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I can't uninstall a program


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3 replies to this topic

#1 rlight

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Posted 06 March 2012 - 09:24 PM

I am not sure how a program called Eraser Project ended up on my computer, but I want to uninstall it. However, it will not let me uninstall. The program is Eraser.heidi.ie. Any suggestions on removing this?

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#2 Nephilim1955

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Posted 07 March 2012 - 12:58 AM

If the program is running in system tray, (next to the clock) right click on the ERASER icon,(it looks like a red circle) click exit. This will stop the program from running. Next go to the control panel, uninstall a program, click on ERASER in the program list, click uninstall. Or you could choose to do a system restore instead to remove the unwanted program.
Do you have any registry cleaning tool or any system utility tools installed? Such as, CCleaner. If not, you may want to download and install CCleaner once you have removed the unwanted program to help clean up you system. Here's the link.
http://download.cnet.com/CCleaner/3000-18512_4-10315544.html

Edited by Nephilim1955, 07 March 2012 - 01:03 AM.


#3 rlight

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Posted 07 March 2012 - 08:23 PM

CCleaner removed the program. Thanks for the help.

rlight

#4 Nephilim1955

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Posted 07 March 2012 - 08:24 PM

Great! Bye now




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