet, and then you can post back here and we can wrap things up.

I'm going to ask that you include a link to this topic in your thread over in the Networking forum, and then post the link to the Networking topic in this thread, so I can keep track.

Kindest Regards,
ST.


MiniToolBox by Farbar Version: 18-01-2012
Ran by Brian (administrator) on 04-03-2012 at 22:58:52
MicrosoftÆ Windows Vistaô Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Brian-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-1E-8C-40-E4-4E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.181.210(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{36937FF7-1F22-4576-8665-B5965D4D3BCC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
8 ...00 1e 8c 40 e4 4e ...... NVIDIA nForce 10/100 Mbps Ethernet
1 ........................... Software Loopback Interface 1
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
12 ...00 00 00 00 00 00 00 e0 isatap.{36937FF7-1F22-4576-8665-B5965D4D3BCC}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.181.210 276
169.254.181.210 255.255.255.255 On-link 169.254.181.210 276
169.254.255.255 255.255.255.255 On-link 169.254.181.210 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.181.210 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.181.210 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/21/2012 10:27:35 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{359B7C16-C06F-4FF2-A89D-9C7FB74D6611}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (02/06/2012 08:58:43 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.6002.18005, time stamp 0x49e01da5, faulting module SSCtxMnu.dll_unloaded, version 0.0.0.0, time stamp 0x2a425e19, exception code 0xc0000005, fault offset 0x06ec23ac,
process id 0xad0, application start time 0xexplorer.exe0.

Error: (01/28/2012 01:42:59 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{3C2B929D-5F4D-49C9-A103-6849D2C32859}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (01/27/2012 09:13:14 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (01/26/2012 11:31:19 PM) (Source: Application Error) (User: )
Description: Faulting application p987e0jf.exe, version 1.0.15.15641, time stamp 0x4e21f2b1, faulting module p987e0jf.exe, version 1.0.15.15641, time stamp 0x4e21f2b1, exception code 0xc0000005, fault offset 0x0000c676,
process id 0x8f8, application start time 0xp987e0jf.exe0.

Error: (01/24/2012 10:29:07 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (01/22/2012 01:46:34 PM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (01/20/2012 10:23:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/323C118E1BF7B8B65254E2E2100DD6029037F096.crtThis network connection does not exist.

Error: (01/20/2012 10:23:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/323C118E1BF7B8B65254E2E2100DD6029037F096.crtThis network connection does not exist.

Error: (01/20/2012 10:23:43 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/323C118E1BF7B8B65254E2E2100DD6029037F096.crtThis network connection does not exist.


System errors:
=============
Error: (03/03/2012 02:34:29 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (02/28/2012 08:20:00 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (02/28/2012 08:17:44 PM) (Source: Service Control Manager) (User: )
Description: Windows Update

Error: (02/26/2012 03:05:09 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (02/26/2012 02:50:25 PM) (Source: Service Control Manager) (User: )
Description: Google Update Service (gupdate)%%1053

Error: (02/26/2012 02:50:25 PM) (Source: Service Control Manager) (User: )
Description: 30000Google Update Service (gupdate)

Error: (02/26/2012 02:47:05 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (02/26/2012 02:44:35 PM) (Source: Service Control Manager) (User: )
Description: PEVSystemStart

Error: (02/26/2012 02:40:47 PM) (Source: Service Control Manager) (User: )
Description: PEVSystemStart

Error: (02/26/2012 02:35:20 PM) (Source: Service Control Manager) (User: )
Description: PEVSystemStart


Microsoft Office Sessions:
=========================
Error: (02/21/2012 10:27:35 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{359B7C16-C06F-4FF2-A89D-9C7FB74D6611}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (02/06/2012 08:58:43 PM) (Source: Application Error)(User: )
Description: explorer.exe6.0.6002.1800549e01da5SSCtxMnu.dll_unloaded0.0.0.02a425e19c000000506ec23acad001cce225ddaa9805

Error: (01/28/2012 01:42:59 PM) (Source: EventSystem)(User: )
Description: 80070005EventSystem.EventSubscription{3C2B929D-5F4D-49C9-A103-6849D2C32859}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (01/27/2012 09:13:14 PM) (Source: Perflib)(User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4

Error: (01/26/2012 11:31:19 PM) (Source: Application Error)(User: )
Description: p987e0jf.exe1.0.15.156414e21f2b1p987e0jf.exe1.0.15.156414e21f2b1c00000050000c6768f801ccdcb47f0f3170

Error: (01/24/2012 10:29:07 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (01/22/2012 01:46:34 PM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (01/20/2012 10:23:43 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/323C118E1BF7B8B65254E2E2100DD6029037F096.crtThis network connection does not exist.

Error: (01/20/2012 10:23:43 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/323C118E1BF7B8B65254E2E2100DD6029037F096.crtThis network connection does not exist.

Error: (01/20/2012 10:23:43 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/323C118E1BF7B8B65254E2E2100DD6029037F096.crtThis network connection does not exist.


=========================== Installed Programs ============================

20.000 Leagues Under the Sea - ExtdEd
32 Bit HP CIO Components Installer (Version: 2.1.5)
4 Elements II
7 Wonders 4
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 10 ActiveX (Version: 10.1.53.64)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader 9.4.3 (Version: 9.4.3)
Adobe Shockwave Player 11.5 (Version: 11.5)
AIM 7
AIO_Scan (Version: 90.0.222.000)
Akhra - The Treasures
Amazing Adventures - The Forgotten Dynasty
Ancient Secrets
Apple Application Support (Version: 1.4.1)
Apple Software Update (Version: 2.1.1.116)
Asamis Sushi Shop
Battlefield 1942: Secret Weapons of WWII
Battlefield 1942: The Road To Rome
Big Fish Games: Game Manager (Version: 3.0.1.60)
Bing Bar (Version: 7.0.609.0)
BufferChm (Version: 90.0.146.000)
C4200 (Version: 90.0.222.000)
C4200_doccd (Version: 90.0.222.000)
c4200_Help (Version: 90.0.222.000)
CameraHelperMsi (Version: 13.25.1010.0)
Campfire Legends Bundle 2-in-1
Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000)
Coffee Rush 2 (remove only)
Company of Heroes (Version: 1.0.0.78)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Copy (Version: 90.0.146.000)
Cradle of Egypt CE
Curse of the Pharaoh 2
CustomerResearchQFolder (Version: 1.00.0000)
CyberLink DVD Suite Deluxe (Version: 5.5.1019)
D3DX10 (Version: 15.4.2368.0902)
Destination Component (Version: 090.000.091.086)
DeviceDiscovery (Version: 90.0.205.000)
DeviceManagementQFolder (Version: 1.00.0000)
Diablo
Diablo II
DivX Plus Web Player (Version: 2.0.0)
DocProc (Version: 9.0.0.0)
DocProcQFolder (Version: 1.00.0000)
Download Updater (AOL LLC)
Echoes of Sorrow
Enhanced Multimedia Keyboard Solution
Enlightenus II - The Timeless Tower
erLT (Version: 1.20.138.34)
ERUNT 1.1j
eSupportQFolder (Version: 1.00.0000)
Eternal Night - Realm of Souls
Freedom Fighters
Glyph (Version: 3.3.11.7)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer
Google Update Helper (Version: 1.3.21.79)
Hardware Diagnostic Tools (Version: 5.00.4589.14)
Haunted Legends - The Queen of Spades
Hewlett-Packard Active Check (Version: 1.1.11.0)
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.62.5)
Hide & Secret (Version: 3.3.14.20)
Highlight Viewer (Windows Live Toolbar) (Version: 03.01.0146)
Hitman 2: Silent Assassin
HP Active Support Library (Version: 2.3.0.2)
HP Advisor (Version: 3.1.9152.3107)
HP Customer Experience Enhancements (Version: 5.4.0.2360)
HP Customer Feedback (Version: 1.0.0)
HP Customer Participation Program 9.0 (Version: 9.0)
HP Easy Setup - Frontend (Version: 5.4.0.2430)
HP Imaging Device Functions 9.0 (Version: 9.0)
HP OCR Software 9.0 (Version: 9.0)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart All-In-One Software 9.0 (Version: 9.0)
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Product Assistant (Version: 100.000.001.000)
HP Smart Web Printing (Version: 111.0.19071)
HP Smart Web Printing (Version: 2.15.7.0)
HP Solution Center 9.0 (Version: 9.0)
HP Update (Version: 4.000.010.008)
HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000)
HPProductAssistant (Version: 90.0.146.000)
HPSSupply (Version: 2.2.0.0000)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Jewelry Secret - Mystery Stones
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.2.2209)
LightScribe System Software 1.10.16.1 (Version: 1.10.16.1)
LightScribe Template Labeler (Version: 1.10.13.1)
LimeWire 5.5.16 (Version: 5.5.16)
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 2.0)
Logitech Webcam Software Driver Package (Version: 12.10.1110)
LWS Facebook (Version: 13.20.1166.0)
LWS Gallery (Version: 13.20.1166.0)
LWS Help_main (Version: 13.25.1016.0)
LWS Launcher (Version: 13.20.1166.0)
LWS Motion Detection (Version: 13.20.1176.0)
LWS Pictures And Video (Version: 13.25.1010.0)
LWS Twitter (Version: 13.20.1166.0)
LWS Video Mask Maker (Version: 13.10.1216.0)
LWS VideoEffects (Version: 13.25.1005.0)
LWS Webcam Software (Version: 13.20.1168.0)
LWS WLM Plugin (Version: 1.20.1166.0)
LWS YouTube Plugin (Version: 13.20.1166.0)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MarketResearch (Version: 90.0.146.000)
McAfee Security Scan Plus (Version: 2.0.181.2)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office Home and Student 60 day trial
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Works (Version: 9.7.0621)
Move Media Player
Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 and SOAP Toolkit 3.0 (Version: 1.0.0.0)
muvee autoProducer 6.1 (Version: 6.10.050)
My HP Games (Version: HPCMPQ1902)
NVIDIA Drivers (Version: 1.4)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Once Upon a Farm
Power2Go (Version: 5.6.3417)
PowerDirector (Version: 6.5.2209)
Princess Isabella II
Princess Isabella: A Witch's Curse (Version: 32.0.0.0)
PS_AIO_ProductContext (Version: 90.0.222.000)
PS_AIO_Software (Version: 90.0.222.000)
PS_AIO_Software_min (Version: 90.0.222.000)
PSSWCORE (Version: 2.02.0000)
PunkBuster for Battlefield 1942
PunkBuster Services (Version: 0.987)
Python 2.5 (Version: 2.5.150)
QuickTime (Version: 7.69.80.9)
Realtek High Definition Audio Driver (Version: 6.0.1.5789)
Scan (Version: 9.0.0.0)
Segoe UI (Version: 15.4.2271.0615)
Shaolin Mystery: Revenge of the Terracotta Warriors
Singlesnet (Version: 0.9.2901.0)
Skype Toolbars (Version: 1.0.4051)
Skypeô 4.2 (Version: 4.2.169)
Smart Menus (Windows Live Toolbar) (Version: 03.01.0146)
Snapfish Picture Mover (Version: 1.9.0.16)
Snark Busters - Welcome to the Club
Snark Busters 2 All Revved Up
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
SolutionCenter (Version: 90.0.146.000)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Star Wars Battlefront II (Version: 1.0)
Star Wars Jedi Knight Jedi Academy
Status (Version: 90.0.146.000)
Steam (Version: 1.0.0.0)
Tamara the 13th
Tearstone
The Clockwork Man
The Treasures of Montezuma 3
Toolbox (Version: 90.0.146.000)
TrayApp (Version: 90.0.146.000)
Trillian
UnloadSupport (Version: 9.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
VeohTV BETA (Version: 3.9.1)
Vesuvia
VideoToolkit01 (Version: 100.0.128.000)
Viewpoint Media Player
Virtual Earth 3D (Beta) (Version: 4.0.903.16005)
WeatherBug Gadget (Version: 1.0.0.6)
WebReg (Version: 90.0.146.000)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live Family Safety (Version: 15.4.3538.0513)
Windows Live Favorites for Windows Live Toolbar (Version: 03.01.0146)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Xvid 1.2.1 final uninstall (Version: 1.2)
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 3069.77 MB
Available physical RAM: 2115.46 MB
Total Pagefile: 6360.05 MB
Available Pagefile: 4889 MB
Total Virtual: 2047.88 MB
Available Virtual: 1942.07 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:288.49 GB) (Free:176.49 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:9.6 GB) (Free:1.3 GB) NTFS
3 Drive e: (HP_PAVILION) (Fixed) (Total:298.09 GB) (Free:294.69 GB) NTFS
4 Drive f: (DISC_1_BF1942_1) (CDROM) (Total:0.61 GB) (Free:0 GB) CDFS
9 Drive k: (PNY 8GB) (Removable) (Total:3.76 GB) (Free:3.74 GB) FAT32

========================= Users: ========================================

User accounts for \\BRIAN-PC

Administrator Brian Guest

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini010112-01.dmp
C:\Windows\Minidump\Mini010412-01.dmp
C:\Windows\Minidump\Mini010912-01.dmp
C:\Windows\Minidump\Mini010912-02.dmp
C:\Windows\Minidump\Mini011112-01.dmp
C:\Windows\Minidump\Mini011212-01.dmp
C:\Windows\Minidump\Mini011612-01.dmp
C:\Windows\Minidump\Mini011812-01.dmp
C:\Windows\Minidump\Mini012112-01.dmp
C:\Windows\Minidump\Mini012210-01.dmp
C:\Windows\Minidump\Mini012612-01.dmp
C:\Windows\Minidump\Mini012712-01.dmp
C:\Windows\Minidump\Mini112509-01.dmp
C:\Windows\Minidump\Mini121011-01.dmp
C:\Windows\Minidump\Mini121611-01.dmp
C:\Windows\Minidump\Mini122011-01.dmp
C:\Windows\Minidump\Mini122108-01.dmp
C:\Windows\Minidump\Mini122111-01.dmp

**** End of log ****

Edited by hamluis, 13 March 2012 - 08:25 AM.
Moved from Web Browsing/Email to Networking.


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#2 cryptodan

cryptodan

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Posted 15 March 2012 - 12:36 AM

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#3 Trakeen

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Posted 15 March 2012 - 02:11 AM

have you tried resetting the stack?

Bring up the command prompt (run as administrator if vista or 7) and type in these 2 commands:
netsh int ip reset reset.txt
netsh winsock reset catalog.log

then reboot the system.

You can also try reinstalling the network drivers.

If you're sure the system is clean this may fix the issue.

#4 DnDer

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Posted 17 March 2012 - 11:26 PM

Results for "netsh int ip reset reset.txt"

Reseting [sic] Echo request, failed.
Access is denied.

Resetting Interface, OK!
A reboot is required to complete this action.



Results for "netsh winsock reset catalog.log"

Successfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

. . .

On reboot, I came back to find BSOD. Stop code of 9F, "DRIVER_POWER_STATE FAILURE"

#5 cryptodan

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Posted 18 March 2012 - 05:12 PM

Did it list a file for which caused the BSOD?

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#6 DnDer

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Posted 19 March 2012 - 10:47 PM

I missed the original request for a Farbar post, so I have one for you now. Sorry.

Farbar Service Scanner Version: 14-02-2012
Ran by Brian (administrator) on 19-03-2012 at 22:14:00
Running from "C:\Users\Brian\Desktop"
MicrosoftĂ Windows Vista˘ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

And I'll have that bsod file for you by tomorrow.

#7 DnDer

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Posted 20 March 2012 - 08:33 PM

As promised:


==================================================
Dump File : Mini031912-01.dmp
Crash Time : 3/19/2012 10:11:59 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84586030
Parameter 3 : 0x86e20030
Parameter 4 : 0x88904238
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+313ab
Stack Address 2 : ntkrnlpa.exe+30fc8
Stack Address 3 : ntkrnlpa.exe+aa32b
Computer Name :
Full Path : C:\Windows\Minidump\Mini031912-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 147,128
==================================================

==================================================
Dump File : Mini012712-01.dmp
Crash Time : 1/27/2012 10:04:49 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xde680000
Parameter 2 : 0x00000000
Parameter 3 : 0x8203b784
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+98379
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 : ntkrnlpa.exe+25784
Stack Address 3 : awloqpow.sys+3601
Computer Name :
Full Path : C:\Windows\Minidump\Mini012712-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,320
==================================================

==================================================
Dump File : Mini012612-01.dmp
Crash Time : 1/27/2012 12:24:21 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xaa000000
Parameter 2 : 0x00000001
Parameter 3 : 0x820b5073
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+98379
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 : ntkrnlpa.exe+a9073
Stack Address 3 : ntkrnlpa.exe+21d0bd
Computer Name :
Full Path : C:\Windows\Minidump\Mini012612-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,560
==================================================

==================================================
Dump File : Mini012112-01.dmp
Crash Time : 1/21/2012 1:00:56 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xb747c3c0
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x822366f2
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+881c9
File Description : TCP/IP Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18519 (vistasp2_gdr.110920-0346)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini012112-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 156,488
==================================================

==================================================
Dump File : Mini011812-01.dmp
Crash Time : 1/18/2012 1:55:40 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xac8084f0
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8226c6f2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini011812-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 152,408
==================================================

==================================================
Dump File : Mini011612-01.dmp
Crash Time : 1/16/2012 10:27:39 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x90253516
Caused By Driver : tmtdi.sys
Caused By Address : tmtdi.sys+1516
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : tmtdi.sys+1516
Stack Address 2 : tmtdi.sys+908d
Stack Address 3 : tmtdi.sys+a03a
Computer Name :
Full Path : C:\Windows\Minidump\Mini011612-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 148,664
==================================================

==================================================
Dump File : Mini011212-01.dmp
Crash Time : 1/12/2012 11:12:51 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xac1718f8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8222e6f2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini011212-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 150,168
==================================================

==================================================
Dump File : Mini011112-01.dmp
Crash Time : 1/12/2012 12:11:20 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xb3c37000
Parameter 2 : 0x00000000
Parameter 3 : 0x879047f0
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+13faf
File Description : NT File System Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+98379
Stack Address 1 : ntkrnlpa.exe+4ddd4
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini011112-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,640
==================================================

==================================================
Dump File : Mini010912-02.dmp
Crash Time : 1/9/2012 1:35:52 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xb29743b8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x822566f2
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+11d4
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini010912-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,224
==================================================

==================================================
Dump File : Mini010912-01.dmp
Crash Time : 1/9/2012 1:45:05 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xaf924428
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8222a6f2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini010912-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 151,240
==================================================

==================================================
Dump File : Mini010412-01.dmp
Crash Time : 1/4/2012 10:41:15 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xb0a513f8
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x822586f2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini010412-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,560
==================================================

==================================================
Dump File : Mini010112-01.dmp
Crash Time : 1/1/2012 5:00:54 PM
Bug Check String : ATTEMPTED_SWITCH_FROM_DPC
Bug Check Code : 0x100000b8
Parameter 1 : 0x8966f310
Parameter 2 : 0x86d72608
Parameter 3 : 0x8b488000
Parameter 4 : 0x00000000
Caused By Driver : storport.sys
Caused By Address : storport.sys+3fa2
File Description : Microsoft Storage Port Driver
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : storport.sys+64e2
Stack Address 1 : storport.sys+3fa2
Stack Address 2 : storport.sys+3f43
Stack Address 3 : ntkrnlpa.exe+44976
Computer Name :
Full Path : C:\Windows\Minidump\Mini010112-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,336
==================================================

==================================================
Dump File : Mini122111-01.dmp
Crash Time : 12/21/2011 8:36:07 PM
Bug Check String : ATTEMPTED_SWITCH_FROM_DPC
Bug Check Code : 0x100000b8
Parameter 1 : 0x86ae61b0
Parameter 2 : 0x852fd6b0
Parameter 3 : 0xb5451000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7468
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+a83a9
Stack Address 1 : hal.dll+7689
Stack Address 2 : hal.dll+7831
Stack Address 3 : hal.dll+17cc9
Computer Name :
Full Path : C:\Windows\Minidump\Mini122111-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 149,416
==================================================

==================================================
Dump File : Mini122011-01.dmp
Crash Time : 12/20/2011 8:25:48 AM
Bug Check String : ATTEMPTED_SWITCH_FROM_DPC
Bug Check Code : 0x100000b8
Parameter 1 : 0x8630c030
Parameter 2 : 0x84f3c410
Parameter 3 : 0xc5478000
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+7468
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+a83a9
Stack Address 1 : hal.dll+7689
Stack Address 2 : hal.dll+7831
Stack Address 3 : hal.dll+17cc9
Computer Name :
Full Path : C:\Windows\Minidump\Mini122011-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 150,952
==================================================

==================================================
Dump File : Mini121611-01.dmp
Crash Time : 12/16/2011 10:46:40 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x9d2f0f08
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8222a6f2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini121611-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 151,864
==================================================

==================================================
Dump File : Mini121011-01.dmp
Crash Time : 12/10/2011 6:22:36 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xb69efd90
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x822646f2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfd9
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : ntkrnlpa.exe+21e6f2
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\Mini121011-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 150,120
==================================================

==================================================
Dump File : Mini012210-01.dmp
Crash Time : 1/22/2010 11:25:21 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x88f21308
Parameter 3 : 0x88f21308
Parameter 4 : 0x8541daf8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb0d
Stack Address 1 : ntkrnlpa.exe+313ab
Stack Address 2 : ntkrnlpa.exe+30fc8
Stack Address 3 : ntkrnlpa.exe+aa2eb
Computer Name :
Full Path : C:\Windows\Minidump\Mini012210-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 140,440
==================================================

==================================================
Dump File : Mini112509-01.dmp
Crash Time : 11/25/2009 11:54:50 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x89128b70
Parameter 3 : 0x89128b70
Parameter 4 : 0x8534ae00
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb0d
Stack Address 1 : ntkrnlpa.exe+313ab
Stack Address 2 : ntkrnlpa.exe+30fc8
Stack Address 3 : ntkrnlpa.exe+aa2eb
Computer Name :
Full Path : C:\Windows\Minidump\Mini112509-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6002
Dump File Size : 140,440
==================================================

==================================================
Dump File : Mini122108-01.dmp
Crash Time : 12/21/2008 1:38:35 AM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x8880e510
Parameter 2 : 0x8f206eb0
Parameter 3 : 0x00000000
Parameter 4 : 0x00000002
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+5eb0
File Description : NVIDIA Windows Kernel Mode Driver, Version 186.27
Product Name : NVIDIA Windows Kernel Mode Driver, Version 186.27
Company : NVIDIA Corporation
File Version : 8.15.11.8627
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cd0e3
Stack Address 1 : dxgkrnl.sys+7ad76
Stack Address 2 : dxgkrnl.sys+7ba68
Stack Address 3 : dxgkrnl.sys+18ed1
Computer Name :
Full Path : C:\Windows\Minidump\Mini122108-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 6001
Dump File Size : 205,112
==================================================

#8 cryptodan

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Posted 26 March 2012 - 02:39 AM

Im sorry, I thought I had replied to this post. I must have typed a response and forgot to hit post.


Have you updated the drivers for your network card?

#9 DnDer

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Posted 26 March 2012 - 11:14 PM

The user has no recovery discs to load the drivers from. Is there some portable software I can load up that will identify the hardware's make and model, so I can download it once I know that?

#10 cryptodan

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Posted 26 March 2012 - 11:33 PM

Are there any yellow exclamation points in device manager?

#11 DnDer

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Posted 05 April 2012 - 10:11 PM

I apologize for the lack of response. Personal life craziness at the end of the month...

Anyway, no. There are no warnings or errors listed in Device Manager. Everything is collapsed and looking as it should.

#12 cryptodan

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Posted 05 April 2012 - 11:32 PM

I would try reinstalling the nVidia nFOrce chipset and ethernet drivers.

#13 DnDer

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Posted 07 April 2012 - 10:54 PM

Assuming I did it right, I found the drivers (10DE [mfg] 03EF [drv]) and reinstalled them using the download I found in the PCI vendor list (pcidatabase.com), but I still have the same results. A yellow alert in the network centre of Vista that tells me the connection dies between the computer and my router, and does not connect to anything beyond that.

#14 cryptodan

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Posted 08 April 2012 - 05:07 AM

The driver you would get would be from http://www.nvidia.com.

Can you go to Device Manager, right click on the yellow exclamation point and select properties then go to details then hardware ids.

Copy and paste the results.

#15 DnDer

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Posted 09 April 2012 - 12:10 AM

There are no yellow exclamation points. Here are the NVIDIA devices I was able to find.

Nvidia Geforce 8500 GT (VEN_10DE&DEV_0421)

2x IDE ATA/ATAPI Nvidia Nforce Serial ATA Controller (VEN_10DE&DEV_03F6)

Nforce 10/100 mbps Ethernet (VEN_10DE&DEV_03EF)


Research vendor to confirm: http://www.pcidatabase.com/search.php?vendor_search_str=10DE&vendor_search=Search

Identified driver (which had no exclamation point before the reinstall) with CTRL+F: 03EF, http://www.pcidatabase.com/vendor_details.php?id=606

The driver, downloaded from the Nvidia site, which was the one on the PCI database listed as Nforce: http://www.nvidia.co.uk/object/nforce_nf4_winxp32_8.26_11.09_uk.html


That's what I found, that's what I installed. There were never any yellow nor red logos indicating an issue with the hardware in device manager.




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