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Just in time Debugging


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#1 ghd8989

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Posted 08 March 2012 - 02:23 PM

So upon restart I have been getting "Just-In-Time-Debugging" pop box. I went into the registry and gave it a value of "0" and it still pops up. I am guessing it is a virus but I want to consult you guys.

What should I do?

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#2 TheShooter93

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Posted 08 March 2012 - 02:54 PM

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

================================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

================================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

================================================================================

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

================================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 ghd8989

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Posted 08 March 2012 - 04:48 PM

Results of screen317's Security Check version 0.99.31
Windows XP Service Pack 3 x86
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
AVG 2012
AVG PC Tuneup
AVG 2012
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Out of date Spybot installed!
Ad-Aware
Spybot - Search & Destroy 1.4
AVG PC Tuneup
CCleaner
Java™ 6 Update 24
Java version out of date!
Adobe Flash Player 11.1.102.63
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (10.0.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

#4 ghd8989

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Posted 08 March 2012 - 06:50 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/08/2012 at 04:21 PM

Application Version : 5.0.1146

Core Rules Database Version : 8318
Trace Rules Database Version: 6130

Scan type : Complete Scan
Total Scan Time : 00:30:42

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 212
Memory threats detected : 0
Registry items scanned : 31670
Registry threats detected : 1
File items scanned : 37409
File threats detected : 35

Adware.Tracking Cookie
C:\Documents and Settings\Grant\Cookies\grant@accounts[2].txt [ /accounts ]
C:\Documents and Settings\Grant\Cookies\CA7UR6BJ.txt [ /h.atdmt.com ]
C:\Documents and Settings\Grant\Cookies\CA6KY6TP.txt [ /atdmt.com ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@qnsr[1].txt [ Cookie:jerry@qnsr.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@partner2profit[2].txt [ Cookie:jerry@partner2profit.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@atdmt[2].txt [ Cookie:jerry@atdmt.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@adserving.autotrader[1].txt [ Cookie:jerry@adserving.autotrader.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@accounts[1].txt [ Cookie:jerry@google.com/accounts/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@webreports.digitalinsight[2].txt [ Cookie:jerry@webreports.digitalinsight.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@realmedia[2].txt [ Cookie:jerry@realmedia.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@jraver[2].txt [ Cookie:jerry@www.mlsfinder.com/nm_swmls/jraver/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@www.mlsfinder[2].txt [ Cookie:jerry@www.mlsfinder.com/ ]
C:\DOCUMENTS AND SETTINGS\JERRY\Cookies\jerry@bizrate[2].txt [ Cookie:jerry@bizrate.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAWXY7KV.txt [ Cookie:system@ru4.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CA0LAJ0B.txt [ Cookie:system@www.burstnet.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAIXGHSP.txt [ Cookie:system@fastclick.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAO8BV6A.txt [ Cookie:system@revsci.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CA41SPAZ.txt [ Cookie:system@atdmt.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CA6N4HUR.txt [ Cookie:system@doubleclick.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAWDEFO5.txt [ Cookie:system@collective-media.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAUBO5YF.txt [ Cookie:system@realmedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CA23YB8V.txt [ Cookie:system@burstnet.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAAZWPUN.txt [ Cookie:system@adbrite.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAQFG5I7.txt [ Cookie:system@pro-market.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAE1UDSH.txt [ Cookie:system@bizzclick.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAANGDQF.txt [ Cookie:system@adserver.adtechus.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAK1MX0J.txt [ Cookie:system@network.realmedia.com/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CAJP73UB.txt [ Cookie:system@mm.chitika.net/ ]
C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\Cookies\CA8T4VB9.txt [ Cookie:system@advertising.com/ ]
ads1.msn.com [ C:\DOCUMENTS AND SETTINGS\JERRY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T2U4E55W ]
track.trackads.net [ C:\DOCUMENTS AND SETTINGS\JERRY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T2U4E55W ]
trackads.net [ C:\DOCUMENTS AND SETTINGS\JERRY\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\T2U4E55W ]
C:\DOCUMENTS AND SETTINGS\JERRY\COOKIES\JERRY@ADS.AS4X.TMCS[1].TXT [ /ADS.AS4X.TMCS ]
objects.tremormedia.com [ C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\C68E5D53 ]

Trojan.Agent/Gen-Falleg[Cont]
C:\DOCUMENTS AND SETTINGS\GRANT\MY DOCUMENTS\DOWNLOADS\MEDIAPLAYERSETUP.EXE

System.BrokenFileAssociation
HKCR\.exe

#5 ghd8989

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Posted 08 March 2012 - 08:05 PM

I tried to restart my computer and now it will not even get to the windows screen or login portion. Now what? :(

#6 TheShooter93

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Posted 08 March 2012 - 08:06 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#7 ghd8989

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Posted 08 March 2012 - 08:12 PM

A blue screen appears saying, "a problem has been detected and has been shut down to prevent damage to your computer."

The problem seems to be caused by the following file: kdcom.dll

PAGE_FAULT_IN_NONPAGED_AREA

#8 TheShooter93

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Posted 08 March 2012 - 08:13 PM

Have you followed the directions I gave you in post #6?

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

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#9 ghd8989

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Posted 08 March 2012 - 09:05 PM

I went to open up in safe mode and now it just has a black and white page that starts with multi(0)disk(0)rdiskpartition

The further I go in this step process the worse it gets

#10 TheShooter93

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Posted 08 March 2012 - 09:10 PM

Complete what you can in post#6, but make sure to start a thread in the section linked.

I have no doubt they will get your computer working again.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 





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