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#1 mbm0405


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Posted 17 February 2006 - 07:36 PM

When I put a cd in ext or int the windows xp freezes up for good. What could be causing this? I have all the latest dell and microsoft updates.

Dell Inspiron 1150
Windows XP

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#2 usasma


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Posted 23 February 2006 - 04:47 PM

Could be almost anything. Please check your Event Viewer for any error messages ( http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/ )
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#3 Enthusiast


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Posted 24 February 2006 - 02:22 AM

Try going to your device manager.
Go to the area that has the optical drives.

If you see any yellow or red ! or ? delete those items and let Windows reinstall them or try updating the drivers.

Same for Sound, video and game controllers. Red or Yellow ! or ? Update the drivers.

Being that it is both drives and the same problem, you may have a problem that is more than software.

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