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Cannot Connect to Internet


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2 replies to this topic

#1 mattdean

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Posted 09 March 2012 - 10:53 AM

I am working of a Windows Vista machine. It had a few traces of a virus that have been removed. I ran a full clean up: CCleaner, Malwarebytes, Superantispyware, Trojankiller, UVK, Eset online scanner, Deleted restore points, end none system start up processes and defragmented the computer with Auslogics. I then installed SP1 because it was missing. After reboot I got and internet connection problem. When you connect is states you are connected, with limited connectivity or local connection only.

I went to Microsoft site and tried the following:


ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset
netsh winsock reset

I ran FSS on the system to gather more infomation.Can someone please analyze this log and direct me what to do next?

Farbar Service Scanner Version: 01-03-2012
Ran by brewers (administrator) on 09-03-2012 at 09:47:30
Running from "G:\"
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Defender:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll
[2012-03-08 18:19] - [2008-01-18 23:34] - 0204288 ____A (Microsoft Corporation) 43A988A9C10333476CB5FB667CBD629D

C:\Windows\system32\Drivers\afd.sys
[2012-03-08 18:19] - [2008-01-18 21:57] - 0273920 ____A (Microsoft Corporation) 763E172A55177E478CB419F88FD0BA03

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2012-03-08 18:18] - [2008-01-18 23:43] - 0891448 ____A (Microsoft Corporation) FC6E2835D667774D409C7C7021EAF9C4

C:\Windows\system32\dnsrslvr.dll
[2012-03-08 18:19] - [2008-01-18 23:34] - 0086528 ____A (Microsoft Corporation) F5A0F1DA1ED8B429597E71D27D976E31

C:\Windows\system32\mpssvc.dll
[2012-03-08 18:20] - [2008-01-18 23:34] - 0393216 ____A (Microsoft Corporation) D1639BA315B0D79DEC49A4B0E1FB929B

C:\Windows\system32\bfe.dll
[2012-03-08 18:19] - [2008-01-18 23:33] - 0328704 ____A (Microsoft Corporation) 8582E233C346AEFE759833E8A30DD697

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe
[2012-03-08 18:18] - [2008-01-18 23:33] - 1054720 ____A (Microsoft Corporation) D5FB73D19C46ADE183F968E13F186B23

C:\Windows\system32\wscsvc.dll
[2012-03-08 18:18] - [2008-01-18 23:37] - 0061440 ____A (Microsoft Corporation) 683DD16B590372F2C9661D277F35E49C

C:\Windows\system32\wbem\WMIsvc.dll
[2012-03-08 18:18] - [2008-01-18 23:37] - 0161792 ____A (Microsoft Corporation) 00B79A7C984678F24CF052E5BEB3A2F5

C:\Windows\system32\wuaueng.dll
[2012-03-08 18:18] - [2008-01-18 23:37] - 1695232 ____A (Microsoft Corporation) D79538B67FA641E986855DEF651E78FE

C:\Windows\system32\qmgr.dll
[2012-03-08 18:19] - [2008-01-18 23:36] - 0758272 ____A (Microsoft Corporation) 02ED7B4DBC2A3232A389106DA7515C3D

C:\Windows\system32\es.dll
[2012-03-08 18:19] - [2008-01-18 23:34] - 0262144 ____A (Microsoft Corporation) F4BF4FA769DB51B106D2B4B35256988B

C:\Windows\system32\cryptsvc.dll
[2012-03-08 18:19] - [2008-01-18 23:34] - 0128000 ____A (Microsoft Corporation) 6DE363F9F99334514C46AEC02D3E3678

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll
[2012-03-08 18:19] - [2008-01-18 23:36] - 0547328 ____A (Microsoft Corporation) 33FB1F0193EE2051067441492D56113C



**** End of log ****

Edited by mattdean, 09 March 2012 - 11:40 AM.


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#2 mattdean

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Posted 09 March 2012 - 02:03 PM

Also, I found tons of errors in event viewer dealing with SYMTDI. I had just removed Norton antivirus off the machine. I am starting to belive this may be something Norton related. I have had two other machines with the same problem, and all three have had Norton. Any suggestions?

#3 mattdean

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Posted 13 March 2012 - 08:51 AM

I figured it out. If you have Norton on your machine and are having internet issues its Norton. I ran the Norton Removal Tool This fixed all of my problems. Hope this helps.




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