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Help me remove Trojan crypt.aqlw & sirefef.er


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#1 parishale

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Posted 05 March 2012 - 02:41 PM

[attachment=120095:mbam-log-2012-03-04 (16-52-28).txt]I'm new to this forum. I'm not very tech savvy. I have read several different istructions on how to remove trojan crypt.aqlw & sirefef.er and they are all different in what software they recommend to download, so I'm very confused.
I have ran malwarebytes and superantispyware but no luck! my AVG kept detecting the virus so I downloaded norton and uninstalled AVG in safe mode.
Can someone please help me. I am completely lost as how to get rid of these viruses

Below is my log from Malwarebytes
please help!!!!!!!!!!!!!


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5128

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

12/30/2010 4:45:28 PM
mbam-log-2010-12-30 (16-45-28).txt

Scan type: Quick scan
Objects scanned: 144754
Time elapsed: 6 minute(s), 43 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 27
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 10
Files Infected: 22

Memory Processes Infected:
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\ClickPotatoLiteSA.exe (Adware.ClickPotato) -> Unloaded process successfully.

Memory Modules Infected:
c:\program files\clickpotatolite\bin\10.0.631.0\clickpotatolitesahook.dll (Adware.ClickPotato) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\clickpotatoliteax.info (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c55ca95c-324b-451c-b2d2-6e895aa75fec} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{30b15818-e110-4527-9c05-46ace5a3460d} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{618aad04-921f-44c2-be38-c0818af69861} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{b5d2ed96-62f9-4c2c-956d-e425b1f67337} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{d3a412e8-1e4b-47d2-9b12-f88291f5afbb} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1602f07d-8bf3-4c08-bdd6-dddb1c48aedc} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1602f07d-8bf3-4c08-bdd6-dddb1c48aedc} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ac6d819e-aa8f-4418-a3bb-d165c1b18bb5} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{ac6d819e-aa8f-4418-a3bb-d165c1b18bb5} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\clickpotatoliteax.info.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\clickpotatoliteax.userprofiles (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\clickpotatoliteax.userprofiles.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\menubuttonie.buttonie (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{814baa91-dc22-4350-87d6-0c86e93f7f08} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{419eda30-6dff-432c-b534-e15d899abee4} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7a3d6d17-9dd5-4c60-8076-d1784dabaf8c} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\menubuttonie.buttonie.1 (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{a078f691-9c07-4af2-bf43-35e79eecf8b7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{b58926d6-cfb0-45d2-9c28-4b5a0f0368ae} (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{69725738-cd68-4f36-8d02-8c43722ee5da} (Adware.Hotbar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\MenuButtonIE.DLL (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\ClickPotatoLite (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\clickpotatolitesa (Adware.ClickPotato) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions\clickpotatolite@clickpotatolite.com (Adware.ClickPotato) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\ProgramData\ClickPotatoLiteSA (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Users\Parisa\AppData\Roaming\ClickPotatoLite (Adware.ClickPotato) -> Delete on reboot.
C:\Program Files\ClickPotatoLite (Adware.ClickPotato) -> Delete on reboot.
C:\Program Files\ClickPotatoLite\bin (Adware.ClickPotato) -> Delete on reboot.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0 (Adware.ClickPotato) -> Delete on reboot.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\firefox (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\firefox\extensions (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\firefox\extensions\plugins (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato (Adware.ClickPotato) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\ClickPotatoLiteSA.exe (Adware.ClickPotato) -> Quarantined and deleted successfully.
c:\program files\clickpotatolite\bin\10.0.631.0\clickpotatolitesahook.dll (Adware.ClickPotato) -> Delete on reboot.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\ClickPotatoLiteSAAX.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\ClickPotatoLiteSABHO.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Users\Parisa\AppData\Local\Temp\nsb1C97.tmp\Install.dll (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Users\Parisa\AppData\Local\Temp\nsb1C97.tmp\Setup.dll (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Users\Parisa\AppData\Local\Temp\nsm9520.tmp\Install.dll (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Users\Parisa\AppData\Local\Temp\nsm9520.tmp\Setup.dll (Adware.Seekmo) -> Quarantined and deleted successfully.
C:\Users\Parisa\downloads\VLCSetup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\Users\Parisa\downloads\XvidSetup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAAbout.mht (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAau.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSAEULA.mht (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\ClickPotatoLiteSA\ClickPotatoLiteSA_kyf.dat (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\ClickPotatoLiteUninstaller.exe (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\LaunchHelp.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\firefox\extensions\install.rdf (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\Program Files\ClickPotatoLite\bin\10.0.631.0\firefox\extensions\plugins\npclntax_ClickPotatoLiteSA.dll (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\About Us.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Customer Support.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ClickPotato\ClickPotato Uninstall Instructions.lnk (Adware.ClickPotato) -> Quarantined and deleted successfully.

Edited by Budapest, 05 March 2012 - 03:51 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Broni

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Posted 05 March 2012 - 06:01 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 parishale

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Posted 05 March 2012 - 07:22 PM

I have posted the results http://www.bleepingcomputer.com/forums/topic445207.html

#4 Animal

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Posted 05 March 2012 - 11:51 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

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