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Keep getting annoiny BSOD


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3 replies to this topic

#1 goegg

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Posted 04 March 2012 - 08:40 PM

Hey guys i keep getting an annoying bsod....

I cant upload the mini dump file on here because the files 1.2mb...

But heres the link

http://www.sendspace.com/file/em8x12

Guys i really dont want my cmoputer to get messed up, im so scared ):

Edited by hamluis, 05 March 2012 - 09:18 AM.
Moved from Win 7 to Am I Infected.


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#2 AustrAlien

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Posted 04 March 2012 - 10:12 PM

I think it very likely the system is infected with malware and the infection is causing the BSOD issue.

Do you see any sign at all of malware, or have any reason to suspect that the system is infected?

I suggest that this topic be moved to the Am I Infected? forum and let someone help you run some anti-malware scans to try and find the problem and clean it up.
  • Let us know your thoughts and the move will be arranged if necessary/appropriate.

=================================
SYSTEM INFO:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 570

Avast! is running.

Suspect module loaded: 00528C6.tmp Thu Jan 27 23:54:26 2011

===========================
BSOD BUGCHECK SUMMARY
................................................................
Loading Dump File [C:\CactusIsland\goegg_BC\030412-25303-01.dmp]
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`043f7500?

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Mar 5 10:51:30.971 2012 (UTC + 11:00)
System Uptime: 0 days 7:12:35.569
Unable to load image \SystemRoot\system32\DRIVERS\aswNdis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswNdis.sys
*** ERROR: Module load completed but symbols could not be loaded for aswNdis.sys
Probably caused by : ntkrnlmp
DRIVER_POWER_STATE_FAILURE (9f)
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x9F_3_IMAGE_ntkrnlmp
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`036fdbb0 fffff800`043f7518 fffffa80`06e792d0
BiosVendor = Dell Inc.
BiosVersion = A05
BiosReleaseDate = 12/20/2010
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 570
................................................................


Edit to add: WinDbg result for 030412-25303-01.dmp
Spoiler

Edited by AustrAlien, 05 March 2012 - 04:59 AM.

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#3 goegg

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Posted 05 March 2012 - 05:23 PM

No doesnt seem to have any type of malware.
But i do have a fire wall problem....
When i go to change my fire wall settings i get an error

Error Code 0x80070424

Btw i scanned with malwarebytes and avast.

#4 boopme

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Posted 08 March 2012 - 11:29 PM

Hello, please run amother scan and a diagnostic

Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.



If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. [color=green]In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.



Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:

    [list]
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center/Action Center
  • Windows Update
  • Windows Defender
[*]Press "Scan".
[*]It will create a log (FSS.txt) in the same directory the tool is run.
[*]Please copy and paste the log to your reply.
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