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Outgoing email encoding


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#1 ddeerrff

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Posted 07 March 2012 - 02:27 PM

I'm a third party to this issue, and I've got limited details available, but here is the general problem.

A friend of my wife is trying to email her. When my wife gets the email, it is just jibberish (looks like html, but doesn't display that way in the email client). This same friend can email me or others, and the email comes through just fine. If I look at the email send to my wife directly on the ISPs server it is indeed corrupted.

Looking at the email headers, I see that the friend is emailing me using "Charset = Windows-1252", while the email to my wife lists "Charset = Unicode". Suspect that may be the problem.

Also from the headers, it appears the friend is using Microsoft Mail. Is there somewhere in MM phone book where the outgoing encoding could have been inadvertently changed? Any tutorials that show how to change the outgoing encoding in Microsoft Mail for a specific contact?

Thanks.
Derfram
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#2 cryptodan

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Posted 07 March 2012 - 04:09 PM

What font is the sender using?

#3 ddeerrff

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Posted 07 March 2012 - 04:19 PM

I would expect whatever the default. I will see if I can get that info tonight - is it going to be seen in the message header?. The 'friend' is about 70 and not computer literate, so I would think most settings are defaults.
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#4 cryptodan

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Posted 07 March 2012 - 04:39 PM

It would be in the font sentings via the new email message window.




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