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Cluess Woman Needs Help!


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#1 senck

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Posted 06 March 2012 - 06:55 PM

Dear Helpers,

I got a new computer from my mother for Christmas. It has been acting funny and in searching the internet for awhile, I discovered there is something named %windir%\system32\conime.exe in my "system configurate" that always puts a check mark in its box even though I take it out. I have a Gateway with Windows 7 and I use the internet called ie8 (sp?). Can someone please tell me if this % thingy is causing my problems and how to fix it?

Much Thanks,
Lacey

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#2 Animal

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Posted 06 March 2012 - 07:02 PM

That .exe does not appear to be the problem. http://www.processlibrary.com/directory/files/conime/243680/

Have you run any malware and or antivirus scans? If so, was anything found/quarantined/deleted?

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#3 senck

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Posted 06 March 2012 - 07:35 PM

Yes I did and the product I use is System Mechanic Pro. When I scan it says there are 17 registry errors but when I hit "repair" it can't fix them. Then I'll scan another time and it will say 28 registry errors and when I his "repair" is says only 11 were fixed. This means those same 17 registry errors can't be fixed. How would I fix them if System Mechanic isnt'?

#4 senck

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Posted 06 March 2012 - 07:55 PM

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#5 Animal

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Posted 06 March 2012 - 09:09 PM

First things first. System Mechanic Pro is not an antivirus or malware scanner. It is a registry optimizer, and one that we here at Bleeping Computer do not endorse or advocate using. I'll add the standard reply about registry tools for others who may read this topic at a future date.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:

• Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.

• Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.

• Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.

• Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.

• The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.
Now with that out of the way. I am moving your topic to the Am I Infected forums to have those more experienced help you through the trouble shooting process and look for potential malware.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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#6 Broni

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Posted 06 March 2012 - 09:23 PM

It has been acting funny and in searching the internet for awhile

Describe "funny".
Which browser is involved?

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