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wireless network limited connection issue


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#1 AndyLynn

AndyLynn

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Posted 03 March 2012 - 04:40 PM

computer: alienware M11XR2
processor: intel core i3 CPI U 330 @ 1.20 GHz
ram: 4.00GB
64 bit windows 7

router says: wireless G 2.4Ghz linksys router

wireless connection that works all over the house, computers usually ~15 feet away in the bedroom.

connection type: cable

problem: my internet connection has been working flawlessly for as long as i can remember, then about 2 days ago, suddenly had issues of dropping connection for all 3 laptops here, the xbox system, and handheld internet devices. we called comcast, and had the arris modem we rent, reset. every device in the house has resumed connection service, except my laptop, which now needs an ethernet cable directly plugged into the router to connect to the net. general windows troubleshooting hasnt fixed anything, or brought to light anything that could be wrong. please help me fix this.

MiniToolBox by Farbar Version: 18-01-2012
Ran by Lenn (administrator) on 03-03-2012 at 13:32:30
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR8132 PCI-E Fast Ethernet Controller = Local Area Connection (Connected)
DW1520 Wireless-N WLAN Half-Mini Card = Wireless Network Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Lenn-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : DW1520 Wireless-N WLAN Half-Mini Card
Physical Address. . . . . . . . . : CC-AF-78-0A-B9-D7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4963:f37f:4354:27ac%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 03, 2012 12:21:46 PM
Lease Expires . . . . . . . . . . : Sunday, March 04, 2012 12:21:46 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 248295288
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-9A-88-1A-00-26-B9-E0-63-8F
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-26-B9-E0-63-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a475:a3b7:f5da:3ac0%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 03, 2012 12:21:23 PM
Lease Expires . . . . . . . . . . : Sunday, March 04, 2012 12:21:23 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234890937
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-9A-88-1A-00-26-B9-E0-63-8F
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.ca.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:2852:2908:3f57:fe9a(Preferred)
Link-local IPv6 Address . . . . . : fe80::2852:2908:3f57:fe9a%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: cdns01.comcast.net
Address: 75.75.75.75

Name: google.com
Addresses: 74.125.224.104
74.125.224.102
74.125.224.96
74.125.224.110
74.125.224.105
74.125.224.101
74.125.224.100
74.125.224.97
74.125.224.99
74.125.224.98
74.125.224.103


Pinging google.com [74.125.224.78] with 32 bytes of data:
Reply from 74.125.224.78: bytes=32 time=23ms TTL=53
Reply from 74.125.224.78: bytes=32 time=33ms TTL=53

Ping statistics for 74.125.224.78:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 33ms, Average = 28ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 75.75.75.75

Name: yahoo.com
Addresses: 209.191.122.70
98.139.127.62
98.139.183.24


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=62ms TTL=49
Reply from 209.191.122.70: bytes=32 time=62ms TTL=49

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 62ms, Maximum = 62ms, Average = 62ms
Server: cdns01.comcast.net
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...cc af 78 0a b9 d7 ......DW1520 Wireless-N WLAN Half-Mini Card
10...00 26 b9 e0 63 8f ......Atheros AR8132 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 20
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 30
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.101 276
192.168.1.0 255.255.255.0 On-link 192.168.1.100 286
192.168.1.100 255.255.255.255 On-link 192.168.1.100 286
192.168.1.101 255.255.255.255 On-link 192.168.1.101 276
192.168.1.255 255.255.255.255 On-link 192.168.1.101 276
192.168.1.255 255.255.255.255 On-link 192.168.1.100 286
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.101 276
224.0.0.0 240.0.0.0 On-link 192.168.1.100 286
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.101 276
255.255.255.255 255.255.255.255 On-link 192.168.1.100 286
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:5ef5:79fd:2852:2908:3f57:fe9a/128
On-link
10 276 fe80::/64 On-link
12 286 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::2852:2908:3f57:fe9a/128
On-link
12 286 fe80::4963:f37f:4354:27ac/128
On-link
10 276 fe80::a475:a3b7:f5da:3ac0/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
10 276 ff00::/8 On-link
12 286 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/02/2012 07:23:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Exception code: 0xc0000005
Fault offset: 0x00001230
Faulting process id: 0x1740
Faulting application start time: 0xffxivgame.exe0
Faulting application path: ffxivgame.exe1
Faulting module path: ffxivgame.exe2
Report Id: ffxivgame.exe3

Error: (03/02/2012 07:13:15 PM) (Source: Application Hang) (User: )
Description: The program rads_user_kernel.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 101c

Start Time: 01ccf8eb773d9bf6

Termination Time: 9

Application Path: C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe

Report Id: c7d2baf1-64de-11e1-bd0e-0026b9e0638f

Error: (03/02/2012 07:07:59 PM) (Source: Application Hang) (User: )
Description: The program rads_user_kernel.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: f68

Start Time: 01ccf8eac5c0bf08

Termination Time: 15

Application Path: C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe

Report Id: 11de523e-64de-11e1-bd0e-0026b9e0638f

Error: (03/01/2012 05:11:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Exception code: 0xc0000005
Fault offset: 0x00001230
Faulting process id: 0x14e8
Faulting application start time: 0xffxivgame.exe0
Faulting application path: ffxivgame.exe1
Faulting module path: ffxivgame.exe2
Report Id: ffxivgame.exe3

Error: (03/01/2012 00:12:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Exception code: 0xc0000005
Fault offset: 0x007223ad
Faulting process id: 0xdb8
Faulting application start time: 0xffxivgame.exe0
Faulting application path: ffxivgame.exe1
Faulting module path: ffxivgame.exe2
Report Id: ffxivgame.exe3

Error: (03/01/2012 10:10:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000b5
Faulting process id: 0x162c
Faulting application start time: 0xffxivgame.exe0
Faulting application path: ffxivgame.exe1
Faulting module path: ffxivgame.exe2
Report Id: ffxivgame.exe3

Error: (02/26/2012 01:40:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Exception code: 0xc0000005
Fault offset: 0x00001230
Faulting process id: 0x5c4
Faulting application start time: 0xffxivgame.exe0
Faulting application path: ffxivgame.exe1
Faulting module path: ffxivgame.exe2
Report Id: ffxivgame.exe3

Error: (02/19/2012 06:02:15 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16421 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 15f0

Start Time: 01ccef733146392a

Termination Time: 74

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

Error: (02/18/2012 01:34:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d
Faulting module name: Flash11e.ocx, version: 11.1.102.55, time stamp: 0x4eaf89fc
Exception code: 0xc0000005
Fault offset: 0x003883c1
Faulting process id: 0x153c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (02/18/2012 05:33:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Faulting module name: ffxivgame.exe, version: 1.0.0.0, time stamp: 0x4f276b30
Exception code: 0xc0000005
Fault offset: 0x007223ad
Faulting process id: 0x1524
Faulting application start time: 0xffxivgame.exe0
Faulting application path: ffxivgame.exe1
Faulting module path: ffxivgame.exe2
Report Id: ffxivgame.exe3


System errors:
=============
Error: (03/02/2012 08:02:32 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.101.
The computer with the IP address 192.168.1.100 did not allow the name to be claimed by
this computer.

Error: (03/02/2012 08:01:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.

Error: (03/02/2012 07:45:12 PM) (Source: DCOM) (User: )
Description: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (03/02/2012 07:42:22 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:40:32 PM on ?3/?2/?2012 was unexpected.

Error: (03/02/2012 07:31:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.

Error: (03/02/2012 07:31:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.

Error: (03/02/2012 07:30:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.

Error: (03/02/2012 07:30:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.

Error: (03/02/2012 07:28:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Akamai service.

Error: (03/02/2012 07:07:11 PM) (Source: Service Control Manager) (User: )
Description: The Alienware Fusion Service service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (03/02/2012 07:23:18 PM) (Source: Application Error)(User: )
Description: ffxivgame.exe1.0.0.04f276b30ffxivgame.exe1.0.0.04f276b30c000000500001230174001ccf8ec95f5a6a6C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exeC:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe3840de7a-64e0-11e1-bd0e-0026b9e0638f

Error: (03/02/2012 07:13:15 PM) (Source: Application Hang)(User: )
Description: rads_user_kernel.exe0.0.0.0101c01ccf8eb773d9bf69C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exec7d2baf1-64de-11e1-bd0e-0026b9e0638f

Error: (03/02/2012 07:07:59 PM) (Source: Application Hang)(User: )
Description: rads_user_kernel.exe0.0.0.0f6801ccf8eac5c0bf0815C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe11de523e-64de-11e1-bd0e-0026b9e0638f

Error: (03/01/2012 05:11:10 PM) (Source: Application Error)(User: )
Description: ffxivgame.exe1.0.0.04f276b30ffxivgame.exe1.0.0.04f276b30c00000050000123014e801ccf80081e46dd7C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exeC:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe98462eae-6404-11e1-ba4d-0026b9e0638f

Error: (03/01/2012 00:12:02 PM) (Source: Application Error)(User: )
Description: ffxivgame.exe1.0.0.04f276b30ffxivgame.exe1.0.0.04f276b30c0000005007223addb801ccf7e34cc9a7beC:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exeC:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exece3cb1e1-63da-11e1-ba4d-0026b9e0638f

Error: (03/01/2012 10:10:00 AM) (Source: Application Error)(User: )
Description: ffxivgame.exe1.0.0.04f276b30unknown0.0.0.000000000c0000005000000b5162c01ccf7cc3bd08d83C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exeunknownc2730a22-63c9-11e1-ba4d-0026b9e0638f

Error: (02/26/2012 01:40:21 PM) (Source: Application Error)(User: )
Description: ffxivgame.exe1.0.0.04f276b30ffxivgame.exe1.0.0.04f276b30c0000005000012305c401ccf4c3a6664e08C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exeC:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe7b390992-60c2-11e1-beea-0026b9e0638f

Error: (02/19/2012 06:02:15 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.1642115f001ccef733146392a74C:\Program Files (x86)\Internet Explorer\iexplore.exe

Error: (02/18/2012 01:34:34 PM) (Source: Application Error)(User: )
Description: iexplore.exe9.0.8112.164214d76255dFlash11e.ocx11.1.102.554eaf89fcc0000005003883c1153c01ccee7a76e60818C:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx592bf7f8-5a78-11e1-a3d2-0026b9e0638f

Error: (02/18/2012 05:33:17 AM) (Source: Application Error)(User: )
Description: ffxivgame.exe1.0.0.04f276b30ffxivgame.exe1.0.0.04f276b30c0000005007223ad152401ccee3affb99f40C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exeC:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV\ffxivgame.exe1d18de9e-5a35-11e1-a3d2-0026b9e0638f


========================= Memory info: ===================================

Percentage of memory in use: 59%
Total physical RAM: 3893.86 MB
Available physical RAM: 1557.98 MB
Total Pagefile: 7785.91 MB
Available Pagefile: 4679.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.62 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:276.83 GB) (Free:157.38 GB) NTFS

========================= Users: ========================================

User accounts for \\LENN-PC

Administrator Guest Lenn
UpdatusUser


**** End of log ****

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#2 Sneakycyber

Sneakycyber

    Network Engineer


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Posted 04 March 2012 - 08:55 PM

Is the router possibly this one. Have you tried rebooting the laptop? With the network cable unplugged what is the error message in windows?

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#3 AndyLynn

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Posted 05 March 2012 - 05:47 AM

Is the router possibly this one. Have you tried rebooting the laptop? With the network cable unplugged what is the error message in windows?

yes on the router
yes on reboot

ill get back to you on the error, after i take a picture

#4 AndyLynn

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Posted 05 March 2012 - 06:03 AM

Posted Image

#5 tripflex

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Posted 05 March 2012 - 11:26 AM

Go to the Network and Sharing Center

On the left hand side click on "Manage Wireless Networks"

You should see your wireless network you connect to in that list, remove the Wireless router profile you connect to.

Restart.

When your computer restarts try to connect back to the wireless router and see what happens, you will have to reenter your wireless password since we removed the profile.

Let us know if that works. Can you please provide the model of your router as well?
There's no place like 0.0.0.0, i'm tired of being at 127.0.0.1

#6 AndyLynn

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Posted 05 March 2012 - 03:34 PM

Go to the Network and Sharing Center

On the left hand side click on "Manage Wireless Networks"

You should see your wireless network you connect to in that list, remove the Wireless router profile you connect to.

Restart.

When your computer restarts try to connect back to the wireless router and see what happens, you will have to reenter your wireless password since we removed the profile.

Let us know if that works. Can you please provide the model of your router as well?

this did not fix the issue, sadly. the router is the one in the link asked above.

#7 Sneakycyber

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Posted 05 March 2012 - 07:20 PM

Something is defiantly not right. Windows states per the screen shot there is no connection to the router. However in the Mini toolbox report there is an IP address assigned to the wireless card. Go into the control panel in the start menu and click on Network and Sharing, on the left hand side of the window click on Change adapter settings. In the adapter window right click on your wireless adapter and click status. Post back with the connection details.

Chad Mockensturm 

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#8 AndyLynn

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Posted 05 March 2012 - 09:29 PM

Posted Image
it flickers between internet and no internet access when i unplug the ethernet cable, then it completely loses the connection to the router.

#9 Sneakycyber

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Posted 05 March 2012 - 09:38 PM

Sorry I missed this, your computer is being assigned an IP through your Ethernet and its providing connection to the internet. Run the network diagnosis program again and click the view detailed information link at the bottom of the screen.

Chad Mockensturm 

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#10 tripflex

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Posted 05 March 2012 - 10:52 PM

Can you please run the report again WITHOUT ethernet connected.

I would like to see how the routing table looks with only the wireless connected.

Edited by tripflex, 05 March 2012 - 10:52 PM.

There's no place like 0.0.0.0, i'm tired of being at 127.0.0.1

#11 AndyLynn

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Posted 06 March 2012 - 01:49 AM

that is the report without the cable, it flickers between "internet" and "no internet connection"

ill get that dialog for you in a bit

#12 AndyLynn

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Posted 06 March 2012 - 01:56 AM

Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : DW1520 Wireless-N WLAN Half-Mini Card
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 5.60.48.18
Inf File Name . . . . . . . . . : C:\Windows\INF\oem33.inf
Inf File Date . . . . . . . . . : Thursday, December 17, 2009 5:16:12 AM
Section Name . . . . . . . . . : BCM1520M_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4353&subsys_000e1028
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9



Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

Information for connection being diagnosed
Interface GUID: bde77f38-dfde-4e68-a955-e55820146c0a
Interface name: DW1520 Wireless-N WLAN Half-Mini Card
Interface type: Native WiFi
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Connection incident diagnosed
Auto Configuration ID: 3
Connection ID: 4

Connection status summary
Connection started at: 2012-03-05 22:52:31-160
Profile match: Success
Pre-Association: Success
Association: Fail
Security and Authentication: Not started

List of visible access point(s): 16 item(s) total, 16 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
34-EF-44-4D-26-49 Infra g -83 11 2WIRE638
74-44-01-0F-2C-45 Infra <unknown> -68 1 ATT1102
74-44-01-03-A6-C5 Infra <unknown> -90 1 ATT5233
C4-3D-C7-9D-83-EE Infra <unknown> -88 2 tubes basic
00-23-69-4A-E8-B4 Infra g -30 6 linksys
A6-21-B7-B0-B1-F1 Infra g -89 2 NETGEAR-Guest
64-0F-28-6C-56-F9 Infra g -71 7 2WIRE309
3C-EA-4F-A0-6A-B1 Infra g -84 7 2WIRE869
00-21-7C-9B-FC-A1 Infra g -90 9 2WIRE520
00-15-05-D3-AB-90 Infra g -88 9 HOMEUSER
AC-81-12-19-F2-5A Infra <unknown> -90 9 WiFiRSU_a4
64-0F-28-6D-16-99 Infra g -88 9 anonymous
08-86-3B-62-6C-70 Infra <unknown> -88 1 belkin.c70
B0-E7-54-D4-C9-51 Infra g -84 2 2WIRE594
F4-EC-38-A6-4F-E0 Infra g -89 10 BIANCA-PC_Network
00-19-E4-29-AE-71 Infra g -87 1 2WIRE736

Connection History

Information for Auto Configuration ID 3

List of visible networks: 16 item(s) total, 16 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra g Yes 14 Yes 2WIRE638
Infra <unknown> Yes 60 Yes ATT1102
Infra <unknown> Yes 0 Yes ATT5233
Infra <unknown> Yes 4 Yes tubes basic
Infra g Yes 100 Yes linksys
Infra g Yes 2 Yes NETGEAR-Guest
Infra g Yes 38 Yes 2WIRE309
Infra g Yes 12 Yes 2WIRE869
Infra g Yes 0 Yes 2WIRE520
Infra g Yes 4 Yes HOMEUSER
Infra <unknown> Yes 0 Yes WiFiRSU_a4
Infra g Yes 4 Yes anonymous
Infra <unknown> Yes 4 Yes belkin.c70
Infra g Yes 12 Yes 2WIRE594
Infra g Yes 2 Yes BIANCA-PC_Network
Infra g Yes 6 Yes 2WIRE736

List of preferred networks: 4 item(s)
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: LUwireless
SSID: LUwireless
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Donna's Network
SSID: Donna's Network
SSID length: 15
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: linksys
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes

Information for Connection ID 5
Connection started at: <unknown>
Auto Configuration ID: 3
Profile: linksys
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: No
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Fail
Pre-association status: Fail 0x00000000
Association status: Fail 0x00000000
Association reason code: 0x00000000

Information for Connection ID 4
Connection started at: 2012-03-05 22:52:31-160
Auto Configuration ID: 3
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Fail 0x00038002
Association reason code: 0x00000002

Information for Auto Configuration ID 2

List of visible networks: 16 item(s) total, 16 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra g Yes 10 Yes 2WIRE638
Infra <unknown> Yes 60 Yes ATT1102
Infra <unknown> Yes 2 Yes ATT5233
Infra <unknown> Yes 4 Yes tubes basic
Infra g Yes 99 Yes linksys
Infra g Yes 2 Yes NETGEAR-Guest
Infra g Yes 38 Yes 2WIRE309
Infra g Yes 12 Yes 2WIRE869
Infra g Yes 0 Yes 2WIRE520
Infra g Yes 4 Yes HOMEUSER
Infra <unknown> Yes 0 Yes WiFiRSU_a4
Infra g Yes 6 Yes anonymous
Infra <unknown> Yes 4 Yes belkin.c70
Infra g Yes 12 Yes 2WIRE594
Infra g Yes 2 Yes BIANCA-PC_Network
Infra g Yes 6 Yes 2WIRE736

List of preferred networks: 4 item(s)
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028001
Profile: LUwireless
SSID: LUwireless
SSID length: 10
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Donna's Network
SSID: Donna's Network
SSID length: 15
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: linksys
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: No
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes

Information for Connection ID 3
Connection started at: 2012-03-05 22:52:23-313
Auto Configuration ID: 2
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Fail 0x00038002
Association reason code: 0x00000002

Information for Connection ID 2
Connection started at: <unknown>
Auto Configuration ID: 2
Profile: linksys
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: No
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Fail
Pre-association status: Fail 0x00000000
Association status: Fail 0x00000000
Association reason code: 0x00000000

Information for Auto Configuration ID 1

List of visible networks: 14 item(s) total, 14 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra g Yes 16 Yes 2WIRE638
Infra <unknown> Yes 50 Yes ATT1102
Infra <unknown> Yes 2 Yes ATT5233
Infra <unknown> Yes 4 Yes tubes basic
Infra g Yes 97 Yes linksys
Infra g Yes 2 Yes NETGEAR-Guest
Infra g Yes 40 Yes 2WIRE309
Infra g Yes 12 Yes 2WIRE869
Infra g Yes 0 Yes 2WIRE520
Infra g Yes 2 Yes HOMEUSER
Infra <unknown> Yes 0 Yes WiFiRSU_a4
Infra g Yes 8 Yes anonymous
Infra <unknown> Yes 4 Yes belkin.c70
Infra g Yes 16 Yes 2WIRE594

List of preferred networks: 4 item(s)
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes



Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Auto Configuration
Initialize status: Success

Information for connection being diagnosed
Interface GUID: bde77f38-dfde-4e68-a955-e55820146c0a
Interface name: DW1520 Wireless-N WLAN Half-Mini Card
Interface type: Native WiFi
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: Problem found
Issue referred to: RNWF MSM Helper Class

Root cause:
Windows could not connect to "linksys 2"
You can try to connect again.

Repair option:
Reset your wireless network adapter
This will disable and then enable the network adapter "Wireless Network Connection" on this computer.




Diagnostics Information (Wireless Network Adapter)
Details about wireless network adapter diagnosis:

For complete information about this session see the wireless connectivity information event.

Helper Class: Native WiFi MSM
Initialize status: Success

Information for connection being diagnosed
Interface GUID: bde77f38-dfde-4e68-a955-e55820146c0a
Interface name: DW1520 Wireless-N WLAN Half-Mini Card
Interface type: Native WiFi
Profile: linksys 2
SSID: linksys
SSID length: 7
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No

Result of diagnosis: Problem found

Root cause:
Wireless association to "linksys 2" failed
A response was not received from the router or access point.

Detailed root cause:
Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.

Repair option:
Look for causes of low wireless signal quality
The signal is weak due to distance or interference.
Windows Help and Support can provide more information about this problem.




Network Diagnostics Log
File Name: 9BE4FCDD-77D0-4F27-A514-2BC5D8348EF0.Diagnose.0.etl

Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: LENN-PC
Windows Version: 6.1
Architecture: amd64
Time: Monday, March 05, 2012 10:52:30 PM

#13 tripflex

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Posted 06 March 2012 - 10:21 AM

That's your problem then. If you look at the routing table:
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 20
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 30

It shows 192.168.1.101 with a metric of 20, since 20 is the lowest metric it will be using that route for all traffic. Which basically means it will try and connect using that interface which from that report is your wired connection.

Go into network settings and try to disable the wired connection.

I could give you the command to modify the route but i'm sure there is another issue here which is causing it. It's showing as an active route so somehow it's getting "stuck"

Sorry don't have much time to look at it right now just thought id add this to get you pointed in the right direction, ill check back later tonight

Maybe try and run the Windows diagnostic on the WIRED adapter instead of the wireless one

Edited by tripflex, 06 March 2012 - 10:23 AM.

There's no place like 0.0.0.0, i'm tired of being at 127.0.0.1

#14 tripflex

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Posted 06 March 2012 - 10:33 AM

Can you please post the output of something else for me:

Press WindowsKey+R, a window should pop up, type in "cmd" and hit enter, another window should come up.

In that new window type "netstat -a"

Can you post the results of that command please
There's no place like 0.0.0.0, i'm tired of being at 127.0.0.1

#15 AndyLynn

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Posted 06 March 2012 - 03:12 PM

i tried disabling it for a moment and got this:
Posted Image




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