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Programs install fine, then won't launch

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#1 ninoclown


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Posted 04 March 2012 - 08:27 AM


Lately I've had a couple problems with installation of programs. The program installs normally, but nothing happens when I try to launch the program.

It appears in my Programs folder, but when clicked I see a brief hourglass and then nothing. No processes that look like they would be from the program are showing in Task Manager either. I thought it was because I was installing from .MSI packages, but then downloaded and installed Ad Aware (from msi) and it works completely fine.

I've checked Windows Update and my system is entirely up to date, including re-installing .NET as I thought maybe that was the culprit. I've run Disk Check and Defrag to no avail.

Not having any other issues with my laptop and have run anti-virus, CCleaner, Ad Aware, Spybot and still the same problems. I even tried installing in safe mode and still getting the same problem. I've run Hijack This too, but didn't see anything. Below is my latest report if anyone has another opinion...
Mod Edit: Removed HJT data, not allowed in this forum since it is a malware tool and this is a Windows forum. See No DDS, HijackThis, or ComboFix logs should be posted in this forum. - BleepingComputer.com - http://www.bleepingcomputer.com/forums/forum-56/announcement-45-no-dds-hijackthis-or-combofix-logs-should-be-posted-in-this-forum/ ~ Hamluis.

Thanks in advance, really hoping to resolve this!

p.s. - the program in question is Comment Kahuna, and I've been going back and forth with their support and they just sent me the new download, but the problem persists.


Edited by hamluis, 04 March 2012 - 10:05 AM.
Removed log data, moved to All Other Applications.

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#2 hamluis



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Posted 04 March 2012 - 10:07 AM

Since you have no problem installing other programs...it doesn't seem to be a Windows problem.


#3 Animal


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Posted 04 March 2012 - 09:23 PM

Quick google of Comment Kahuna reveals that you are not alone. It appears that what you are experiencing is a common problem. Others are experiencing many other problems as well.

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