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PS/2 Keyboard Driver missing on Vista after virus cleanup


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2 replies to this topic

#1 rppgaty

rppgaty

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Posted 10 March 2012 - 04:45 PM

http://www.bleepingcomputer.com/forums/topic445679.html/page__gopid__2627185#entry2627185

If more background info is needed or if you'd like updates on whether or not the previously suggested methods work, you can visit that link.

As the title says. Also this system was infected with rootkit.zeroaccess.

AFAIK I have removed it using ComboFix. However, the keyboard doesn't work in Windows Vista x32 SP2.

Here are logs you might need.

DSS

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.19170 BrowserJavaVersion: 1.6.0_25
Run by kitty at 15:26:29 on 2012-03-10
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2942.1444 [GMT -5:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\msiexec.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\PacketiX VPN Client English\vpnclient.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\UI0Detect.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Kodak\KODAK Share Button App\Listener.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\wpcumi.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Opera\Opera.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Users\kitty\Documents\Defogger.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\explorer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SoftwareDistribution\Download\Install\windows-kb890830-v4.5-delta.exe
c:\a7ba7649eaba440066afc71d1d9e839c\mrtstub.exe
C:\Windows\system32\MRT.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com/?l=dis&o=14196
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
uInternet Settings,ProxyOverride = <local>;*.local
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: WeCareReminder Class: {d824f0de-3d60-4f57-9eb1-66033ecd8abb} - c:\programdata\wecarereminder\IEHelperv2.5.0.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
TB: FrostWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRunOnce: [NoIE4StubProcessing] c:\windows\system32\reg.exe delete "hklm\software\microsoft\active setup\Installed Components" /v "NoIE4StubProcessing" /f
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\wpclsp.dll
Trusted Zone: juno.com
Trusted Zone: netzero.com
Trusted Zone: netzero.net
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://cache.systemrequirementslab.com/htdocs/srl_bin/sysreqlab_srl.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F8160836-0C11-4CA4-AD87-944542C7BCBD} - hxxp://down.hangame.co.jp/jp/purple/launcher/PubPlugin.cab
TCP: DhcpNameServer = 192.168.2.1 68.105.28.11 68.105.29.11 68.105.28.12
TCP: Interfaces\{B1C57204-5091-4C47-8EED-2FA742EAA100} : DhcpNameServer = 192.168.2.1 68.105.28.11 68.105.29.11 68.105.28.12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\kitty\appdata\roaming\mozilla\firefox\profiles\jnyz7f6i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/search/search?query={searchTerms}&invocationType=tb50-ff-opencandy-chromesbox-en-us&tb_uuid=20110530182011155&tb_oid=30-05-2011&tb_mrud=30-05-2011
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.ask.com/?l=dis&o=14196
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=FWV5&o=14193&locale=en_US&apn_uid=5c655811-891c-4266-af84-6dad7e32fe06&apn_ptnrs=FM&apn_sauid=F7D82CC6-4CFC-4F93-BA36-95668C13613F&apn_dtid=TES002U2US&&q=
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mpcstar\codecs\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\mpcstar\codecs\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\users\kitty\appdata\local\google\update\1.3.21.99\npGoogleUpdate3.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 vpnclient;PacketiX VPN Client;c:\program files\packetix vpn client english\vpnclient.exe [2008-5-15 2478080]
R3 Neo_VPN;VPN Client Device Driver - VPN;c:\windows\system32\drivers\Neo_0115.sys [2010-8-1 22000]
S2 eins3095;Eset install launcher (30955);c:\windows\system32\rundll32.exe c:\windows\eins3095.dll,rdservicestart eins3095 "c:\users\kitty\appdata\local\temp\inx61af.tmp" --> c:\windows\system32\rundll32.exe c:\windows\eins3095.dll,rdservicestart eins3095 c:\users\kitty\appdata\local\temp\inx61AF.tmp [?]
S2 ekrn;ESET Service;"c:\program files\eset\eset smart security\ekrn.exe" --> c:\program files\eset\eset smart security\ekrn.exe [?]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2010-10-16 14216]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2010-10-16 8456]
S3 PCD5SRVC{BD6912E3-AC9D80E8-05040000};PCD5SRVC{BD6912E3-AC9D80E8-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\PCD5SRVC.pkms [2008-9-9 20640]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-03-10 20:26:05 -------- d-----w- C:\a7ba7649eaba440066afc71d1d9e839c
2012-03-10 00:38:17 -------- d-----w- c:\users\kitty\appdata\local\join.me
2012-03-09 22:49:49 -------- d-----w- c:\users\kitty\appdata\local\Opera
2012-03-09 21:54:40 6552120 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8afa8e0e-65f1-440f-a6e2-e30ca86d4945}\mpengine.dll
2012-03-09 21:54:24 -------- d-sh--w- C:\$RECYCLE.BIN
2012-03-09 21:48:38 6552120 ------w- c:\programdata\microsoft\windows defender\definition updates\updates\mpengine.dll
2012-03-09 21:42:36 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2012-03-09 21:32:18 -------- d-----w- c:\users\kitty\appdata\local\temp
2012-03-09 21:06:58 98816 ----a-w- c:\windows\sed.exe
2012-03-09 21:06:58 518144 ----a-w- c:\windows\SWREG.exe
2012-03-09 21:06:58 256000 ----a-w- c:\windows\PEV.exe
2012-03-09 21:06:58 208896 ----a-w- c:\windows\MBR.exe
.
==================== Find3M ====================
.
2012-02-23 14:18:36 237072 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 15:28:43.05 ===============




AND

Sorry if I accidentally broke the forum posting rules again.

Attached Files



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#2 myrti

myrti

    Sillyberry


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Posted 13 March 2012 - 08:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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#3 myrti

myrti

    Sillyberry


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Posted 29 March 2012 - 08:14 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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