Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Internet Security Virus - DDS log


  • This topic is locked This topic is locked
3 replies to this topic

#1 krisvent1

krisvent1

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:17 AM

Posted 06 March 2012 - 06:52 PM

Hope you can help me. I was using the internet and all of sudden all of my open programs closed and I got what looked like an anti-virus software scan window called Internet Security. This window closed all my programs and wouldn't let me open anything (including task manager). I quickly shut down my computer and restarted in safe mode and ran Malwarebytes anti-malware, which I already had installed on my computer. Malwarebytes did not detect anything. I found Bleeping Computers step by step instructions on how to remove this virus called Internet Security 2012. Only problem is my computer won't let me install TDSS and RKILL. I tried dowloading the other re-named versions of Rkill with no luck. I was able to run a DDS log. Any help greatly appreaciated!!



DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Dental Assistant at 15:39:04 on 2012-03-06
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1273 [GMT -8:00]
.
AV: CA Anti-Virus *Enabled/Updated* {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\CA Internet Security Suite\ccschedulersvc.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Guru Limited Edition Server\GuruLEService.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080523
uSearch Bar =
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZUxdm265QPUS&fl=0&ptb=Sov8RxpPsA4NqU2d40gXVA&url=http://edits.mywebsearch.com/toolbaredits/barsearch.jhtml&st=sb&searchfor={searchTerms}
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080523
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Verizon SMB Toolbar: {a057a204-bacc-4d26-dfc4-79a09bf76bc9} - c:\progra~1\vzsmbtb\vzsmbtb.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: ShopAtHomeIEHelper Class: {e8daaa30-6caa-4b58-9603-8e54238219e2} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
BHO: CallingID LinkAdvisor 2.0 BHO: {fbf2401b-7447-4727-be5d-c19b2075ca84} - c:\program files\callingid\callingidlinkadvisor2.0\toolbar\CallingIDIE.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: Verizon SMB Toolbar: {a057a204-bacc-4d26-dfc4-79a09bf76bc9} - c:\progra~1\vzsmbtb\vzsmbtb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: CallingID LinkAdvisor 2.0: {10134636-e7af-4ac5-a1dc-c7c44bb97d81} - c:\program files\callingid\callingidlinkadvisor2.0\toolbar\CallingIDIE.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SystemTray.exe] c:\program files\ezdental\SystemTray.exe
uRun: [Internet Security] c:\documents and settings\all users\application data\isecurity.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mPolicies-explorer: EnableShellExecuteHooks = 1 (0x1)
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: c:\windows\system32\VetRedir.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{2E644B59-A8C4-4E18-BF9D-4F5768CA8AC0} : DhcpNameServer = 192.168.1.1
Filter: text/html - {06ac8ebb-a8ed-42a3-8f86-df54616ac483} -
Handler: callingid - {086D03BA-57AC-4C8E-A33D-0BAABF742411} -
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: LMIinit - LMIinit.dll
Notify: PFW - UmxWnp.Dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
SEH: ShellHook Class: {1869181a-9f50-4fcf-8bff-1b8588ecb85c} - c:\program files\callingid\callingidlinkadvisor2.0\linkadvisor\CIDLinkAdvisor.dll
.
============= SERVICES / DRIVERS ===============
.
R0 KmxStart;KmxStart;c:\windows\system32\drivers\KmxStart.sys [2009-6-25 108024]
R1 VET-FILT;VET File System Filter;c:\windows\system32\drivers\vet-filt.sys [2009-7-22 26352]
R1 VET-REC;VET File System Recognizer;c:\windows\system32\drivers\vet-rec.sys [2009-7-22 21104]
R1 VETEFILE;VET File Scan Engine;c:\windows\system32\drivers\vetefile.sys [2009-7-22 746216]
R1 VETFDDNT;VET Floppy Boot Sector Monitor;c:\windows\system32\drivers\vetfddnt.sys [2009-7-22 21488]
R1 VETMONNT;VET File Monitor;c:\windows\system32\drivers\vetmonnt.sys [2009-7-22 161008]
R2 CAISafe;CAISafe;c:\program files\ca\ca internet security suite\ca anti-virus\isafe.exe [2009-7-22 144696]
R2 ccSchedulerSVC;CA Common Scheduler Service;c:\program files\ca\ca internet security suite\ccschedulersvc.exe [2009-7-21 128240]
R2 GuruLELicensing;Guru Limited Edition Licensing;c:\program files\guru limited edition server\GuruLEService.exe [2008-4-28 60416]
R2 KmxCF;KmxCF;c:\windows\system32\drivers\KmxCF.sys [2009-6-25 145912]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2011-9-26 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2011-9-16 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-11-17 47640]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2010-4-22 25824]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
R2 UmxCfg;HIPS Configuration Interpreter;c:\program files\ca\sharedcomponents\hipsengine\UmxCfg.exe [2009-6-25 760664]
R2 VETMSGNT;VET Message Service;c:\program files\ca\ca internet security suite\ca anti-virus\vetmsg.exe [2009-7-22 288080]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-3-23 38224]
R3 VETEBOOT;VET Boot Scan Engine;c:\windows\system32\drivers\veteboot.sys [2009-7-22 130280]
S0 inwnsf;inwnsf; [x]
S2 CIDLinkAdvisorService;CIDLinkAdvisorService;"c:\program files\callingid\callingidlinkadvisor2.0\linkadvisor\cidlinkadvisorservice.exe" --> c:\program files\callingid\callingidlinkadvisor2.0\linkadvisor\CIDLinkAdvisorService.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S2 UmxAgent;HIPS Event Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxAgent.exe [2009-6-25 875000]
S2 UmxPol;HIPS Policy Manager;c:\program files\ca\sharedcomponents\hipsengine\UmxPol.exe [2009-6-25 207352]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S3 PPCtlPriv;PPCtlPriv;c:\program files\ca\ca internet security suite\ca anti-spyware\PPCtlPriv.exe [2009-7-22 222544]
S3 Radialpoint Security Services;Verizon Internet Security Suite;"c:\program files\verizon\verizon internet security suite\rpssecurityaware.exe" --> c:\program files\verizon\verizon internet security suite\RpsSecurityAware.exe [?]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
S4 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-5-22 1251720]
S4 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
.
=============== Created Last 30 ================
.
2012-03-06 21:49:16 880640 ----a-w- c:\documents and settings\all users\application data\isecurity.exe
2012-03-05 17:48:51 147456 --sha-r- c:\windows\system32\msdtcprfv.dll
.
==================== Find3M ====================
.
.
============= FINISH: 15:39:21.73 ===============

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:17 AM

Posted 09 March 2012 - 03:09 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:17 AM

Posted 12 March 2012 - 01:47 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:17 AM

Posted 14 March 2012 - 11:24 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users