Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

URGENT: Need Help (not computer savy)


  • Please log in to reply
2 replies to this topic

#1 sage_skier

sage_skier

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:09:13 AM

Posted 01 March 2012 - 05:52 PM

Ok so, yesterday this started but whenever I open a window whether it be internet or whatever, when I close out, the application stops running however the screen stays frozen. The computer isn't frozen because I can open up another internet just fine which replaces the previous frozen screen, but when I click exit, the task manager says nothing is running even though the page is still stuck on the screen. At first when this happened, I wasn't sure if there was a virus or something attacking my computer so I panicked and hit the "Q" button. The problem continued however it does not usually happen initially after start-up. The computer seems to run fine otherwise but who knows, I can't tell.
The funny thing is is that this only occurs on one of the user accounts for the comp. and it's this one. I have been struggling all afternoon so I went to iyogi.com and tried to get help over the phone and gave the guy access I don't know why, and he went in to Run and typed "eventvwr" and went through the application list and told me I ned the computer serviced, I terminated the session because I began feeling uneasy. It is a 5 yr old Dell computer with what I think is Windows XP Proffesional.

Pleasy help

thank you.

BC AdBot (Login to Remove)

 


#2 sage_skier

sage_skier
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:09:13 AM

Posted 01 March 2012 - 10:54 PM

Well, I guess noone wants to help on this forum, I tried here after getting no response after a day and no luck here either.

Anyway, I created a new windows sign-in user and I don't have the problem anymore, but I was wondering out of curiosity, is iyogi.com legit? I was in a prediciment earlier today and looking for something to call that could assist me and I came up to them through Google, a guy answred who barely spoke english and I told him about the situation and granted him access to my computer, w/ the 6-digit code and what not, he went in to Run and looked at eventvwr and through that list of applications, I told him I had to go because I began to feel uncomfortable.

If anyone is going to reply (seemingly unlikely), is this iyogi legit and why would I not have the problem on this user?

#3 hamluis

hamluis

    Moderator


  • Moderator
  • 55,751 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:11:13 AM

Posted 02 March 2012 - 07:33 AM

Since a new user profile worked properly...my guess would be that your profile was/is damaged.

We don't normally police the Web for scam sites...but Google is a pretty good source of info, if you care to use it.

http://www.google.com/#hl=en&sclient=psy-ab&q=iyogi.com+scam%3F&pbx=1&oq=iyogi.com+scam%3F&aq=f&aqi=&aql=&gs_sm=12&gs_upl=32156l35109l1l39468l6l6l0l0l0l0l437l1406l2-2.0.2l6l0&gs_l=hp.12...32156l35109l1l39468l6l6l0l0l0l0l437l1406l2-2j0j2l6l0&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=2cd3aa61ba2ae60f&biw=1440&bih=699

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users