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18 replies to this topic

#1 guitarsrkewl08

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Posted 08 March 2012 - 02:24 PM

so my computer freezes with vertical blue lines no idea what the problem is ive tried updating graphics drivers and checking device manager didnt help ive ran a few virus scans with malware bytes with nothing being picked up so im at a loss of what it could be any one know what to do ?

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#2 cryptodan

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Posted 08 March 2012 - 02:34 PM

It appears that your video card is failing or there is a loose cable.

#3 guitarsrkewl08

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Posted 08 March 2012 - 05:57 PM

its a brand new computer tho just got it a few days ago and installed the basics

#4 cryptodan

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Posted 08 March 2012 - 06:09 PM

Take it back for a return.

#5 guitarsrkewl08

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Posted 08 March 2012 - 06:30 PM

so if i wanted to fix the problem vs taking it back how would i go about trying to figure out if the video card is failing btw its the on board card so

#6 cryptodan

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Posted 08 March 2012 - 06:36 PM

Was this a brand new in box or display item?

#7 guitarsrkewl08

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Posted 08 March 2012 - 06:55 PM

was brand new yea as far as i know i bought from some one i know so cant be 100% sure but it was a clean install as far as i could tell

Edited by guitarsrkewl08, 08 March 2012 - 06:56 PM.


#8 cryptodan

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Posted 08 March 2012 - 07:43 PM

So where was this purchased was it from a store?

#9 ReviverSoft

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Posted 08 March 2012 - 07:47 PM

so if i wanted to fix the problem vs taking it back how would i go about trying to figure out if the video card is failing btw its the on board card so


Such problems are typically attributed to the hardware itself, in this case the Video Card.

By on board card, do you mean it has an integrated graphics chipset? on the motherboard itself?

If YES, you could try getting the motherboard checked at a PC Repair shop to confirm that the onboard graphics has problems. If the problem persists, return the system for a new one or get a motherboard replacement.

Alternatively, if you want to save yourself the hassle, get a new, discrete video card for your system and use that to drive your monitor. A dedicated card is generally better for video and gaming performance benefits.

Edited by ReviverSoft, 08 March 2012 - 07:49 PM.

ReviverSoft - Happy to help!

#10 Zen Seeker

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Posted 08 March 2012 - 10:42 PM

I can't tell for sure from the attachments, is this a LCD or CRT?

As I think it's a LCD is this a laptop or desktop? If its a laptop warranty repair is your best choice. This can be caused by a bad heatsink contact that allows it to over heat. If your an Xbox360 person think red ring of death.

If this is a desktop open the case and check that the video card is properly seated. (I don't think its cable related as you say the system freezes.) Have a look at the GPU and CPU and make sure they didn't get banged around. I doubt it's memory related but if you have the case open anyway can't hurt to remove and reseat them.

If you have an old video card try that just so you can identify the issue. (If the one in the system now is "onboard" disable in the BIOS after you put in the card to test.)

Does it freeze at the same point/time or randomly? Has it ever worked properly that you saw?

I'd be asking buddy about this and why he sold it to you.

#11 guitarsrkewl08

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Posted 19 April 2012 - 01:19 AM

any one else know what could be causing this?

#12 hamluis

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Posted 19 April 2012 - 05:48 AM

As the more knowledgeable have stated...it appears to be a video function problem.

I would uninstall the current video drivers...and then reinstall the video drivers for either the system, motherboard, or video card (available at the respective website of the manufacturer).

Louis

#13 guitarsrkewl08

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Posted 22 April 2012 - 11:28 AM

uninstalled and reinstalled them still freezing

#14 guitarsrkewl08

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Posted 17 May 2012 - 11:56 AM

any one else have any idea's of whats wrong with it

#15 hamluis

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Posted 17 May 2012 - 02:18 PM

Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792

Louis




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