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EXE file problem !!!


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#1 ArchieBabe

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Posted 03 March 2012 - 08:09 AM

Lightening doesn't strike twice ! Does it ?

Recently, after a pretty heavy storm we had a power failure.
I think someone may have been testing the lines...or something !

At the time I was using an .exe program ...and I also had firefox operating.
When I booted my computer up again neither program would function.

I wasn't too bothered about firefox, but the other .exe program is pretty important as I need it for my job.

Anyway, I managed to get the .exe program working again by opening it with the Compatibility Wizard and running it as if it was XP. (however it wouldn't permanantly "save" in this mode, so had to go through the wizard everytime I had to use it....which was a bit of a headache !)

Before I "found" the Compatibility Wizard solution, I restored the computer to before the power failure, but this didn't make any difference.

Now I have had a second power failure (lucky huh !)...once again with the .exe program open.
And now it won't open at all, either with the wizard or without it !!!

I reinstalled the program...and it still didnt work. (Although Firefox did when reinstalled)

I have done a Registry Repair with RegSofts registry repair software....but still nothing.

Now I am "a bit" stuck, to say the least !

Anyone, please help.

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#2 JerrellT

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Posted 03 March 2012 - 09:32 AM

Could you possibly specify what the program is?(And your Operating System)

#3 ArchieBabe

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Posted 03 March 2012 - 09:39 AM

Yes, it's a small financial data collection/feed (.exe) program.

And I am on Win 7 (64 bit).

#4 rotor123

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Posted 03 March 2012 - 03:19 PM

I've never seen a program not work after a power loss as you describe. I have seen the hard drive get corrupted by a power failure but chkdsk fixed it.

One slim possibility is corruption in your profile. Go to the control panel and create a new administrator level user.

Then install the program while in that user to a different location and test it. If that works, post back and we can try something else or you can just keep using it in the new profile.

In the future you can prevent this problem by using a UPS larger enough to keep the computer and monitor running long enough to shut down during a power failure.

That means it needs to put out enough watts to run your equipment for long enough to shut down.

BTW here at BleepingComputer it is not recommended to use registry repairs.



I wish I could help you further
Roger

Edited by rotor123, 03 March 2012 - 03:19 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
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#5 ArchieBabe

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Posted 03 March 2012 - 04:44 PM

Thanks for that Roger. I will try it.

I have also done a "check Disc ....and repair".... but nada.

I have installed the program on a NetBook (win 7) and an old laptop (XP) and both work !

I just can't figure it out at all.

My thinking was....
Registry, file association and disk.... but nothing has worked.

The computer itself is running fine...apart from this one "damn" important samll .exe program not !!!
I guess that is always the way !

Also, I have scanned with Malwarebytes (full scan) and it comes back clean.

If you have the time how do I "Go to the control panel and create a new administrator level user".
I think my brain is frazzled after 13 hours trying to fix this program !

Many thanks in advance.

David.

#6 rotor123

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Posted 03 March 2012 - 05:36 PM

The reason I suggested trying a new user is that there may be settings in the old profile that are no removed in an uninstall or re-install.

OK, click on the start Orb (lower left) and type
Control Panel, Hit enter
or Click on the start Orb and on the right side click
Control panel.
In the control panel in the upper right look for "view by" and if small icons or large icons
scroll down to User Accounts and click on it
Then look for where it says
manage another account
then Look for where it says "Create a new account" and create a administrator account naming it whatever you want.

Or if in category view under
User accounts and Family Safety
Choose Add or remove user accounts
Look for where it says Create a new account and create a administrator account naming it whatever you want.

To Test, click on the Start Orb, click the little right pointing arrow next to shut down and select Log Off and then log on under the new user.

Take note that the first time the new user will be slow loading as windows creates the new users data structures.

Good Luck, I hope this helps

Edited by rotor123, 03 March 2012 - 05:36 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

167 @ June 2015


#7 ArchieBabe

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Posted 03 March 2012 - 05:37 PM

Cheers Roger.

I'll give it a try and report back to you on here.

Fingers crossed !

#8 ArchieBabe

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Posted 04 March 2012 - 08:23 AM

Nope.... this didn't work.

Any more ideas I can try ? Even "remotely possible" ideas I will take on.



Starting to wish Computer Retailers just stocked tried and tested kit...and not this mad Win 7 rubbish !

....tried that "Home Group" network sometime back....and it failed !
You have to go into literally "everything" to get it going.
It's easier to buy an external drive...and swap things that way !

#9 ArchieBabe

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Posted 04 March 2012 - 04:29 PM

SOLVED !

The regisrty was obviously corrupt...and the unistall and Reg Repair didnt work.

I had to remove "bits" that were left behind.

I used http://www.revouninstaller.com/freeinstall_thankyou.html

and deleted the "reg keys" that were picked up.

AND bingo. It works !



Big Thanks to a Mike Hawthorne on Windows7forums and "Dreamer" on SevensForums.




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