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Ran combofix for Trojan.zeroaccess!kmem.


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#1 jjoyce1

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Posted 02 March 2012 - 06:19 PM

I had the Trojan.zero access!kmem virus with awake Internet security virus scanner. This is my third thread. I have followed the first guide from step 6 and then when I entered my logs I was told to run combo fix by Gringo.I ran combo fix in safe mode because the internet would no work in normal mode. Combo fix did not give me a log. It restarted my computer twice and when it went t normal mode everything on the desktop was gone except the recycle bin. A lot of error messages popped up. I then restarted in safe mode with networking again and ran combo fix again which t said to do if it didn't work. Combo fix did nit give me a log again. It did the same thing, except now a lot of icons are missing in safe mode with networking and the internet isn't working.

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#2 gringo_pr

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Posted 03 March 2012 - 03:53 AM

Hello


I am working with you on our thread


I am going to close this one



gringo
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