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Redirected when trying to get to Google


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11 replies to this topic

#1 fritzey

fritzey

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  • Local time:10:51 PM

Posted 01 March 2012 - 03:09 PM

Hi -

Hit bad by some redirect virus and can't browse to iGoogle or Google Docs or google search from IE, Chrome or Firefox. I primarily use Firefox and run XP.

I've run Spybot - Search & Destroy, Malwarebytes' Anti-Malware, CCleaner and SUPERAntiSpyware.

I also uninstalled Firefox, all add-ons, Java and Flash reinstalled and had no results. No dice or changes with any of the these tactics.

Wow is this annoying, I have a Google Docs form connected to webpage and need to manage responses.

Help!!!

Edited by Budapest, 01 March 2012 - 04:01 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:08:51 PM

Posted 01 March 2012 - 04:12 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 fritzey

fritzey
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Posted 01 March 2012 - 06:11 PM

Hi Broni - Thanks for your reply, here are the logs as requested:

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 31
Adobe Flash Player 11.1.102.62
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````
________________________________________________________________________

Farbar Service Scanner Version: 01-03-2012
Ran by (administrator) on 01-03-2012 at 17:31:32
Running from "C:\Documents and Settings\\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: Attention! Unable to open wscsvc registry key. The service key does not exist.
Checking LEGACY_wscsvc: Attention! Unable to open LEGACY_wscsvc\0000 registry key. The key does not exist.


Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0B0000000A000000040000000100000002000000030000000B0000000500000006000000070000000800000009000000


**** End of log ****
__________________________________________________________________________________

MiniToolBox by Farbar Version: 18-01-2012
Ran by (administrator) on 01-03-2012 at 17:33:08
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================


94.63.147.22 www.google.com
94.63.147.23 www.bing.com


========================= IP Configuration: ================================

Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)
Broadcom NetLink ™ Fast Ethernet = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : Laptop

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom NetLink ™ Fast Ethernet

Physical Address. . . . . . . . . : 00-1C-23-FD-3D-BC



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

Physical Address. . . . . . . . . : 00-1C-BF-81-B1-02

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.4

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

24.92.226.11

Lease Obtained. . . . . . . . . . : Thursday, March 01, 2012 2:42:53 PM

Lease Expires . . . . . . . . . . : Friday, March 02, 2012 2:42:53 PM

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com
Addresses: 72.14.204.138, 72.14.204.100, 72.14.204.101, 72.14.204.102
72.14.204.113



Pinging google.com [72.14.204.138] with 32 bytes of data:



Reply from 72.14.204.138: bytes=32 time=26ms TTL=52

Reply from 72.14.204.138: bytes=32 time=27ms TTL=52



Ping statistics for 72.14.204.138:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 27ms, Average = 26ms

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.


Pinging yahoo.com [98.139.127.62] with 32 bytes of data:



Reply from 98.139.127.62: bytes=32 time=175ms TTL=51

Reply from 98.139.127.62: bytes=32 time=199ms TTL=51



Ping statistics for 98.139.127.62:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 175ms, Maximum = 199ms, Average = 187ms

Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1c 23 fd 3d bc ...... Broadcom NetLink ™ Fast Ethernet
0x10004 ...00 1c bf 81 b1 02 ...... Intel® PRO/Wireless 3945ABG Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.4 192.168.1.4 20
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 25
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 25
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 25
255.255.255.255 255.255.255.255 192.168.1.4 10003 1
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/01/2012 04:03:36 PM) (Source: Act.Data) (User: )
Description: The SQL Database instance is unavailable.

Error: (03/01/2012 03:56:06 PM) (Source: MSSQL$ACT7) (User: )
Description: FileMgr::StartLogFiles: Operating system error 2(The system cannot find the file specified.) occurred while creating or opening file 'C:\Documents and Settings\\My Documents\ACT\ACT for Windows 10\Databases\md_Copy.ALF'. Diagnose and correct the operating system error, and retry the operation.

Error: (03/01/2012 03:56:05 PM) (Source: MSSQL$ACT7) (User: )
Description: FCB::Open failed: Could not open file C:\Documents and Settings\\My Documents\ACT\ACT for Windows 10\Databases\md_Copy.ADF for file number 1. OS error: 2(The system cannot find the file specified.).

Error: (03/01/2012 03:20:36 PM) (Source: QuickBooks) (User: )
Description: QuickBooks: Premier Manufacturing and Wholesale Edition 2008An attempt to LogOff without a logon.

Error: (03/01/2012 03:17:40 PM) (Source: QuickBooks) (User: )
Description: QuickBooks: Premier Manufacturing and Wholesale Edition 2008Got unexpected error 5 in call to NetShareGetInfo for path \\Vostro400\shareddocs\Intuit\Company Files\Copy of Community Learning LLC GOOD.QBW

Error: (03/01/2012 03:17:07 PM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/01/2012 03:17:07 PM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/01/2012 03:17:07 PM) (Source: QuickBooks) (User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/01/2012 02:41:34 PM) (Source: Sage ACT! Scheduler) (User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. ScheduledItems count is less than or equal to 0.
at Act.Scheduler.SchedulerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/01/2012 01:15:37 PM) (Source: Application Hang) (User: )
Description: Hanging application Photoshop.exe, version 9.0.2.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (02/28/2012 04:59:54 PM) (Source: DCOM) (User: )
Description: The server {BE712FC5-5863-4C85-BD3D-8F3B7C4A6A7E} did not register with DCOM within the required timeout.

Error: (02/28/2012 04:59:46 PM) (Source: DCOM) (User: )
Description: The server {FFF2D28F-E4EE-44D9-8104-8E71556757F6} did not register with DCOM within the required timeout.

Error: (02/27/2012 05:56:59 PM) (Source: PlugPlayManager) (User: )
Description: The device Root\LEGACY_SASDIFSV\0000 disappeared from the system without first being prepared for removal.

Error: (02/27/2012 04:50:36 PM) (Source: System Error) (User: )
Description: Error code 00000077, parameter1 c00000b5, parameter2 c00000b5, parameter3 00000000, parameter4 0b0eb000.

Error: (02/27/2012 10:54:05 AM) (Source: DCOM) (User: )
Description: The server {9E14B23B-5D8A-447F-B962-6D6D6897861E} did not register with DCOM within the required timeout.

Error: (02/24/2012 00:11:36 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume2

Error: (02/21/2012 05:36:59 PM) (Source: DCOM) (User: )
Description: The server {BE712FC5-5863-4C85-BD3D-8F3B7C4A6A7E} did not register with DCOM within the required timeout.

Error: (02/21/2012 05:36:11 PM) (Source: DCOM) (User: )
Description: The server {9E14B23B-5D8A-447F-B962-6D6D6897861E} did not register with DCOM within the required timeout.

Error: (02/21/2012 05:35:41 PM) (Source: DCOM) (User: )
Description: The server {9E14B23B-5D8A-447F-B962-6D6D6897861E} did not register with DCOM within the required timeout.

Error: (02/15/2012 05:54:58 PM) (Source: DCOM) (User: )
Description: The server {9E14B23B-5D8A-447F-B962-6D6D6897861E} did not register with DCOM within the required timeout.


Microsoft Office Sessions:
=========================
Error: (03/01/2012 04:03:36 PM) (Source: Act.Data)(User: )
Description: The SQL Database instance is unavailable.

Error: (03/01/2012 03:56:06 PM) (Source: MSSQL$ACT7)(User: )
Description: FileMgr::StartLogFiles2(The system cannot find the file specified.)C:\Documents and Settings\\My Documents\ACT\ACT for Windows 10\Databases\md_Copy.ALF

Error: (03/01/2012 03:56:05 PM) (Source: MSSQL$ACT7)(User: )
Description: FCB::Open failedC:\Documents and Settings\\My Documents\ACT\ACT for Windows 10\Databases\md_Copy.ADF12(The system cannot find the file specified.)

Error: (03/01/2012 03:20:36 PM) (Source: QuickBooks)(User: )
Description: QuickBooks: Premier Manufacturing and Wholesale Edition 2008An attempt to LogOff without a logon.

Error: (03/01/2012 03:17:40 PM) (Source: QuickBooks)(User: )
Description: QuickBooks: Premier Manufacturing and Wholesale Edition 2008Got unexpected error 5 in call to NetShareGetInfo for path \\Vostro400\shareddocs\Intuit\Company Files\Copy of Community Learning LLC GOOD.QBW

Error: (03/01/2012 03:17:07 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/01/2012 03:17:07 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/01/2012 03:17:07 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/01/2012 02:41:34 PM) (Source: Sage ACT! Scheduler)(User: )
Description: Service cannot be started. System.Exception: Unable to start scheduler service. ScheduledItems count is less than or equal to 0.
at Act.Scheduler.SchedulerService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (03/01/2012 01:15:37 PM) (Source: Application Hang)(User: )
Description: Photoshop.exe9.0.2.0hungapp0.0.0.000000000


=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 2.1.4)
3ivx MPEG-4 5.0.3 (remove only) (Version: 5.0.3)
Adobe Acrobat 7.0 Professional (Version: 7.1.0)
Adobe Acrobat Connect Add-in
Adobe AIR (Version: 1.5.2.8870)
Adobe Bridge 1.0 (Version: 001.000.004)
Adobe Common File Installer (Version: 1.00.0000)
Adobe Creative Suite 2
Adobe Flash Player 11 Plugin (Version: 11.1.102.62)
Adobe Help Center 1.0 (Version: 001.000.000)
Adobe Illustrator CS2 (Version: 12.000.000)
Adobe InDesign CS2 (Version: 004.000.000)
Adobe Photoshop CS2 (Version: 9.0)
Adobe Reader 8.1.0 (Version: 8.1.0)
Adobe Shockwave Player 11 (Version: 11)
Adobe Stock Photos 1.0 (Version: 001.000.000)
Adobe Stock Photos 1.0 (Version: 1.0.8)
Adobe SVG Viewer 3.0 (Version: 3.0)
Advanced Audio FX Engine
Advanced Video FX Engine
Amazon MP3 Downloader 1.0.12 (Version: 1.0.12)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Audacity 1.2.6
BlackBerry Desktop Software 6.0.1 (Version: 6.0.1.18)
Bonjour (Version: 3.0.0.10)
Broadcom Management Programs (Version: 10.15.01)
Brother MFC-495CW (Version: 1.00)
Browser Address Error Redirector (Version: 1.00.0000)
CardScan 8.0.5 (Version: 8.0.5)
CCleaner (Version: 2.35)
CCRQBOM
CCRQBOM (Version: 3.2.2)
Celtx (2.7) (Version: 2.7 (en-US))
CleanUp!
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HDA D330 MDC V.92 Modem
Defraggler (Version: 1.21)
Dell Automated PC TuneUp (Version: 1.0.3085)
Dell Mobile Broadband Card Utility (Version: 2.06.02.060)
Dell Touchpad (Version: 7.1.102.7)
Dell Webcam Center
Dell Webcam Manager
Digital Line Detect (Version: 1.21)
DigitalPersona Password Manager 2.0.0 (Version: 2.0.0)
DNA Beginning Level
DYMO Label Software
ErrorEND (Version: 1.0.6.1)
Evernote v. 4.5.2 (Version: 4.5.2.5904)
FlipShare (Version: 5.0.5.52727)
Free WMA to MP3 Converter 1.16
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.4)
Garmin WebUpdater (Version: 2.5.4)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Talk Plugin (Version: 2.6.1.5251)
Google Update Helper (Version: 1.3.21.99)
Google Updater (Version: 2.4.2432.1652)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
GSiteCrawler (Version: v1.23)
Hitachi LifeStudio 1.0.0.681 & Hitachi Backup 1.0.0.31 (Version: 1.0.0.681)
HP OrderReminder (Version: 2.1)
HP Web Jetadmin 10.0
IC Forms
ieSpell (Version: 2.5.1 (build 106))
Independent Contractor Forms
InstaCodecs (Version: 1.0)
Intel® PROSet/Wireless Software (Version: 11.01.0000)
IntelliSonic Speech Enhancement (Version: 2.1.37)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
Jing (Version: 2.4.10231)
K-Lite Codec Pack 7.6.0 (Basic) (Version: 7.6.0)
Laptop Integrated Webcam Driver (1.03.02.0719)
LaserJet 1018
ListGrabber Standard 2008 (Version: )
Live! Cam Avatar v1.0 (Version: 1.0)
LLC Forms
Malwarebytes' Anti-Malware
Matrox PowerDesk-SE (GXM) (Version: 2.4.0.11)
mCore (Version: 9.24.0000)
mDrWiFi (Version: 9.24.0000)
MediaDirect (Version: 4.7)
mHlpDell (Version: 9.24.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft English TTS Engine (Version: 2.0.1000.0)
Microsoft IntelliPoint 8.0 (Version: 8.0.225.0)
Microsoft IntelliType Pro 7.0 (Version: 7.0.260.0)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft MapPoint North America 2009 (Version: 16.0.18.1000)
Microsoft National Language Support Downlevel APIs
Microsoft Office Access database engine 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Publisher 2003 (Version: 11.0.8173.0)
Microsoft Office Standard Edition 2003 (Version: 11.0.8173.0)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (HPWJA) (Version: 9.4.5000.00)
Microsoft SQL Server 2005 Tools Express Edition (Version: 9.4.5000.00)
Microsoft SQL Server 2008 R2
Microsoft SQL Server 2008 R2 Native Client (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 RsFx Driver (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Setup (English) (Version: 10.50.1600.1)
Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)
Microsoft SQL Server Browser (Version: 10.50.1600.1)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 10.50.1600.1)
Microsoft Sync Framework 2.0 Core Components (x86) ENU (Version: 2.0.1578.0)
Microsoft Sync Framework 2.0 Provider Services (x86) ENU (Version: 2.0.1578.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
mIWA (Version: 9.24.0000)
mLogView (Version: 9.24.0000)
mMHouse (Version: 9.24.0000)
Modem Diagnostic Tool (Version: 1.0.20.0)
Mozilla Firefox 10.0.2 (x86 en-US) (Version: 10.0.2)
mPfMgr (Version: 9.24.0000)
mPfWiz (Version: 9.24.0000)
mProSafe (Version: 9.00.0000)
mSCfg (Version: 9.24.0000)
mSSO (Version: 9.24.0000)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
mWlsSafe (Version: 9.00.0000)
mWMI (Version: 9.24.0000)
mZConfig (Version: 9.24.0000)
Napoleon Hill's Great Thoughts
NetWaiting (Version: 2.5.44)
NVIDIA Drivers
OutlookAddinSetup (Version: 1.0.0)
PaperPort Image Printer (Version: 1.00.0000)
PayPal Plug-In (Version: 2.0.45.0)
QualxServ Service Agreement (Version: 1.11.0000)
QuickBooks Premier: Mfg and Whsle Edition 2007 (Version: )
QuickBooks Premier: Mfg and Whsle Edition 2008 (Version: 18.0.4010.606)
QuickBooks Product Listing Service (Version: 2.0.148)
QuickSet (Version: 8.3.14)
QuickTime (Version: 7.71.80.42)
Real Alternative 2.0.2 (Version: 2.0.2)
Revo Uninstaller 1.93 (Version: 1.93)
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio Update Manager (Version: 3.0.0)
Sage ACT! Pro 2012 (Version: 14.0.0.0)
SAPI Wrapper (Version: 1.0.0.0)
ScanSoft PaperPort 11 (Version: 11.2.0000)
Screaming Frog SEO Spider (Version: 0.01)
SearchAssist
Security Center Pro 2.3
Skype™ 4.2 (Version: 4.2.187)
SmartSound Quicktracks for Premiere Elements 8.0 (Version: 3.11.3090)
Sonic Activation Module (Version: 1.0)
Spybot - Search & Destroy (Version: 1.6.2)
SQL Server 2008 R2 Common Files (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Services (Version: 10.50.1600.1)
SQL Server 2008 R2 Database Engine Shared (Version: 10.50.1600.1)
Sql Server Customer Experience Improvement Program (Version: 10.50.1600.1)
Stamps.com
Stamps.com (Version: 8.6.0.1958)
Stamps.com Application Support for Microsoft Word 2000, 2002, 2003 (Version: 6.2.1.1489)
Stamps.com support for Microsoft Word 2000-2007
StuffIt Expander 2010 (Version: 14.0.0)
Suite Specific (Version: 2.0.0)
SupportSoft Assisted Service (Version: 15)
Swift To-Do List 7.431 (Version: 7.431)
System Requirements Lab
TTS Wrapper (Version: 1.0.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB980302) (Version: 1)
W2 Mate (2011) 8.0.46
WebFldrs XP (Version: 9.50.7523)
WIDCOMM Bluetooth Software (Version: 5.1.0.3400)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Imaging Component (Version: 3.0.0.0)
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up (Version: 3.00.00.0000)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)
XP TCP/IP Repair 2.1 (Version: 2.1)
Yontoo Layers Runtime 1.10.01 (Version: 1.10.01)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 52%
Total physical RAM: 2046.11 MB
Available physical RAM: 980.01 MB
Total Pagefile: 3938.24 MB
Available Pagefile: 2764.23 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.54 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:146.47 GB) (Free:36.67 GB) NTFS
3 Drive e: (LS_SOFTWARE) (CDROM) (Total:0.29 GB) (Free:0 GB) UDF
4 Drive f: (LIFESTUDIO) (Fixed) (Total:297.61 GB) (Free:232.01 GB) FAT32

========================= Users: ========================================

User accounts for \\LAPTOP

Administrator Guest HelpAssistant
QBDataServiceUser18 SUPPORT_388945a0


**** End of log ****
_____________________________________________________________________________

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.01.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
:: LAPTOP [administrator]

3/1/2012 5:42:01 PM
mbam-log-2012-03-01 (17-42-01).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 240955
Time elapsed: 10 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 1
HKCR\AppID\activex.DLL (Adware.180Solutions) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Documents and Settings\All Users\Application Data\ListGrabber Standard 2008\transfer_369.log (Extension.Mismatch) -> Quarantined and deleted successfully.

(end)
__________________________________________________________________________________________

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-03-01 18:01:36
-----------------------------
18:01:36.718 OS Version: Windows 5.1.2600 Service Pack 3
18:01:36.718 Number of processors: 2 586 0xF0D
18:01:36.718 ComputerName: MIKESLAPTOP UserName:
18:01:39.156 Initialize success
18:02:59.062 AVAST engine defs: 12030101
18:03:00.640 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
18:03:00.640 Disk 0 Vendor: TOSHIBA_ LB11 Size: 152627MB BusType: 3
18:03:00.671 Disk 0 MBR read successfully
18:03:00.671 Disk 0 MBR scan
18:03:00.703 Disk 0 Windows XP default MBR code
18:03:00.718 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 78 MB offset 63
18:03:00.734 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 149981 MB offset 160650
18:03:00.734 Disk 0 Partition - 00 0F Extended LBA 2557 MB offset 307339515
18:03:00.765 Disk 0 Partition 3 00 DD MSDOS5.0 2557 MB offset 307339578
18:03:00.781 Disk 0 scanning sectors +312576705
18:03:00.859 Disk 0 scanning C:\WINDOWS\system32\drivers
18:03:24.625 Service scanning
18:04:38.812 Modules scanning
18:04:53.187 Disk 0 trace - called modules:
18:04:53.218 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
18:04:53.218 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8adec030]
18:04:53.218 3 CLASSPNP.SYS[ba0f8fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x8adcf030]
18:04:54.343 AVAST engine scan C:\WINDOWS
18:05:00.000 AVAST engine scan C:\WINDOWS\system32
18:08:53.968 AVAST engine scan C:\WINDOWS\system32\drivers
18:09:16.812 AVAST engine scan C:\Documents and Settings\
18:09:31.718 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\\Desktop\MBR.dat"
18:09:31.734 The log file has been saved successfully to "C:\Documents and Settings\\Desktop\aswMBR.txt"

#4 Broni

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Posted 01 March 2012 - 08:00 PM

You're not running any AV program.

Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
Update, run full scan, report on any findings.

Then....

Your "hosts" file has been hijacked.
Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.

*********************

Re-run MiniToolbox.
Checkmark following boxes:
  • List content of Hosts
Click Go and post the result.

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#5 fritzey

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Posted 02 March 2012 - 06:49 AM

Here are the results:

Malware@#p8l74qbevaqr C:\Program Files\Security Center\SecurityCenterSrv.exe

Malware@#3h9w9hiq45ku1 C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dll

Suspicious@#29lf085s8ptmv C:\Documents and Settings\\Desktop\aswMBR.exe


_________________________________________________________________
MiniToolBox by Farbar Version: 18-01-2012
Ran by (administrator) on 02-03-2012 at 06:46:35
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 localhost


**** End of log ****

#6 Broni

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Posted 02 March 2012 - 04:58 PM

How is redirection?

You have two registry keys missing which are affecting Security Center functioning.

Following steps involve registry editing. Please create new restore point before proceeding!!!
How to:
XP - http://support.microsoft.com/kb/948247
Vista and Seven - http://www.howtogeek.com/howto/windows-vista/create-a-restore-point-for-windows-vistas-system-restore/



Please go to Start=>Run (alternatively use Windows key+R), type regedit and click OK.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
Right-Click Root and select Permissions...
Under Security type while Everyone is selected put a check mark in the box under Allow next to Full Control.
Click Apply and OK.

Download XP.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
Unzip downloaded file.
You'll find several files inside.
Double-click wscsvc.reg and confirm the prompt.
Double-click legacy_wscsvc.reg and confirm the prompt.

Please go back to the the Root key again while Everyone is selected remove check mark in the box under Allow next to Full Control and close the registry.
Restart computer.
Post new FSS log.

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#7 fritzey

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Posted 02 March 2012 - 05:25 PM

The redirection problem is gone, thanks! Should I got ahead with the steps above?

#8 Broni

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Posted 02 March 2012 - 05:38 PM

Good news and yes.

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#9 fritzey

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Posted 13 March 2012 - 11:24 AM

Hi Broni -

Did all the above here are my FSS logs:

Farbar Service Scanner Version: 01-03-2012
Running from "C:\Documents and Settings\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AegisP(8) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x0B0000000A000000040000000100000002000000030000000B0000000500000006000000070000000800000009000000


**** End of log ****

#10 Broni

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Posted 13 March 2012 - 08:27 PM

Good job.

Couple more steps....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#11 fritzey

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Posted 14 March 2012 - 04:31 PM

Hi Broni - Here are the results from the ESET scan:

C:\Documents and Settings\Application Data\AVG\Rescue\PC Tuneup 2011\120224125734468.rsc multiple threats
C:\Documents and Settings\My Documents\Downloads\cnet_free-wma-mp3-converter_exe.exe a variant of Win32/InstallCore.D application
C:\Documents and Settings\My Documents\Downloads\cnet_MyVideoConverter_Setup242_zip(1).exe a variant of Win32/InstallCore.D application
C:\Documents and Settings\My Documents\Downloads\cnet_MyVideoConverter_Setup242_zip.exe a variant of Win32/InstallCore.D application
C:\Documents and Settings\My Documents\Downloads\cnet_xptcprep_exe.exe a variant of Win32/InstallCore.D application
C:\Documents and Settings\My Documents\Downloads\xptcprep.exe Win32/Toolbar.Zugo application

Looks like I picked up something from CNET.

#12 Broni

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Posted 14 March 2012 - 09:11 PM

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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