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Malwarebytes blocking access to firefox


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8 replies to this topic

#1 Don_M

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Posted 08 March 2012 - 03:51 PM

When I click on the Mozilla Firefox icon, the computer attempts to open the site, but an error message pops up saying Malwarebytes has successfully blocked a potentially dangerous website 93.170.104.78, and Firefox won't load. How can I remedy this?

Edited by Don_M, 08 March 2012 - 03:52 PM.


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#2 cryptodan

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Posted 08 March 2012 - 03:53 PM

Can you post the log of this activity also a scan with Malwarebytes?

#3 Don_M

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Posted 09 March 2012 - 11:39 AM

I think these are the logs you need:
2012/03/09 11:31:16 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:19 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:19 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:25 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:25 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:37 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:40 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)
2012/03/09 11:31:46 -0500 S0030000346 Owner IP-BLOCK 93.170.104.78 (Type: outgoing)

And

Malwarebytes Anti-Malware (PRO) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.06.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: S0030000346 [administrator]

Protection: Enabled

03/06/12 10:18:51 AM
mbam-log-2012-03-06 (10-18-51).txt

Scan type: Custom scan
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 1
Time elapsed: 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 cryptodan

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Posted 09 March 2012 - 01:39 PM

Can you perform a complete scan?

#5 Don_M

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Posted 09 March 2012 - 08:14 PM

Full MBAM scan:
Malwarebytes Anti-Malware (PRO) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.09.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: S0030000346 [administrator]

Protection: Enabled

03/09/12 12:08:53 PM
mbam-log-2012-03-09 (12-08-53).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 393432
Time elapsed: 33 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

#6 Queen-Evie

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Posted 09 March 2012 - 09:13 PM

The next time the message pops up try this:

How can I add an IP so it won't be detected and can access a site I need to?

Visit the site and incur an IP block. Then right-click on the Malwarebytes system-tray icon after the block notification appears, and choose Add to Ignore List.

from Post #7 here http://forums.malwarebytes.org/index.php?showtopic=10138


Note: the post is from 2009. Hopefully it is still valid.

Edited by Queen-Evie, 09 March 2012 - 09:16 PM.


#7 Don_M

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Posted 09 March 2012 - 09:44 PM

That worked! Thanks, Queenie.

#8 cryptodan

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Posted 10 March 2012 - 12:18 AM

You did a quick scan, please do a complete one.

#9 Queen-Evie

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Posted 10 March 2012 - 08:45 AM

You are welcome. I'm glad it worked for you.




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