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Returning Malware Hiding Files and Making Windows go Black


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16 replies to this topic

#1 evanneedshelp

evanneedshelp

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Posted 06 March 2012 - 03:42 PM

I have gotten some form of malware that I find using SAS. Log says this:

Trojan.Agent/Gen-IEFake
C:\USERS\DANI\APPDATA\LOCAL\TEMP\6QRWDA1I.TMP\IEXPLORE.EXE

Things seem to go back to running normally for a bit but then files start disappearing (becoming hidden) from the start menu and c folder. Eventually things start freezing up and after a restart the screen will just remain after entering the login pw. Any help in getting rid of this bug would be greatly appreciated.

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#2 boopme

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Posted 06 March 2012 - 03:53 PM

Hello,lets do these and see if we can stop it.

This infection family will also hide all the files on your computer from being seen. To make your files visible again, please download the following program to your desktop:

Unhide.exe

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

Run RKill....


Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):
Post the scan log.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
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#3 evanneedshelp

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Posted 06 March 2012 - 07:00 PM

Here is the latest SAS scan log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/06/2012 at 06:40 PM

Application Version : 5.0.1144

Core Rules Database Version : 8307
Trace Rules Database Version: 6119

Scan type : Complete Scan
Total Scan Time : 01:35:27

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC On - Limited User

Memory items scanned : 682
Memory threats detected : 0
Registry items scanned : 67858
Registry threats detected : 0
File items scanned : 63831
File threats detected : 0

This is the scan I did just before posting my question. The one that says it caught the "fake".


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/06/2012 at 12:16 PM

Application Version : 5.0.1144

Core Rules Database Version : 8306
Trace Rules Database Version: 6118

Scan type : Complete Scan
Total Scan Time : 00:43:07

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 434
Memory threats detected : 0
Registry items scanned : 67997
Registry threats detected : 154
File items scanned : 63748
File threats detected : 6

Adware.HotBar/ShopperReports (Low Risk)
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}\InprocServer32
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}\InprocServer32#ThreadingModel
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}\ProgID
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}\TypeLib
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}\VersionIndependentProgID
(x86) HKLM\Software\Classes\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}
(x86) HKCR\CLSID\{100EB1FD-D03E-47FD-81F3-EE91287F9465}
(x86) HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{100EB1FD-D03E-47FD-81F3-EE91287F9465}
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{100EB1FD-D03E-47FD-81F3-EE91287F9465}

Adware.Zango/ShoppingReport
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\Implemented Categories
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\Implemented Categories\{00021493-0000-0000-C000-000000000046}
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\InprocServer32
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\InprocServer32#ThreadingModel
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\ProgID
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\TypeLib
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}\VersionIndependentProgID
(x86) HKCR\ShoppingReport.HbAx
(x86) HKCR\ShoppingReport.HbAx\CLSID
(x86) HKCR\ShoppingReport.HbAx\CurVer
(x86) HKCR\ShoppingReport.HbAx.1
(x86) HKCR\ShoppingReport.HbAx.1\CLSID
(x86) HKCR\ShoppingReport.HbInfoBand
(x86) HKCR\ShoppingReport.HbInfoBand\CLSID
(x86) HKCR\ShoppingReport.HbInfoBand\CurVer
(x86) HKCR\ShoppingReport.HbInfoBand.1
(x86) HKCR\ShoppingReport.HbInfoBand.1\CLSID
(x86) HKCR\ShoppingReport.IEButton
(x86) HKCR\ShoppingReport.IEButton\CLSID
(x86) HKCR\ShoppingReport.IEButton\CurVer
(x86) HKCR\ShoppingReport.IEButton.1
(x86) HKCR\ShoppingReport.IEButton.1\CLSID
(x86) HKCR\ShoppingReport.IEButtonA
(x86) HKCR\ShoppingReport.IEButtonA\CLSID
(x86) HKCR\ShoppingReport.IEButtonA\CurVer
(x86) HKCR\ShoppingReport.IEButtonA.1
(x86) HKCR\ShoppingReport.IEButtonA.1\CLSID
(x86) HKCR\ShoppingReport.RprtCtrl
(x86) HKCR\ShoppingReport.RprtCtrl\CLSID
(x86) HKCR\ShoppingReport.RprtCtrl\CurVer
(x86) HKCR\ShoppingReport.RprtCtrl.1
(x86) HKCR\ShoppingReport.RprtCtrl.1\CLSID
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\Control
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\Implemented Categories
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\InprocServer32
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\InprocServer32#ThreadingModel
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\ProgID
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\Programmable
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\ToolboxBitmap32
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\TypeLib
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\Version
(x86) HKCR\CLSID\{20EA9658-6BC3-4599-A87D-6371FE9295FC}\VersionIndependentProgID
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}\InprocServer32
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}\InprocServer32#ThreadingModel
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}\ProgID
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}\Programmable
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}\TypeLib
(x86) HKCR\CLSID\{A16AD1E9-F69A-45AF-9462-B1C286708842}\VersionIndependentProgID
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}\InprocServer32
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}\InprocServer32#ThreadingModel
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}\ProgID
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}\Programmable
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}\TypeLib
(x86) HKCR\CLSID\{C9CCBB35-D123-4A31-AFFC-9B2933132116}\VersionIndependentProgID
(x86) HKCR\TypeLib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2}
(x86) HKCR\TypeLib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2}\1.0
(x86) HKCR\TypeLib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2}\1.0\0
(x86) HKCR\TypeLib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2}\1.0\0\win32
(x86) HKCR\TypeLib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2}\1.0\FLAGS
(x86) HKCR\TypeLib\{CDCA70D8-C6A6-49EE-9BED-7429D6C477A2}\1.0\HELPDIR
(x86) HKCR\TypeLib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF}
(x86) HKCR\TypeLib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF}\1.0
(x86) HKCR\TypeLib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF}\1.0\0
(x86) HKCR\TypeLib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF}\1.0\0\win32
(x86) HKCR\TypeLib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF}\1.0\FLAGS
(x86) HKCR\TypeLib\{D136987F-E1C4-4CCC-A220-893DF03EC5DF}\1.0\HELPDIR
(x86) HKCR\TypeLib\{E343EDFC-1E6C-4CB5-AA29-E9C922641C80}
(x86) HKCR\TypeLib\{E343EDFC-1E6C-4CB5-AA29-E9C922641C80}\1.0
(x86) HKCR\TypeLib\{E343EDFC-1E6C-4CB5-AA29-E9C922641C80}\1.0\0
(x86) HKCR\TypeLib\{E343EDFC-1E6C-4CB5-AA29-E9C922641C80}\1.0\0\win32
(x86) HKCR\TypeLib\{E343EDFC-1E6C-4CB5-AA29-E9C922641C80}\1.0\FLAGS
(x86) HKCR\TypeLib\{E343EDFC-1E6C-4CB5-AA29-E9C922641C80}\1.0\HELPDIR
(x86) HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB}
(x86) HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB}\ProxyStubClsid32
(x86) HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB}\TypeLib
(x86) HKCR\Interface\{8AD9AD05-36BE-4E40-BA62-5422EB0D02FB}\TypeLib#Version
(x86) HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}
(x86) HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\ProxyStubClsid32
(x86) HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\TypeLib
(x86) HKCR\Interface\{AEBF09E2-0C15-43C8-99BF-928C645D98A0}\TypeLib#Version
(x86) HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}
(x86) HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\ProxyStubClsid32
(x86) HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\TypeLib
(x86) HKCR\Interface\{D8560AC2-21B5-4C1A-BDD4-BD12BC83B082}\TypeLib#Version
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\ShoppingReport
(x86) HKLM\Software\ShoppingReport
(x86) HKLM\Software\ShoppingReport#affid
(x86) HKLM\Software\ShoppingReport#Version
(x86) HKLM\Software\ShoppingReport#ProductName
(x86) HKLM\Software\ShoppingReport#requestor
(x86) HKLM\Software\ShoppingReport#SG_Not_Set
(x86) HKLM\Software\ShoppingReport#ie_user_agent
(x86) HKLM\Software\ShoppingReport#usr_RCT
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport#DisplayIcon
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport#DisplayName
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport#UninstallString
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport#DisplayVersion
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport#URLInfoAbout
(x86) HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShoppingReport#Publisher
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Internet Explorer\Explorer Bars\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}#Default Visible
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}#ButtonText
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}#HotIcon
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}#Icon
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}#CLSID
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B2}#ClsidExtension
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}#Default Visible
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}#ButtonText
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}#HotIcon
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}#Icon
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}#CLSID
(x86) HKLM\Software\Microsoft\Internet Explorer\Extensions\{C5428486-50A0-4a02-9D20-520B59A9F9B3}#ClsidExtension
C:\Program Files (x86)\ShoppingReport\Bin\2.6.85\ShoppingReport.dll
C:\Program Files (x86)\ShoppingReport\Bin\2.6.85
C:\Program Files (x86)\ShoppingReport\Bin
C:\Program Files (x86)\ShoppingReport
(x86) HKLM\Software\Classes\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}
(x86) HKCR\CLSID\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B2}
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B3}
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE}

Adware.Zugo
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}\InprocServer32
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}\InprocServer32#ThreadingModel
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}\ProgID
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}\Programmable
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}\TypeLib
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}\VersionIndependentProgID
(x86) HKLM\Software\Classes\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}
(x86) HKCR\CLSID\{9D425283-D487-4337-BAB6-AB8354A81457}
(x86) HKCR\SearchToolbarLib.CSearchToolbarImpl.1
(x86) HKCR\SearchToolbarLib.CSearchToolbarImpl.1\CLSID
(x86) HKCR\SearchToolbarLib.CSearchToolbarImpl
(x86) HKCR\SearchToolbarLib.CSearchToolbarImpl\CLSID
(x86) HKCR\SearchToolbarLib.CSearchToolbarImpl\CurVer
(x86) HKCR\TypeLib\{E43AD97A-5248-46A7-BB03-35574058224C}
C:\PROGRAM FILES (X86)\SEARCH TOOLBAR\SEARCHTOOLBAR.DLL
(x86) HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9D425283-D487-4337-BAB6-AB8354A81457}
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D425283-D487-4337-BAB6-AB8354A81457}
(x86) HKLM\Software\Microsoft\Internet Explorer\Toolbar#{9D425283-D487-4337-BAB6-AB8354A81457}
(x86) HKU\S-1-5-21-114874529-1217425735-3575471000-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser#{9D425283-D487-4337-BAB6-AB8354A81457}

Trojan.Agent/Gen-IEFake
C:\USERS\DANI\APPDATA\LOCAL\TEMP\6QRWDA1I.TMP\IEXPLORE.EXE

#4 evanneedshelp

evanneedshelp
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Posted 06 March 2012 - 07:27 PM

Here is the Malwarebytes report:


alwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.06.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Dani :: DANI-PC [administrator]

3/6/2012 7:06:19 PM
mbam-log-2012-03-06 (19-06-19).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 195666
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 4
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C5428486-50A0-4A02-9D20-520B59A9F9B2} (Adware.ShopperReports) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{C5428486-50A0-4A02-9D20-520B59A9F9B3} (Adware.ShopperReports) -> Quarantined and deleted successfully.

Registry Values Detected: 2
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Srucevix (Trojan.Agent.U) -> Data: rundll32.exe "C:\Users\Dani\AppData\Local\msirdnwi.dll",Startup -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Ltacoziqowukaz (Trojan.Agent.U) -> Data: rundll32.exe "C:\Users\Dani\AppData\Local\azaxuguje.dll",Startup -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#5 boopme

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Posted 06 March 2012 - 07:59 PM

OK,good removal. How is it runnning now?


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 evanneedshelp

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Posted 06 March 2012 - 09:51 PM

Here is the result from the ESET Scan:


C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application cleaned by deleting - quarantined

#7 boopme

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Posted 06 March 2012 - 10:13 PM

Good any issues still?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 evanneedshelp

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Posted 06 March 2012 - 10:17 PM

Not that I can tell. It seems to be running smooth at this point. Thanks! Anything else you recommend doing?

#9 boopme

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Posted 06 March 2012 - 10:24 PM

Good lets check a few things and we'll mop up.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 evanneedshelp

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Posted 06 March 2012 - 10:37 PM

MiniToolBox Results:


MiniToolBox by Farbar Version: 18-01-2012
Ran by Dani (administrator) on 06-03-2012 at 22:34:06
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dani-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-EE-64-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8053:6a8c:f04c:1d47%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 06, 2012 7:30:54 PM
Lease Expires . . . . . . . . . . : Wednesday, March 07, 2012 7:30:55 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 225450500
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-1A-9D-57-B8-AC-6F-52-E1-B6
DNS Servers . . . . . . . . . . . : 192.168.1.1
71.242.0.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : B8-AC-6F-52-E1-B6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14f1:212:52ba:4efb(Preferred)
Link-local IPv6 Address . . . . . : fe80::14f1:212:52ba:4efb%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{76955D15-DC72-4D8F-9E1E-129D20C24D91}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com
Addresses: 72.14.204.113
72.14.204.102
72.14.204.138
72.14.204.101
72.14.204.100


Pinging google.com [72.14.204.102] with 32 bytes of data:
Reply from 72.14.204.102: bytes=32 time=125ms TTL=250
Request timed out.

Ping statistics for 72.14.204.102:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 125ms, Maximum = 125ms, Average = 125ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70
98.139.127.62
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=271ms TTL=50
Reply from 98.139.183.24: bytes=32 time=135ms TTL=50

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 135ms, Maximum = 271ms, Average = 203ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 5ms, Average = 3ms
===========================================================================
Interface List
11...70 1a 04 ee 64 1e ......Dell Wireless 1397 WLAN Mini-Card
10...b8 ac 6f 52 e1 b6 ......Broadcom NetLink ™ Gigabit Ethernet
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.9 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.9 281
192.168.1.9 255.255.255.255 On-link 192.168.1.9 281
192.168.1.255 255.255.255.255 On-link 192.168.1.9 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.9 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.9 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 58 ::/0 On-link
1 306 ::1/128 On-link
15 58 2001::/32 On-link
15 306 2001:0:4137:9e76:14f1:212:52ba:4efb/128
On-link
11 281 fe80::/64 On-link
15 306 fe80::/64 On-link
15 306 fe80::14f1:212:52ba:4efb/128
On-link
11 281 fe80::8053:6a8c:f04c:1d47/128
On-link
1 306 ff00::/8 On-link
15 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/06/2012 08:18:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/06/2012 08:18:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/06/2012 08:18:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/06/2012 08:18:19 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/06/2012 08:18:15 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/06/2012 07:57:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"1".Error in manifest or policy file "WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"2" on line WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1".
Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1".
Please use sxstrace.exe for detailed diagnosis.

Error: (03/06/2012 07:53:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (03/06/2012 05:03:52 PM) (Source: McLogEvent) (User: SYSTEM)SYSTEM
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 3

Error: (03/06/2012 05:00:18 PM) (Source: McLogEvent) (User: SYSTEM)SYSTEM
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 3

Error: (02/28/2012 08:42:27 PM) (Source: McLogEvent) (User: SYSTEM)SYSTEM
Description: MCSCAN32 Engine Initialisation failed.
Engine returned error : 3


System errors:
=============
Error: (03/06/2012 07:32:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (03/06/2012 07:31:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (03/06/2012 07:31:22 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter

Error: (03/06/2012 07:30:59 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%2

Error: (03/06/2012 05:01:02 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (03/06/2012 05:00:34 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter

Error: (03/06/2012 05:00:32 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (03/06/2012 04:59:54 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%2

Error: (03/06/2012 04:58:08 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}

Error: (03/06/2012 04:14:28 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.63)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Premiere Elements 8.0 (Version: 8.0)
Adobe Premiere Elements 8.0 (Version: 8.0.1)
Adobe Reader 9.5.0 (Version: 9.5.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Advanced Audio FX Engine (Version: 1.12.05)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.13.1.0)
Banctec Service Agreement (Version: 2.0.0)
Bing Bar (Version: 7.0.850.0)
Bonjour (Version: 3.0.0.10)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cozi (Version: 1.0.4323.24051)
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 1.2.0009)
Dell Dock (Version: 2.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 3.1.5907.23)
Dell Touchpad (Version: 13.2.2.2)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
DirectXInstallService (Version: 9.0.2)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
ESET Online Scanner v3
GoToAssist 8.0.0.514
InstallIQ Updater (Version: 1.4.3.0)
Intel® Graphics Media Accelerator Driver
iTunes (Version: 10.5.2.11)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 17 (64-bit) (Version: 6.0.170)
Java™ 6 Update 30 (Version: 6.0.300)
Junk Mail filter update (Version: 14.0.8089.726)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
LoJack Factory Installer (Version: 1.0.0)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
McAfee Security Scan Plus (Version: 2.1.121.2)
McAfee SecurityCenter (Version: 11.0.654)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Security Scan (Version: 3.0.0.103)
PowerDVD DX (Version: 8.3.5424)
Quickset64 (Version: 9.6.6)
QuickTime (Version: 7.71.80.42)
Registry Mechanic 10.0 (Version: 10.0)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Burn (Version: 1.0.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.105)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Safari (Version: 5.34.52.7)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.155)
SmartSound Quicktracks for Premiere Elements 8.0 (Version: 3.11.3090)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
SoulSeek Client 156c
SUPERAntiSpyware (Version: 5.0.1144)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VD64Inst (Version: 1.00.0000)
Verizon Download Manager (Version: 1.0.0)
Verizon Servicepoint 3.7.44 (Version: 3.7.44)
Vz In Home Agent (Version: 7.07.02)
WildTangent Games (Version: 1.0.0.71)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Mail (Version: 14.0.8089.0726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Movie Maker (Version: 14.0.8091.0730)
Windows Live Photo Gallery (Version: 14.0.8081.709)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8089.0726)
Yahoo! Software Update
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 4028.86 MB
Available physical RAM: 2263.93 MB
Total Pagefile: 8055.91 MB
Available Pagefile: 5560.48 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.25 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:391.75 GB) NTFS

========================= Users: ========================================

User accounts for \\DANI-PC

Administrator Dani Guest


**** End of log ****

#11 boopme

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Posted 06 March 2012 - 10:57 PM

Hello again, lets remove some old and dangerous items.
Click the Start menu, and then click All Programs (or Program Files) to see a list of programs installed on your computer.

Adobe Reader 9.5.0 (Version: 9.5.0)
Bing Bar (Version: 7.0.850.0)
Registry Mechanic 10.0 (Version: 10.0)
Skype Toolbars (Version: 1.0.4051)
Yahoo! Toolbar

reboot


Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u3-windows-i586.exe (or jre-7u3-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.



Similarly Update to Adobe Reader X (10.1.0)
Note UN check the box so you do not install the toolbar,unless you really want it..

Free! Google Toolbar search Google from any web page, block pop-ups

Yes, install Google Toolbar - optional

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 evanneedshelp

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Posted 06 March 2012 - 11:35 PM

Ok, got rid of that list and old Java files, installed newest Java, and newest Adobe.

#13 evanneedshelp

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Posted 06 March 2012 - 11:50 PM

Anything else you recommend?

#14 boopme

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Posted 07 March 2012 - 11:13 AM

You may want to ask in WIN7 about these errors. I think they belong to a conflict.

Error: (03/06/2012 08:18:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 evanneedshelp

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Posted 07 March 2012 - 01:31 PM

How do I go about doing that?




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