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trojan.zero.access.b removal for 64 bit VISTA SP2


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3 replies to this topic

#1 ChiSquared

ChiSquared

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  • Local time:07:40 PM

Posted 05 March 2012 - 10:48 PM

Norton is unable to remove, and recommends manual removal via this site. Any help from the the great Oz is appreciated.

This is a follow on from previous post but now I've included relevant reports.

For previous post, see http://www.bleepingcomputer.com/forums/topic445078.html/page__pid__2620712#entry2620712

Since then I've generated a DDS file and generated the attached report.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Anne Samson at 19:29:46 on 2012-03-05
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.1873 [GMT -8:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\D-Link\SharePort Utility\Spnuhelper.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Uniblue\RegistryBooster\rbmonitor.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Hp\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
mRun: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun: [hpqSRMon]
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Health Check Scheduler] "c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
LSP: C:\Windows\system32\wpclsp.dll
Trusted Zone: directv.com\www
Trusted Zone: themlsonline.com\sea
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20614.www2.hp.com/ediags/gmd/Install/Cab/hpdetect118.cab
DPF: {74F4F118-91E6-4AFC-B8D2-04066781F239} - hxxps://webdeposit.ensenta.com/eztwainx.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab
DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{A98C41CA-B8A9-44AA-B616-6D0B74331812} : DhcpNameServer = 192.168.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\coIEPlg.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [QPService] "C:\Program Files (x86)\HP\QuickPlay\QPService.exe"
mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun-x64: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
mRun-x64: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun-x64: [hpqSRMon]
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [HP Health Check Scheduler] "c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Anne Samson\AppData\Roaming\Mozilla\Firefox\Profiles\k4rx7uhl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SMR210;Symantec SMR Utility Service 2.1.0;C:\Windows\system32\drivers\SMR210.SYS --> C:\Windows\system32\drivers\SMR210.SYS [?]
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20120215.001\BHDrvx64.sys [2012-2-15 1157240]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys --> C:\Windows\system32\drivers\N360x64\0404000.00C\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20120303.003\IDSviA64.sys [2012-3-2 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0404000.00C\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS --> C:\Windows\system32\Drivers\N360x64\0404000.00C\SYMTDIV.SYS [?]
R2 D-Link SharePort Helper;D-Link SharePort Helper;C:\Program Files\D-Link\SharePort Utility\Spnuhelper.exe [2010-5-31 49152]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 FreeAgentGoNext Service;Seagate Service;C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-5-1 181544]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\4.4.0.12\ccsvchst.exe [2011-10-31 126400]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2008-11-9 365952]
R3 CAXHWAZL;CAXHWAZL;C:\Windows\system32\DRIVERS\CAXHWAZL.sys --> C:\Windows\system32\DRIVERS\CAXHWAZL.sys [?]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-11-9 227896]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-13 138360]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 sxuptp;SXUPTP Driver;C:\Windows\system32\DRIVERS\sxuptp.sys --> C:\Windows\system32\DRIVERS\sxuptp.sys [?]
R3 WSDPrintDevice;WSD Print Support via UMB;C:\Windows\system32\DRIVERS\WSDPrint.sys --> C:\Windows\system32\DRIVERS\WSDPrint.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Norton Internet Security;Norton Internet Security; [x]
S3 FlyUsb;FLY Fusion;C:\Windows\system32\DRIVERS\FlyUsb.sys --> C:\Windows\system32\DRIVERS\FlyUsb.sys [?]
S3 Leapfrog-USBLAN;Leapfrog-USBLAN;C:\Windows\system32\DRIVERS\btblan.sys --> C:\Windows\system32\DRIVERS\btblan.sys [?]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2010-3-18 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-03-04 21:00:10 -------- d-----w- C:\Program Files (x86)\Microsoft Windows 7 Upgrade Advisor
2012-02-29 02:00:03 -------- d-----w- C:\Windows\SysWow64\CatRoot_bak
2012-02-28 21:54:55 -------- d-----w- C:\Users\Anne Samson\AppData\Roaming\Uniblue
2012-02-28 21:54:51 -------- dc-h--w- C:\ProgramData\{83C3B2FD-37EA-4C06-A228-E9B5E32FF0B1}
2012-02-28 21:54:51 -------- d-----w- C:\Program Files (x86)\Uniblue
2012-02-28 21:54:34 -------- d-----w- C:\Users\Anne Samson\AppData\Local\PackageAware
2012-02-17 05:25:28 -------- d-----w- C:\Users\Anne Samson\AppData\Local\Apple
2012-02-16 20:44:22 680448 ----a-w- C:\Windows\SysWow64\msvcrt.dll
2012-02-16 20:44:22 621056 ----a-w- C:\Windows\System32\msvcrt.dll
2012-02-16 20:44:21 2765824 ----a-w- C:\Windows\System32\win32k.sys
2012-02-16 20:44:20 404992 ----a-w- C:\Windows\System32\drivers\afd.sys
2012-02-15 06:40:56 -------- d-----w- C:\Users\Anne Samson\AppData\Local\KSafe
2012-02-15 06:32:49 24984 ----a-w- C:\Windows\SysWow64\drivers\BC.sys
2012-02-15 06:25:03 -------- d-----w- C:\Users\Anne Samson\AppData\Roaming\kingsoft
2012-02-15 06:23:49 479744 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
2012-02-15 06:23:48 288768 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2012-02-15 06:23:47 1555968 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-15 06:23:47 1149440 ----a-w- C:\Windows\System32\FntCache.dll
2012-02-15 06:23:46 1068544 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-02-15 06:19:05 460288 ----a-w- C:\Windows\System32\msdrm.dll
2012-02-15 06:19:05 332288 ----a-w- C:\Windows\SysWow64\msdrm.dll
2012-02-15 06:19:04 526336 ----a-w- C:\Windows\SysWow64\RMActivate_isv.exe
2012-02-15 06:19:04 347136 ----a-w- C:\Windows\SysWow64\RMActivate_ssp.exe
2012-02-15 06:19:03 518144 ----a-w- C:\Windows\SysWow64\RMActivate.exe
2012-02-15 06:19:02 599552 ----a-w- C:\Windows\System32\RMActivate.exe
2012-02-15 06:19:02 409600 ----a-w- C:\Windows\System32\RMActivate_ssp.exe
2012-02-15 06:19:01 413696 ----a-w- C:\Windows\System32\RMActivate_ssp_isv.exe
2012-02-15 06:19:00 600576 ----a-w- C:\Windows\System32\RMActivate_isv.exe
2012-02-15 06:19:00 471552 ----a-w- C:\Windows\SysWow64\secproc.dll
2012-02-15 06:19:00 346624 ----a-w- C:\Windows\SysWow64\RMActivate_ssp_isv.exe
2012-02-15 06:18:59 539136 ----a-w- C:\Windows\System32\secproc.dll
2012-02-15 06:18:59 538624 ----a-w- C:\Windows\System32\secproc_isv.dll
2012-02-15 06:18:59 471552 ----a-w- C:\Windows\SysWow64\secproc_isv.dll
2012-02-15 06:18:59 160768 ----a-w- C:\Windows\System32\secproc_ssp_isv.dll
2012-02-15 06:18:59 160768 ----a-w- C:\Windows\System32\secproc_ssp.dll
2012-02-15 06:18:58 152576 ----a-w- C:\Windows\SysWow64\secproc_ssp_isv.dll
2012-02-15 06:18:58 152064 ----a-w- C:\Windows\SysWow64\secproc_ssp.dll
2012-02-15 06:11:26 -------- d-----w- C:\Users\Anne Samson\AppData\Roaming\Maxthon3
2012-02-15 06:10:04 -------- d-sh--w- C:\KRSHistory
2012-02-15 06:09:29 -------- d--h--w- C:\SafeRecycle
2012-02-15 06:09:27 -------- d-sh--w- C:\ProgramData\KRSHistory
2012-02-15 06:09:27 -------- d-----w- C:\ProgramData\Safe
2012-02-15 06:08:43 -------- d-----w- C:\ProgramData\kingsoft
2012-02-15 06:08:16 -------- d-----w- C:\Program Files (x86)\Kingsoft
2012-02-15 06:02:33 34152 ----a-w- C:\Windows\System32\drivers\GEARAspiWDM.sys
2012-02-15 04:27:44 -------- d-----w- C:\Users\Anne Samson\AppData\Roaming\SPE
.
==================== Find3M ====================
.
2012-03-04 21:18:02 74344 ----a-w- C:\Windows\System32\RtNicProp64.dll
2012-03-04 21:18:02 508520 ----a-w- C:\Windows\System32\drivers\Rtlh64.sys
2012-03-04 21:18:02 107552 ----a-w- C:\Windows\System32\RTNUninst64.dll
2012-02-28 22:07:56 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-12-31 18:36:03 96376 ----a-w- C:\Windows\System32\drivers\SMR210.SYS
2011-12-14 07:11:03 2308096 ----a-w- C:\Windows\System32\jscript9.dll
2011-12-14 07:04:30 1390080 ----a-w- C:\Windows\System32\wininet.dll
2011-12-14 07:03:38 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-12-14 06:57:28 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-12-14 03:04:54 1798656 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-12-14 02:57:18 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-12-14 02:56:58 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-12-14 02:50:04 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 19:30:29.76 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:40 PM

Posted 06 March 2012 - 12:01 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:40 PM

Posted 09 March 2012 - 02:09 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:40 PM

Posted 12 March 2012 - 12:02 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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