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BSOD ATAPORT.sys


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#1 Rellsun

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Posted 05 March 2012 - 11:59 AM

Hello everyone I have been getting a BSOD lately. I have uninstalled MSE, MalwareBytes and Vipre and I still have this issue.
stop code 0x0000008E (0xC00000005, 0x835AB487, 0xAED1B75c, 0x00000000)

ataport.sys - Address 835AB487 base at 835A5000, Datestamp 4A5BBF16

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#2 Rellsun

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Posted 05 March 2012 - 12:06 PM

Oops I forgot to upload the minidump file. Is these anymore info that you guys need?

Thanks Jared

Attached Files



#3 Rellsun

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Posted 06 March 2012 - 11:47 PM

no one has any answers?

#4 AustrAlien

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Posted 06 March 2012 - 11:52 PM

The cause of the crash that produced the attached minidump seems to have been Microsoft Security Essentials, but you have said that has been uninstalled now. Is the system still crashing?

I think we have a good case for collecting some more information about what might be going on here.

:step1: Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista

(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)
... with one exception in the following line:
  • "4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."
The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at the contained information and see if I can shed some light on your BSOD issue.

See the suggestions in the following links for recommendations on file sharing websites:
  • http://lifehacker.com/388284/best-online-file-sharing-services
  • http://www.hongkiat.com/blog/15-great-free-online-file-sharing-alternatives/
  • http://www.smashingapps.com/2008/08/28/5-best-free-file-hosting-services-to-store-your-files.html

:step2: Please Publish a Snapshot using Speccy, and post a link to it in this thread.
  • It is a convenient and accurate way of providing us with details of your computer specifications.

:step3: Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • List Installed Programs
  • Click Go.
    When the scan is finished, a text file will open in a Notepad window.
  • Copy the entire contents of the Notepad window, and paste in your reply.
    (Result.txt will be saved in the same directory the tool is run.)

AustrAlien
Google is my friend. Make Google your friend too.

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#5 Rellsun

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Posted 07 March 2012 - 01:28 PM

ok cool thank you very much




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