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why does my internet browsing slowed?


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11 replies to this topic

#1 tomjoram

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Posted 07 March 2012 - 10:48 PM

Hello, can someone help me here?
I would like to know if my PC is infected? because my internet browsing experience is very slow, when i use Google Chrome, Mozilla Firefox, the pages loading time is so long and sometimes it really fails to load, i checked my internet connection but there is no problem, and i can even use some applications that need internet connectivity like Skype and some online games without a problem.

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#2 q96

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Posted 08 March 2012 - 12:39 AM

I think may be the temporary files of these browser or the file lossing is the problem. You can use CCleaner to clean temporary files or reinstall these browser

#3 tomjoram

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Posted 08 March 2012 - 05:10 AM

thanks for the advice but i already done those things, i have CCleaner on my PC, :(

#4 boopme

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Posted 08 March 2012 - 05:10 PM

Look Here..Clear web browser's cache

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
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#5 tomjoram

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Posted 09 March 2012 - 08:54 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Administrator (administrator) on 09-03-2012 at 21:39:55
Microsoft Windows XP Professional Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1 localhost
127.0.0.1 tonec.com
127.0.0.1 www.tonec.com
127.0.0.1 registeridm.com
127.0.0.1 www.registeridm.com
127.0.0.1 secure.registeridm.com
127.0.0.1 internetdownloadmanager.com
127.0.0.1 www.internetdownloadmanager.com
127.0.0.1 secure.internetdownloadmanager.com
127.0.0.1 mirror.internetdownloadmanager.com
127.0.0.1 mirror2.internetdownloadmanager.com
127.0.0.1 mirror3.internetdownloadmanager.com
127.0.0.1 mmog.asia
127.0.0.1 apps.facebook.com/mmogasia
127.0.0.1 apps.facebook.com/mmogasiaboomz
127.0.0.1 api.mmog.asia/partner/facebook/apps/boomz/select_server/

========================= IP Configuration: ================================

Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : vitor

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-15-58-3C-B0-21

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.2

DHCP Server . . . . . . . . . . . : 192.168.1.2

DNS Servers . . . . . . . . . . . : 192.168.1.2

Lease Obtained. . . . . . . . . . : Friday, March 09, 2012 4:25:56 PM

Lease Expires . . . . . . . . . . : Saturday, March 10, 2012 4:25:56 PM

Server: e.home
Address: 192.168.1.2

Name: google.com
Addresses: 173.194.72.102, 173.194.72.113, 173.194.72.138, 173.194.72.139
173.194.72.100, 173.194.72.101



Pinging google.com [173.194.72.101] with 32 bytes of data:



Reply from 173.194.72.101: bytes=32 time=141ms TTL=30

Reply from 173.194.72.101: bytes=32 time=154ms TTL=30



Ping statistics for 173.194.72.101:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 141ms, Maximum = 154ms, Average = 147ms

Server: e.home
Address: 192.168.1.2

Name: yahoo.com
Addresses: 209.191.122.70, 98.139.127.62, 98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=890ms TTL=29

Reply from 98.139.183.24: bytes=32 time=1349ms TTL=28



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 890ms, Maximum = 1349ms, Average = 1119ms

Server: e.home
Address: 192.168.1.2

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 15 58 3c b0 21 ...... Realtek RTL8139/810x Family Fast Ethernet NIC
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.2 192.168.1.100 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.100 192.168.1.100 20
192.168.1.100 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.100 192.168.1.100 20
224.0.0.0 240.0.0.0 192.168.1.100 192.168.1.100 20
255.255.255.255 255.255.255.255 192.168.1.100 192.168.1.100 1
Default Gateway: 192.168.1.2
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [90112] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/09/2012 11:33:52 AM) (Source: Google Update) (User: Administrator)Administrator
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http s

Error: (03/08/2012 11:33:50 PM) (Source: Google Update) (User: Administrator)Administrator
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http s

Error: (03/08/2012 11:33:50 AM) (Source: Google Update) (User: Administrator)Administrator
Description: Network Request Error.
Error: 0x80072ee2. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http s

Error: (03/05/2012 08:58:54 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (03/04/2012 02:32:37 AM) (Source: Google Update) (User: Administrator)Administrator
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http s

Error: (02/27/2012 02:01:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/20CB594FB4EDD895763FD5254E959A6674C6EEB2.crt> with error: This operation returned because the timeout period expired.

Error: (02/22/2012 05:54:45 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (02/19/2012 11:32:28 PM) (Source: Google Update) (User: Administrator)Administrator
Description: Network Request Error.
Error: 0x80072efe. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http s

Error: (02/19/2012 05:32:27 AM) (Source: Google Update) (User: Administrator)Administrator
Description: Network Request Error.
Error: 0x80072efe. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efe. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efe. Http s

Error: (02/15/2012 05:03:30 PM) (Source: ESENT) (User: )
Description: wuauclt (3052) An attempt to delete the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb" failed with system error 5 (0x00000005): "Access is denied. ". The delete file operation will fail with error -1032 (0xfffffbf8).


System errors:
=============
Error: (03/08/2012 06:35:20 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

Error: (03/08/2012 11:06:18 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

Error: (03/08/2012 09:15:13 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

Error: (03/07/2012 10:46:21 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

Error: (03/07/2012 08:30:01 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

Error: (03/07/2012 11:30:00 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PCIIde

Error: (03/07/2012 09:33:55 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
PCIIde

Error: (03/07/2012 07:40:34 AM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).

Error: (03/06/2012 06:48:21 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).

Error: (03/06/2012 02:51:17 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 0015583CB021 has been
denied by the DHCP server 192.168.1.2 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader X (Version: 10.0.0)
Canon iP1200
CCleaner (Version: 3.16)
Facebook Video Calling 1.1.1.1 (Version: 1.1.1)
Google Chrome (Version: 17.0.963.78)
Internet Download Manager
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
K-Lite Codec Pack 7.9.0 (Full) (Version: 7.9.0)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
PC Camera (0022.2009.1125.1004) (Version: 10.22.09)
PCI Audio Driver
Platform (Version: 1.12)
Realtek AC'97 Audio (Version: 5.16)
REALTEK Gigabit and Fast Ethernet NIC Driver (Version: 1.70)
Skype™ 5.2 (Version: 5.2.113)
USB Drive AntiVirus 2.3
VIA Platform Device Manager (Version: 1.12)
VIA/S3G Display Driver
VLC media player 1.1.11 (Version: 1.1.11)
WebFldrs XP (Version: 9.50.7523)
Windows Media Format Runtime
Windows Media Player 10
WinRAR archiver

========================= Memory info: ===================================

Percentage of memory in use: 70%
Total physical RAM: 958.42 MB
Available physical RAM: 278.63 MB
Total Pagefile: 2313.48 MB
Available Pagefile: 1631.2 MB
Total Virtual: 2047.88 MB
Available Virtual: 1983.86 MB

========================= Partitions: =====================================

2 Drive c: (WINDOWS XP 2) (Fixed) (Total:11.72 GB) (Free:5.57 GB) NTFS
3 Drive d: (BACK UP) (Fixed) (Total:62.83 GB) (Free:1.48 GB) NTFS

========================= Users: ========================================

User accounts for \\VITOR

Administrator Guest HelpAssistant
SUPPORT_388945a0


**** End of log ****

#6 tomjoram

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Posted 09 March 2012 - 08:57 AM

Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.09.03

Windows XP Service Pack 2 x86 NTFS
Internet Explorer 6.0.2900.2180
Administrator :: VITOR [administrator]

Protection: Disabled

3/9/2012 10:01:13 PM
mbam-log-2012-03-09 (22-01-13).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 164526
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 boopme

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Posted 09 March 2012 - 11:59 AM

Your HOSTS file may be infected.
Reset the HOSTS file
As this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system.
Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?

To reset the hosts file automatically,go HERE click the Posted Image button. Then just follow the prompts in the Fix it wizard.


OR
Click Run in the File Download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the promots in the Fix it wizard.



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
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#8 tomjoram

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Posted 10 March 2012 - 10:40 AM

OMG, still no luck on solving this problem, i tried to reset the Hosts file but still the same, and when i click the ESET Online Scanner link it just load forever and wont go through, :(

#9 boopme

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Posted 10 March 2012 - 11:10 AM

I tjink we should re post your issue with a DDS log as it appaers the machine may go unstable and we want to prevent that.

We need a deeper look. Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 tomjoram

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Posted 11 March 2012 - 07:28 PM

ok thanks! i made a new thread and posted what you instructed! hope you can look onto it! my PC can no longer browse so i have to make the thread and copy the logs and paste it in a diff computer.

#11 tomjoram

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Posted 11 March 2012 - 08:10 PM

http://www.bleepingcomputer.com/forums/topic445891.html/page__p__2628229#entry2628229

#12 boopme

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Posted 11 March 2012 - 08:16 PM

Thanks, that looks good.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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