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Infected with Trojan Gataka.A


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7 replies to this topic

#1 Traianvs

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Posted 07 March 2012 - 04:04 AM

Hello,

My name is Traian.

My antivirus(Eset Smart Security 5,0,93,0) picked-up this trojan that is attached to "explorer.exe".
Is there any way somebody can help me.

My antivirus(ESET smart security 5.0.93.0)detected the trojan Gataka.A and it's attached to "explorer.exe" and ESET can not remove it.

Quote:

Scan Log
Version of virus signature database: 6944 (20120306)
Date: 07/03/2012 Time: 12.04.10
Scanned disks, folders and files: Operating memory
Operating memory » explorer.exe(1020) - a variant of Win32/Gataka.A trojan - unable to clean
Number of scanned objects: 652
Number of threats found: 1
Number of cleaned objects: 0
Time of completion: 12.04.15 Total scanning time: 5 sec (00:00:05)


If anybody can help me to remove this trojan it would be very much apreciated.

Thank you in advance.

Edited by hamluis, 07 March 2012 - 07:06 AM.
Moved from XP to Am I infected.


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#2 Broni

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Posted 07 March 2012 - 02:41 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Jazzgirl

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Posted 07 March 2012 - 05:58 PM

As information, NOD32 is up to version 5.0.95. Your version is too old.

#4 Traianvs

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Posted 08 March 2012 - 04:59 AM

Unfortunatelly the DDS tool it freezes after about 2minutes. Is there any alternative tool to DDS.
Thanks.

#5 Broni

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Posted 08 March 2012 - 11:44 AM

Yes.

Download OTL to your Desktop.

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

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#6 Traianvs

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Posted 09 March 2012 - 02:56 AM

Here's OTL.txt


OTL logfile created on: 09/03/2012 8.41.59 - Run 1
OTL by OldTimer - Version 3.2.36.2 Folder = C:\Documents and Settings\principale\Documenti\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000410 | Country: Italia | Language: ITA | Date Format: dd/MM/yyyy


EDIT
OTL: log removed

Edited by boopme, 09 March 2012 - 04:07 PM.


#7 Broni

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Posted 09 March 2012 - 03:29 PM

You have to post the above logs in newly created topic in malware removal forum NOT here.

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#8 boopme

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Posted 09 March 2012 - 04:07 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
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