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Awful slow, mouse jumps


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19 replies to this topic

#1 rushguy

rushguy

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  • Local time:03:55 AM

Posted 05 March 2012 - 08:40 PM

Hi all... you guys have helped me before, and i used the BC forums here (from my laptop, downloaded to a pin drive) to fix a problem i just had with a virus/hijacker whatever you'd like to call it called 'Security Center' that was popping up and hijacking my browser telling me i had all sorts of BS on my computer.

Took me a few hours running scans and following all the steps, but i'm back now....

problem is, when my wife now uses this computer to go to her work website, the mouse moves VERY erratically, like it's batteries are dead, and jumps all over the screen....

right now it's fine....

but if i go to www.starfall.com and play some games with my kids, it locks up completely... ie: i move the mouse and have to wait 20-30 seconds for a responce, and try to close the window, etc....

Is it possible somehow for you guys to tell me what garbage i have running on my PC and how to turn it off, i feel like somehow I have a bunch of garbage that i don't need running.

I DO run selective startup mode, because of all the crap that comes on new computers from the factory these days, i've turned off a bunch of stuff i never use. If it is possible, please link me to instructions on how to post what i've got set up on my end and i'd like any advice you guys can give me.

Thanks in advance! have an awesome night! you guys rock, thanks for donating your time/effort!

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#2 Broni

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Posted 05 March 2012 - 10:04 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 rushguy

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Posted 06 March 2012 - 06:44 AM

Security Check results:
Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 15
Out of date Java installed!
Adobe Flash Player ( 10.0.42.34) Flash Player Out of Date!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Windows Defender MSASCui.exe
``````````End of Log````````````

Farbar Service Scanner Version: 01-03-2012
Ran by D Hylen (administrator) on 06-03-2012 at 06:43:46
Running from "C:\Users\D Hylen\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#4 rushguy

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Posted 06 March 2012 - 06:57 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by D Hylen (administrator) on 06-03-2012 at 06:45:45
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100/1000 Mbps Ethernet = Local Area Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DHylen-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : twcny.rr.com

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-1E-4C-CC-BF-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : twcny.rr.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet
Physical Address. . . . . . . . . : 00-22-19-25-51-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::fcf2:db27:727a:b86e%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.197(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 05, 2012 1:57:18 PM
Lease Expires . . . . . . . . . . : Wednesday, March 07, 2012 1:57:18 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 251666969
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-2C-FA-10-00-22-19-25-51-2E
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:208d:2fe6:bc0d:dad8(Preferred)
Link-local IPv6 Address . . . . . : fe80::208d:2fe6:bc0d:dad8%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{071F2D46-81AA-4A54-9928-27C66068BB07}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : twcny.rr.com
Description . . . . . . . . . . . : isatap.twcny.rr.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 72.14.204.113
72.14.204.138
72.14.204.100
72.14.204.101
72.14.204.102



Pinging google.com [72.14.204.138] with 32 bytes of data:

Reply from 72.14.204.138: bytes=32 time=34ms TTL=50

Reply from 72.14.204.138: bytes=32 time=33ms TTL=50



Ping statistics for 72.14.204.138:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 33ms, Maximum = 34ms, Average = 33ms

Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.139.127.62
98.139.183.24
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=65ms TTL=49

Reply from 209.191.122.70: bytes=32 time=68ms TTL=49



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 65ms, Maximum = 68ms, Average = 66ms

Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
13 ...00 1e 4c cc bf aa ...... Bluetooth Device (Personal Area Network)
11 ...00 22 19 25 51 2e ...... NVIDIA nForce 10/100/1000 Mbps Ethernet
1 ........................... Software Loopback Interface 1
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
14 ...00 00 00 00 00 00 00 e0 isatap.{071F2D46-81AA-4A54-9928-27C66068BB07}
15 ...00 00 00 00 00 00 00 e0 isatap.twcny.rr.com
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.197 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.197 276
192.168.0.197 255.255.255.255 On-link 192.168.0.197 276
192.168.0.255 255.255.255.255 On-link 192.168.0.197 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.197 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.197 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:4137:9e76:208d:2fe6:bc0d:dad8/128
On-link
11 276 fe80::/64 On-link
10 266 fe80::/64 On-link
10 266 fe80::208d:2fe6:bc0d:dad8/128
On-link
11 276 fe80::fcf2:db27:727a:b86e/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/06/2012 01:36:25 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {750f08d6-201b-4be1-8797-fa5c9222400e}

Error: (03/05/2012 01:57:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/05/2012 11:54:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/05/2012 09:50:56 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (03/05/2012 09:48:42 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/05/2012 09:47:56 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (03/05/2012 09:42:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/05/2012 09:18:09 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (03/05/2012 09:15:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (03/05/2012 09:15:00 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c


System errors:
=============
Error: (10/22/2009 02:07:26 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/21/2009 08:41:35 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/07/2009 11:04:28 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/29/2009 10:00:31 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/27/2009 02:07:59 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/26/2009 10:26:11 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/22/2009 02:07:20 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/16/2009 06:35:48 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/09/2009 02:09:30 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (09/05/2009 01:47:01 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer (Version: 7.1.8)
3ivx MPEG-4 5.0.3 (remove only) (Version: 5.0.3)
7-Zip 4.65
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Adobe Acrobat 4.0
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 10 Plugin (Version: 10.0.42.34)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Photoshop Elements 6.0 (Version: 6.0)
Adobe Reader 9.4.5 (Version: 9.4.5)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
AirSnare
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.96)
Apple Software Update (Version: 2.1.3.127)
AVS Screen Capture version 2.0.1
AVS Update Manager 1.0
AVS Video Converter 8
AVS Video Recorder 2.4
AVS Video ReMaker 4.0.8.140
AVS4YOU Software Navigator 1.4
B209a-m (Version: 140.0.690.000)
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 140.0.212.000)
Call of Duty® 4 - Modern Warfare™ (Version: 1.00.0000)
Call of Duty® 4 - Modern Warfare™ (Version: 1.6)
Call of Duty® 4 - Modern Warfare™ 1.4 Patch
Call of Duty® 4 - Modern Warfare™ 1.4 Patch (Version: 1.4)
Call of Duty® 4 - Modern Warfare™ 1.6 Patch
Call of Duty® 4 - Modern Warfare™ 1.6 Patch (Version: 1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Coupon Printer for Windows (Version: 5.0.0.0)
CP210x USB to UART Bridge Controller
D3DX10 (Version: 15.4.2368.0902)
Dell Dock (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Support Software) (Version: 2.2.09085)
Dell Video Chat (remove only) (Version: 6.0 (6551))
DeviceDiscovery (Version: 140.0.212.000)
DisplayKEY USB Cradle version 0.7.2.1 (Version: 0.7.2.1)
EDocs
ExtractNow
FlipShare (Version: 5.12.3.0)
Free CD to MP3 Converter
Freecorder 5 (Version: 5.01)
Freecorder Toolbar (Version: 5.0.0.0)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.99)
GoToAssist 8.0.0.514
GPBaseService2 (Version: 140.0.211.000)
Hauppauge MCE XP/Vista Software Encoder (2.0.25296) (Version: 2.0.25296)
Hauppauge TV Tuner Driver (Version: 2.0.25312)
Hoyle Casino 2010 (remove only)
HP Customer Participation Program 14.0 (Version: 14.0)
HP Driver Diagnostics (Version: 1.03.0005)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Photosmart Plus B209a-m All-in-One Driver Software 14.0 Rel. 6 (Version: 14.0)
HP Print Projects 1.0 (Version: 1.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.003.001.001)
HPDiagnosticAlert (Version: 1.00.0000)
hpPrintProjects (Version: 130.0.303.000)
HPProductAssistant (Version: 140.0.212.000)
HPSSupply (Version: 140.0.211.000)
hpWLPGInstaller (Version: 130.0.303.000)
iPhone Configuration Utility (Version: 2.1.0.163)
iTunes (Version: 10.5.0.142)
Java™ 6 Update 15 (Version: 6.0.150)
Junk Mail filter update (Version: 15.4.3502.0922)
KODAK Share Button App (Version: 3.01.0000.0000)
LeapFrog Connect (Version: 2.9.1.11093)
LeapFrog Tag Plugin (Version: 2.8.7.11034)
Logitech Webcam Software (Version: 12.10.1113)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
MarketResearch (Version: 140.0.212.000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Minecraft Cracked
MobileMe Control Panel (Version: 3.1.6.0)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT Redists (Version: 1.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyPublisher
Network (Version: 140.0.215.000)
NVIDIA Drivers
NVIDIA Performance (Version: 1.00.0000)
NVIDIA PhysX v8.10.06 (Version: 8.10.06)
NVIDIA System Monitor (Version: 1.00.0000)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
OpenSSL 0.9.7f
PS_AIO_06_B209a-m_SW_Min (Version: 140.0.690.000)
Punch! Professional Home Design
QuickTime (Version: 7.71.80.42)
QuickTransfer (Version: 140.0.98.000)
RarZilla Free Unrar (Version: 3.32)
Realtek High Definition Audio Driver
Roxio Creator Audio (Version: 3.7.0)
Roxio Creator Copy (Version: 3.7.0)
Roxio Creator Data (Version: 3.7.0)
Roxio Creator DE (Version: 10.1)
Roxio Creator DE (Version: 3.7.0)
Roxio Creator Tools (Version: 3.7.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Safari (Version: 4.31.9.1)
Scan (Version: 140.0.80.000)
Segoe UI (Version: 15.4.2271.0615)
Shop for HP Supplies (Version: 14.0)
Skype™ 4.0 (Version: 4.0.215)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 140.0.213.000)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Status (Version: 140.0.212.000)
swMSM (Version: 12.0.0.1)
Toolbox (Version: 140.0.428.000)
TrayApp (Version: 140.0.212.000)
TweakVI (Version: 1.0 build 1115)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (Version: 2.8.7.11034)
Vegas Pro 10.0 (Version: 10.0.469)
VideoLAN Movie Creator
VLC media player 1.1.11 (Version: 1.1.11)
WebReg (Version: 140.0.212.017)
WIDCOMM Bluetooth Software 6.0.1.4300 (Version: 6.0.1.4300)
Windows Driver Package - Eastman Kodak KODAK Digital Camera (01/29/2010 1.4.1.0) (Version: 01/29/2010 1.4.1.0)
Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0) (Version: 11/05/2008 1.1.1.0)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Messenger

========================= Devices: ================================

Name: Photosmart Plus B209a-m
Description: Photosmart Plus B209a-m
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 3324.57 MB
Available physical RAM: 1517.93 MB
Total Pagefile: 6859.13 MB
Available Pagefile: 5009.27 MB
Total Virtual: 2047.88 MB
Available Virtual: 1950.14 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:455.69 GB) (Free:33.55 GB) NTFS
2 Drive d: (DATAPART1) (Fixed) (Total:232.83 GB) (Free:114.16 GB) NTFS
3 Drive e: (RECOVERY) (Fixed) (Total:10 GB) (Free:3.76 GB) NTFS
9 Drive k: (DANE BLUDRV) (Fixed) (Total:149.01 GB) (Free:4.09 GB) FAT32

========================= Users: ========================================

User accounts for \\DHYLEN-PC

Administrator ASPNET D Hylen
Guest


**** End of log ****

#5 rushguy

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Posted 06 March 2012 - 11:14 AM

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-03-06 07:03:26
-----------------------------
07:03:26.136 OS Version: Windows 6.0.6002 Service Pack 2
07:03:26.136 Number of processors: 4 586 0x170A
07:03:26.136 ComputerName: DHYLEN-PC UserName: D Hylen
07:03:31.689 Initialize success
07:04:16.700 AVAST engine defs: 12030600
07:04:23.907 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000052
07:04:23.907 Disk 0 Vendor: Hitachi_ GM4O Size: 476940MB BusType: 6
07:04:23.907 Disk 1 \Device\Harddisk1\DR1 -> \Device\00000053
07:04:23.907 Disk 1 Vendor: WDC_WD25 01.0 Size: 238418MB BusType: 6
07:04:23.923 Disk 0 MBR read successfully
07:04:23.923 Disk 0 MBR scan
07:04:23.939 Disk 0 Windows VISTA default MBR code
07:04:23.939 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 70 MB offset 63
07:04:23.954 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 10240 MB offset 145408
07:04:23.970 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 466628 MB offset 21116928
07:04:23.985 Disk 0 scanning sectors +976771072
07:04:24.063 Disk 0 scanning C:\Windows\system32\drivers
07:04:50.693 Service scanning
07:05:29.661 Service sptd C:\Windows\System32\Drivers\sptd.sys **LOCKED** 32
07:05:42.422 Modules scanning
07:06:03.264 Disk 0 trace - called modules:
07:06:03.279 ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll >>UNKNOWN [0x863c41f8]<<
07:06:03.295 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x874feac8]
07:06:03.295 3 CLASSPNP.SYS[812838b3] -> nt!IofCallDriver -> [0x86441f08]
07:06:03.295 5 acpi.sys[805bf6bc] -> nt!IofCallDriver -> \Device\00000052[0x86464af0]
07:06:03.295 \Driver\nvstor32[0x8646db28] -> IRP_MJ_CREATE -> 0x863c41f8
07:06:11.282 AVAST engine scan C:\Windows
07:06:25.697 AVAST engine scan C:\Windows\system32
07:13:20.166 AVAST engine scan C:\Windows\system32\drivers
07:13:37.982 AVAST engine scan C:\Users\D Hylen
07:14:01.350 File: C:\Users\D Hylen\AppData\Local\ihmlndm.exe **INFECTED** Win32:Rootkit-gen [Rtk]
07:32:40.526 File: C:\Users\D Hylen\AppData\Local\nvszfvbvx.exe **INFECTED** Win32:Rootkit-gen [Rtk]
08:07:22.369 AVAST engine scan C:\ProgramData
08:13:18.987 Scan finished successfully
11:14:10.747 Disk 0 MBR has been saved successfully to "C:\Users\D Hylen\Desktop\MBR.dat"
11:14:10.747 The log file has been saved successfully to "C:\Users\D Hylen\Desktop\aswMBR.txt"

#6 rushguy

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Posted 06 March 2012 - 11:18 AM

Done, above is everything you asked me to do.... thanks for the quick reply to my OP

#7 Broni

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Posted 06 March 2012 - 11:45 AM

I don't see any AV program running.
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

Then I still need MBAM log.

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#8 rushguy

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Posted 06 March 2012 - 12:04 PM

MBAM didn't give me a log like the others, it just ran for a couple hours, and said no infections found. i used it to get rid of the security scanner issue i had the other day (ran it complete scan several times) I'll run it again and see what i can get for a log... installing avast now.

#9 rushguy

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Posted 06 March 2012 - 12:07 PM

Malwarebytes Anti-Malware (Trial) 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.05.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
D Hylen :: DHYLEN-PC [administrator]

Protection: Enabled

3/6/2012 6:58:11 AM
mbam-log-2012-03-06 (06-58-11).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 210251
Time elapsed: 13 minute(s), 17 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#10 rushguy

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Posted 06 March 2012 - 12:09 PM

AVAST installed, the MBAM log from this morning posted above

#11 Broni

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Posted 06 March 2012 - 12:14 PM

Did you run Avast full scan?

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#12 rushguy

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Posted 06 March 2012 - 01:28 PM

still running...

#13 rushguy

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Posted 06 March 2012 - 08:42 PM

virus scan run, virus found and 'moved to chest' (default setting with avast)

then did restart and boot scan with avast (several java threats/virii found) and all 'moved to chest'

then restarted again, clean restart, and did another full system scan and log just says 'no threats found'



How am i looking as far as being clean, and cleaning up the BS i don't need?

#14 Broni

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Posted 06 March 2012 - 09:00 PM

How is computer doing?

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#15 rushguy

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Posted 07 March 2012 - 05:54 PM

TFC locked up my computer for hours doing nothing, then finally gave me 'Not Responding' so did a hard boot, and re-ran it while at work today.... finished up, NSTR (Nothing significant to report)
The ESET is doing it's thing now.... 16% done at 4 minute mark. Will post log when done.

Computer is ok, haven't let anyone touch this one till we've finished getting it back to normal, so haven't experienced any mouse lag etc... only websites i've been to are bleeping computer and now ESET. After scan is done, i'll play around on wife's work website and the kids educational site, and see if it's still lagging out.




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