Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Random CTD and other errors


  • This topic is locked This topic is locked
5 replies to this topic

#1 wrenken

wrenken

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:28 PM

Posted 01 March 2012 - 06:09 PM

Hello,

I am having some serious problems with my computer. It is a Windows 7 Professional x64 machine. I loaded a program several weeks ago, Colonization, and after running it the computer would not boot upon restart. I tried running chkdsk /f /r, running repair from the recovery disk, and restoring to a previous point. After running the repair from the disk, I found a recovered partition that I was able to use. Now that partition is not working.

This second partition is crashing a lot and what is more is that anytime I try to run MSE, Malwarebytes antimalware or antivirus program, it crashes while running. A friend looked at my PC and ran a program, which I did not recognize and he stated that I may have a worm. He stated that my net framework 2.0.50727 may be infected. I do not have the data because the log file cannot be found.

The only programs that I have run to deal with this problem is Malwarebytes and MSE. I also cannot run anything in safe mode. It crashes when attempting to run anything in that mode as well. The person helping me stated that I should run additional software, but I have not run it at this time. Is there anything I can do about this? I am not the most experienced user. Thank you so much for your help.

Ken

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,906 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:28 PM

Posted 02 March 2012 - 02:53 PM

Hello, try an online scan.
Have you trieg running from another user account,if that exists?

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 wrenken

wrenken
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:28 PM

Posted 02 March 2012 - 04:06 PM

Hello,

I ran Eset hrom another account and it found no threats. I tried running it from the account that is having the problems, but it always crasihed. Any other ideas? Thank you for your assistance.

Ken

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,906 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:28 PM

Posted 02 March 2012 - 04:26 PM

Time for a deeper look.

If you have to use the other account again do so,but mention that in the new topic.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 wrenken

wrenken
  • Topic Starter

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Local time:05:28 PM

Posted 04 March 2012 - 12:39 AM

Hi!

I followed your instructions and had no luck with the GMER, the boxes I was to check, were greyed out. I did this on the user account that had the issues, not the secondary account. I will post the logs where you have indicated. Thanks again, your help is very much appreciated.

Ken

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,906 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:06:28 PM

Posted 04 March 2012 - 05:42 PM

Hi Ken,Now that your log is properly posted and replied to I am closing this.

You're welcome.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users