Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected by searchnu.com/406


  • This topic is locked This topic is locked
8 replies to this topic

#1 kevb8ll

kevb8ll

  • Members
  • 171 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:07 PM

Posted 06 March 2012 - 05:07 AM

I've inherited my late Father in Law's PC and I've had a good clean up - however I appear to have a google re-direct malware programme installed searchnu.com/406.

The machine is windows 7. It is running Norton, (my Father in Law's preference!)

Anyway I can't find where the offending install is, can someone help me get rid of it please.

Thanks

Kev
I don't do silly signature things - not since my Karma ran over my Dogma!

BC AdBot (Login to Remove)

 


#2 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
  • 4,792 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Orlando, Florida
  • Local time:03:07 PM

Posted 06 March 2012 - 11:54 AM

Hi,

After performing these scans, enter the results in your next post and also update me on the status of the PC.

Note: You may have to perform some or all of the following in Safe Mode With Networking, depending on if you have internet access while in the normal Windows environment.

================================================================================

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

================================================================================

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

================================================================================

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

================================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 kevb8ll

kevb8ll
  • Topic Starter

  • Members
  • 171 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:07 PM

Posted 06 March 2012 - 02:18 PM

Results of screen317's Security Check version 0.99.31
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton AntiVirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Java version out of date!
Adobe Reader X (10.1.1)
Mozilla Firefox (10.0.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Symantec Norton Online Backup NOBuAgent.exe
``````````End of Log````````````

-------------------------------

MiniToolBox by Farbar Version: 18-01-2012
Ran by Kevin Ball (administrator) on 06-03-2012 at 17:02:48
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : NewTerran-July
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 78-AC-C0-AF-25-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8922:8e94:91a8:7f3a%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 06 March 2012 09:02:56
Lease Expires . . . . . . . . . . : 07 March 2012 09:02:56
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 265586020
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-6F-06-F6-D4-85-64-95-73-84
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 173.194.41.72
173.194.41.73
173.194.41.64
173.194.41.66
173.194.41.78
173.194.41.67
173.194.41.65
173.194.41.70
173.194.41.71
173.194.41.69
173.194.41.68


Pinging google.com [173.194.41.105] with 32 bytes of data:
Reply from 173.194.41.105: bytes=32 time=41ms TTL=54
Reply from 173.194.41.105: bytes=32 time=39ms TTL=54

Ping statistics for 173.194.41.105:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 41ms, Average = 40ms
Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.139.127.62
209.191.122.70
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=520ms TTL=46
Reply from 98.139.183.24: bytes=32 time=518ms TTL=46

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 518ms, Maximum = 520ms, Average = 519ms
Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...78 ac c0 af 25 b3 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
10...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.11 276
192.168.0.11 255.255.255.255 On-link 192.168.0.11 276
192.168.0.255 255.255.255.255 On-link 192.168.0.11 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.11 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.11 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 276 fe80::/64 On-link
11 276 fe80::8922:8e94:91a8:7f3a/128
On-link
1 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/06/2012 09:03:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x524
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3

Error: (03/05/2012 07:47:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x420
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3

Error: (03/05/2012 00:11:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x7f8
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3

Error: (03/04/2012 00:21:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x500
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3

Error: (03/04/2012 00:17:22 AM) (Source: ESENT) (User: )
Description: WinMail (2508) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (03/04/2012 00:17:18 AM) (Source: ESENT) (User: )
Description: WinMail (4900) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Error: (03/04/2012 00:13:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x950
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3

Error: (03/04/2012 00:06:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x3fc
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3

Error: (03/03/2012 02:00:08 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (03/03/2012 09:22:15 AM) (Source: Application Error) (User: )
Description: Faulting application name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Faulting module name: HPAuto.exe, version: 1.0.12494.3472, time stamp: 0x4c5b77b7
Exception code: 0xc0000005
Fault offset: 0x0000000000007bd2
Faulting process id: 0x51c
Faulting application start time: 0xHPAuto.exe0
Faulting application path: HPAuto.exe1
Faulting module path: HPAuto.exe2
Report Id: HPAuto.exe3


System errors:
=============
Error: (03/06/2012 09:03:04 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/05/2012 07:47:30 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/05/2012 00:11:43 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/04/2012 09:59:36 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer POPPY-HP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{1F7DF897-FDA2-4E63-9E59-B77D07C7ABE7}.
The master browser is stopping or an election is being forced.

Error: (03/04/2012 00:21:50 PM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/04/2012 00:13:35 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/04/2012 00:06:13 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/03/2012 09:22:15 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/02/2012 08:24:04 AM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).

Error: (03/01/2012 08:16:21 PM) (Source: Service Control Manager) (User: )
Description: The HP Auto service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
4Free Video Converter
Adobe AIR (Version: 3.1.0.4880)
Adobe Bridge 1.0 (Version: 001.000.000)
Adobe Common File Installer (Version: 1.00.002)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.26)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Help Center 2.0 (Version: 2.0.0)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Premiere Elements 2.0 (Version: 2.0.0)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 2.1.6)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.3.14 (Unicode)
BBC iPlayer Desktop (Version: 3.2.14)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.95)
Build-a-Lot - The Elizabethan Era (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
Canon MP800
Chessmaster 9000
Chuzzle Deluxe (Version: 2.2.0.95)
CyberLink DVD Suite Deluxe (Version: 7.0.3210)
D3DX10 (Version: 15.4.2368.0902)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Documents To Go 3.00
DVD Menu Pack for HP MediaSmart Video (Version: 4.2.4412)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
FFmpeg v0.6.2 for Audacity
FileZilla Client 3.5.3 (Version: 3.5.3)
Glucofacts (Version: 1.05.01)
Google Chrome (Version: 17.0.963.56)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.99)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP Auto (Version: 1.0.12494.3472)
HP Client Services (Version: 1.0.12656.3472)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Game Console
HP Games (Version: 1.0.1.5)
HP MediaSmart DVD (Version: 4.2.4725)
HP MediaSmart Music (Version: 4.2.4517)
HP MediaSmart Photo (Version: 4.2.4513)
HP MediaSmart SmartMenu (Version: 3.1.2.4)
HP MediaSmart Video (Version: 4.2.4522)
HP Odometer (Version: 2.10.0000)
HP Setup (Version: 8.4.4400.3525)
HP Setup Manager (Version: 1.0.12844.3519)
HP Support Assistant (Version: 6.1.12.1)
HP Support Information (Version: 10.1.1000)
HP Update (Version: 5.002.003.003)
HP Vision Hardware Diagnostics (Version: 2.1.6.0)
Insaniquarium Deluxe (Version: 2.2.0.95)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2119)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (64-bit) (Version: 6.0.290)
Java™ 6 Update 29 (Version: 6.0.290)
Jewel Quest II (Version: 2.2.0.95)
Jewel Quest Solitaire (Version: 2.2.0.95)
John Deere Drive Green (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Kobo (Version: 1.6)
LabelPrint (Version: 2.5.3130)
LightScribe System Software (Version: 1.18.20.1)
Macromedia Dreamweaver 8 (Version: 8.0.0.2734)
Macromedia Extension Manager (Version: 1.7.240)
Macromedia Fireworks 8 (Version: 8.0.0.777)
Macromedia Flash 8 (Version: 8.00.0000)
Macromedia Flash 8 Video Encoder (Version: 1.00.0000)
Macromedia Flash Player 8 (Version: 8.0.22.0)
Macromedia Flash Player 8 Plugin (Version: 8.0.22.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office FrontPage 2003 (Version: 11.0.8173.0)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.2.4412)
Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)
MSM32Installer (Version: 1.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MusicStation (Version: 1.0.1.5)
Norton AntiVirus (Version: 18.7.0.13)
Norton Online Backup (Version: 2.1.17869)
Norton Safe Web Lite (Version: 1.2.0.6)
Norton Utilities (Version: 14.5)
OpenOffice.org 3.3 (Version: 3.3.9567)
Palm Desktop
PDF Complete Special Edition (Version: 4.0.9)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.7717)
PictureMover (Version: 3.5.0.33)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.95)
Power2Go (Version: 6.1.4329)
PowerDirector (Version: 8.0.3129)
PressReader (Version: 5.10.1102.0)
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Recovery Manager (Version: 5.5.3219)
Slingo Deluxe (Version: 2.2.0.95)
SONAR 6 Power Studio (Version: 15.0)
TweetDeck (Version: 0.38.2)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Usenet.nl
Virtual Villagers - The Secret City (Version: 2.2.0.95)
VLC media player 1.1.5 (Version: 1.1.5)
Wedding Dash (Version: 2.2.0.95)
Windows iLivid Toolbar (Version: 3.0.0.107554)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zinio Reader 4 (Version: 4.0.3184)
Zuma Deluxe (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 4061.24 MB
Available physical RAM: 2314.31 MB
Total Pagefile: 8120.68 MB
Available Pagefile: 5548.08 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.14 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:453.07 GB) (Free:346.89 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:12.59 GB) (Free:1.55 GB) NTFS
4 Drive f: (New Volume) (Fixed) (Total:465.76 GB) (Free:302.96 GB) NTFS

========================= Users: ========================================

User accounts for \\NEWTERRAN-JULY

Administrator Della Guest
Kevin Ball negray


**** End of log ****

-----------------------------

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/06/2012 at 06:27 PM

Application Version : 5.0.1144

Core Rules Database Version : 8306
Trace Rules Database Version: 6118

Scan type : Complete Scan
Total Scan Time : 01:13:44

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 381
Memory threats detected : 0
Registry items scanned : 65416
Registry threats detected : 0
File items scanned : 361989
File threats detected : 173

Adware.Tracking Cookie
C:\USERS\KEVIN BALL\AppData\Roaming\Microsoft\Windows\Cookies\Low\I9QM8DXD.txt [ Cookie:kevin ball@microsoftsto.112.2o7.net/ ]
.serving-sys.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.doubleclick.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.specificclick.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adviva.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.kontera.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.collective-media.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ads.saymedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
wstat.wibiya.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.legolas-media.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.legolas-media.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.apmebf.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mediaplex.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.apmebf.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.atdmt.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ru4.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adserver.adtechus.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.lucidmedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adbrite.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.solocpm.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ru4.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.imrworldwide.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.imrworldwide.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.trinitymirror.112.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.questionmarket.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.questionmarket.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adtech.de [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.premiumtv.122.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.adform.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.microsoftsto.112.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.creditcardscom.112.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
www.googleadservices.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mediaplex.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.liveperson.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.liveperson.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mediaplex.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.liveperson.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.yadro.ru [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mm.chitika.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.getclicky.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.static.getclicky.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.amazon-adsystem.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
in.getclicky.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.amazon-adsystem.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
tracking.hostgator.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.weboramapublishertrackinguk.solution.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.weboramapublishertrackinguk.solution.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.smartadserver.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ads.saymedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zedo.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zedo.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zedo.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zedo.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zedo.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.zedo.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
community.discountasp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
community.discountasp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.discountasp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.discountasp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.discountasp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.baa.solution.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.baa.solution.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.baa.solution.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.baa.solution.weborama.fr [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.virginmedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.122.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adfarm1.adition.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adfarm1.adition.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad2.adfarm1.adition.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adfarm1.adition.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.statcounter.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.xiti.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.legolas-media.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.legolas-media.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.legolas-media.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.revsci.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tacoda.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tacoda.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tacoda.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tacoda.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tacoda.at.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tacoda.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ar.atwola.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.advertising.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
server.iad.liveperson.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.liveperson.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.2o7.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.media6degrees.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.casalemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.mediaplex.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
track.adform.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adform.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
server.adformdsp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adformdsp.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.adform.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.tribalfusion.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
dc.tremormedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
statse.webtrendslive.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.doubleclick.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.ad-emea.doubleclick.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.bs.serving-sys.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ad.yieldmanager.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.fastclick.net [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.youtube.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.serving-sys.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.google.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
accounts.youtube.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.accounts.google.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.accounts.google.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.accounts.google.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
.invitemedia.com [ C:\USERS\KEVIN BALL\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\COOKIES ]
ec.atdmt.com [ C:\USERS\KEVIN BALL\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PTVZ44KU ]
secure-uk.imrworldwide.com [ C:\USERS\KEVIN BALL\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\PTVZ44KU ]
www.googleadservices.com [ C:\USERS\KEVIN BALL\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\UBJ2HAAT.DEFAULT\COOKIES.SQLITE ]

PUP.MyWebSearch/FunWebProducts
C:\Program Files\FunWebProducts

-------------------------------

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.06.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Kevin Ball :: NEWTERRAN-JULY [administrator]

06/03/2012 18:35:46
mbam-log-2012-03-06 (18-35-46).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 206899
Time elapsed: 4 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\negray\Local Settings\Temporary Internet Files\Content.IE5\YHWRKL47\oi_IVideoWare_DVD_Ripper_Ultimate_8[1].exe (PUP.Adware.K.OpenInstall) -> Quarantined and deleted successfully.
C:\Users\negray\Local Settings\Temporary Internet Files\Content.IE5\YHWRKL47\oi_IVideoWare_Video_Converter_Ultimate_8[1].exe (PUP.Adware.K.OpenInstall) -> Quarantined and deleted successfully.

(end)


---------------------------

Gmer didn't find anything.
I don't do silly signature things - not since my Karma ran over my Dogma!

#4 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
  • 4,792 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Orlando, Florida
  • Local time:03:07 PM

Posted 06 March 2012 - 04:03 PM

How is the computer behaving now?

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#5 kevb8ll

kevb8ll
  • Topic Starter

  • Members
  • 171 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:07 PM

Posted 06 March 2012 - 06:06 PM

Internet Explorer and FF still coming up with the re-direct. :-(
I don't do silly signature things - not since my Karma ran over my Dogma!

#6 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
  • 4,792 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Orlando, Florida
  • Local time:03:07 PM

Posted 06 March 2012 - 07:08 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#7 kevb8ll

kevb8ll
  • Topic Starter

  • Members
  • 171 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:08:07 PM

Posted 07 March 2012 - 01:08 PM

Thank you for your help so far Shooter. I will continue with this as you suggest.
I don't do silly signature things - not since my Karma ran over my Dogma!

#8 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
  • 4,792 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Orlando, Florida
  • Local time:03:07 PM

Posted 07 March 2012 - 05:18 PM

Good luck. :thumbup2:

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#9 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,577 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:07 AM

Posted 07 March 2012 - 05:19 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic445408.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users