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help removing mystart incredibar


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7 replies to this topic

#1 godzilla15

godzilla15

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Posted 01 March 2012 - 10:20 AM

I have been infected with Mystart Incredibar on IE, Firefox, and Chrome. Canary is still running infection free as of now. I am running windows 7 Home Premium 64 bit, and it is fully up to date. I am running Firefox 10.0.2, Chrome 17.0.963.56, and IE 9.0.8112.16421, and Canary 19.0.1057.0. I have run Malwarebytes Antimalware, Advanced System Care, and AVG, and none of them have been able to resolve the problem. The Mystart Incredibar is changing the start page and is redirecting the address bar search. It initially changed the search tool in FF to Mystart, but I was able to manually change that back. When running a browser.search.defaultenginename search in about config it returned an entry for Mystart search, modifying this to Google did not resolve the problem.

When searching this problem on Google all I am able to find is instructions for a manual removal that require stopping all active Mystart processes and uninstalling all Mystart programs, i have checked multiple times and I have never had any running processes or installed programs that would be associated with this virus.

Can someone please help me with any suggestions for the next step?

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#2 boopme

boopme

    To Insanity and Beyond


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Posted 01 March 2012 - 11:09 AM

Hello,are you running Firefox?

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 godzilla15

godzilla15
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Posted 01 March 2012 - 11:22 AM

MiniToolBox by Farbar Version: 18-01-2012
Ran by ERIC (administrator) on 01-03-2012 at 11:17:43
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: 216.155.139.115:3128

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 1030 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Wireless Network Connection" nexthop=192.168.2.1 publish=Yes
add address name="Wireless Network Connection" address=192.168.2.10 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : ERIC-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : AC-72-89-97-49-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : AC-72-89-97-49-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : AC-72-89-97-49-82
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 84-8F-69-AA-8B-96
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 1030
Physical Address. . . . . . . . . : AC-72-89-97-49-7E
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::358b:6c43:259f:6481%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 195850889
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-04-D2-B6-84-8F-69-AA-8B-96
DNS Servers . . . . . . . . . . . : 4.2.2.2
4.2.2.3
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{33846C03-89CA-4EDE-89AB-6202D3A90E2D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ADE06C2C-33DE-4015-B3D1-8BF44625A9CB}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.mi.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2

Name: google.com
Addresses: 74.125.226.229
74.125.226.230
74.125.226.231
74.125.226.232
74.125.226.233
74.125.226.238
74.125.226.224
74.125.226.225
74.125.226.226
74.125.226.227
74.125.226.228


Pinging google.com [74.125.226.228] with 32 bytes of data:
Reply from 74.125.226.228: bytes=32 time=84ms TTL=51
Reply from 74.125.226.228: bytes=32 time=426ms TTL=51

Ping statistics for 74.125.226.228:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 426ms, Average = 255ms
Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2

Name: yahoo.com
Addresses: 209.191.122.70
98.139.127.62
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=956ms TTL=50
Reply from 98.139.183.24: bytes=32 time=1084ms TTL=51

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 956ms, Maximum = 1084ms, Average = 1020ms
Server: vnsc-bak.sys.gtei.net
Address: 4.2.2.2

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time=4ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 3ms
===========================================================================
Interface List
20...ac 72 89 97 49 7f ......Microsoft Virtual WiFi Miniport Adapter #2
19...ac 72 89 97 49 7f ......Microsoft Virtual WiFi Miniport Adapter
15...ac 72 89 97 49 82 ......Bluetooth Device (Personal Area Network)
12...84 8f 69 aa 8b 96 ......Realtek PCIe FE Family Controller
11...ac 72 89 97 49 7e ......Intel® Centrino® Wireless-N 1030
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
23...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.10 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.10 281
192.168.2.10 255.255.255.255 On-link 192.168.2.10 281
192.168.2.255 255.255.255.255 On-link 192.168.2.10 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.10 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.10 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.2.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::358b:6c43:259f:6481/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/01/2012 10:38:42 AM) (Source: Microsoft Office 14) (User: )
Description: Microsoft Word: Accepted Safe Mode action : Word failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?.
Accepted Safe Mode action : Microsoft Word.

Error: (03/01/2012 10:38:35 AM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e2f6
Faulting module name: btmoffice.dll, version: 1.0.0.45, time stamp: 0x4d0155a1
Exception code: 0xc0000005
Fault offset: 0x00000000000065ff
Faulting process id: 0x2010
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (03/01/2012 10:38:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e2f6
Faulting module name: btmoffice.dll, version: 1.0.0.45, time stamp: 0x4d0155a1
Exception code: 0xc0000005
Fault offset: 0x00000000000065ff
Faulting process id: 0x29f0
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (03/01/2012 10:24:15 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 90080108

Error: (03/01/2012 02:34:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5023

Error: (03/01/2012 02:34:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5023

Error: (03/01/2012 02:34:06 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/01/2012 02:34:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2527

Error: (03/01/2012 02:34:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2527

Error: (03/01/2012 02:34:04 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (03/01/2012 09:23:48 AM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (03/01/2012 09:22:11 AM) (Source: NetBT) (User: )
Description: The name "ERIC-PC :0" could not be registered on the interface with IP address 192.168.2.10.
The computer with the IP address 192.168.2.4 did not allow the name to be claimed by
this computer.

Error: (03/01/2012 09:22:08 AM) (Source: NetBT) (User: )
Description: The name "ERIC-PC :0" could not be registered on the interface with IP address 192.168.2.10.
The computer with the IP address 192.168.2.4 did not allow the name to be claimed by
this computer.

Error: (03/01/2012 09:21:42 AM) (Source: NetBT) (User: )
Description: The name "ERIC-PC :0" could not be registered on the interface with IP address 192.168.2.10.
The computer with the IP address 192.168.2.4 did not allow the name to be claimed by
this computer.

Error: (02/29/2012 10:03:51 PM) (Source: iaStor) (User: )
Description: The device, \Device\Ide\iaStor0, did not respond within the timeout period.

Error: (02/29/2012 09:59:39 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (02/29/2012 09:59:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (02/29/2012 09:56:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (02/29/2012 09:55:52 PM) (Source: NetBT) (User: )
Description: The name "ERIC-PC :0" could not be registered on the interface with IP address 192.168.2.10.
The computer with the IP address 192.168.2.4 did not allow the name to be claimed by
this computer.

Error: (02/29/2012 09:55:52 PM) (Source: NetBT) (User: )
Description: The name "ERIC-PC :20" could not be registered on the interface with IP address 192.168.2.10.
The computer with the IP address 192.168.2.4 did not allow the name to be claimed by
this computer.


Microsoft Office Sessions:
=========================
Error: (03/01/2012 10:38:42 AM) (Source: Microsoft Office 14)(User: )
Description: Microsoft WordWord failed to start correctly last time. Starting Word in safe mode will help you correct or isolate a startup problem in order to successfully start the program. Some functionality may be disabled in this mode.

Do you want to start Word in safe mode?

Error: (03/01/2012 10:38:35 AM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.6024.10004d83e2f6btmoffice.dll1.0.0.454d0155a1c000000500000000000065ff201001ccf7c1133e601dC:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Intel\Bluetooth\btmoffice.dll9ad73fae-63b4-11e1-854f-ac7289974982

Error: (03/01/2012 10:38:34 AM) (Source: Application Error)(User: )
Description: WINWORD.EXE14.0.6024.10004d83e2f6btmoffice.dll1.0.0.454d0155a1c000000500000000000065ff29f001ccf7c153fa3733C:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files (x86)\Intel\Bluetooth\btmoffice.dll9aa0eca3-63b4-11e1-854f-ac7289974982

Error: (03/01/2012 10:24:15 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 90080108

Error: (03/01/2012 02:34:06 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5023

Error: (03/01/2012 02:34:06 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5023

Error: (03/01/2012 02:34:06 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/01/2012 02:34:04 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2527

Error: (03/01/2012 02:34:04 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2527

Error: (03/01/2012 02:34:04 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.1.102.62)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.62)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Advanced Audio FX Engine (Version: 1.12.05)
Advanced SystemCare 5 (Version: 5.1.0)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
AVG 2012 (Version: 12.0.1913)
AVG 2012 (Version: 12.0.2114)
AVG 2012 (Version: 2012.0.1913)
Belkin Setup and Router Monitor
Belkin USB Print and Storage Center (Version: 1.1.2)
BioShock 2 (Version: 1.00.0000)
Bonjour (Version: 3.0.0.10)
Broadcom InConcert Maestro (Version: 1.0.1.1500)
Consumer In-Home Service Agreement (Version: 2.0.0)
Cozi (Version: 1.0.6505.38692)
CyberLink PowerDVD 9.6 (Version: 9.6.1.3522)
D3DX10 (Version: 15.4.2368.0902)
DC Universe Online
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Marketplace Webslice IE8 (Version: 8.0)
Dell MusicStage (Version: 1.5.201.0)
Dell PhotoStage (Version: 1.5.0.65)
Dell Stage (Version: 1.5.420.0)
Dell Support Center (Version: 3.1.5907.23)
Dell Touchpad (Version: 7.1209.101.204)
Dell VideoStage (Version: 1.2.0.1719)
Dell Webcam Central (Version: 2.00.46)
DirectX 9 Runtime (Version: 1.00.0000)
Facebook Video Calling 1.1.1.1 (Version: 1.1.1)
Google Chrome (Version: 17.0.963.56)
Google Chrome Canary (Version: 19.0.1057.0)
GoToAssist 8.0.0.514
HD Video Converter Factory Pro
InstallIQ Updater (Version: 1.4.2.0)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2345)
Intel® PROSet/Wireless Software for Bluetooth® Technology (Version: 1.0.1.0489)
Intel® PROSet/Wireless WiFi Software (Version: 14.1.2000)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
Intel® WiDi (Version: 2.1.42.0)
Intel® Wireless Display
Internet Explorer (Version: 8)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 29 (64-bit) (Version: 6.0.290)
Java™ 6 Update 29 (Version: 6.0.290)
Junk Mail filter update (Version: 15.4.3502.0922)
Lexmark Pro800-Pro900 Series
Magic: The Gathering — Duels of the Planeswalkers 2012 - Demo
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
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Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
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MSVCRT (Version: 15.4.2862.0708)
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NVIDIA 3D Vision Driver 268.30 (Version: 268.30)
NVIDIA Control Panel 268.30 (Version: 268.30)
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NVIDIA Optimus 1.0.21 (Version: 1.0.21)
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NVIDIA Update Components (Version: 1.0.21)
PhotoShowExpress (Version: 2.0.063)
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QuickTime (Version: 7.71.80.42)
RBVirtualFolder64Inst (Version: 1.00.0000)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.6312)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Sanctum
Secunia PSI (2.0.0.3003)
Sid Meier's Civilization V - Demo
Skype™ 5.8 (Version: 5.8.154)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
SRWare Iron 15.0.900.0
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TrueCrypt (Version: 7.1)
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Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2597091) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 64-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Video Mover
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.11 (Version: 1.1.11)
Vuze (Version: 4.7)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
World of Warcraft (Version: 4.2.2.14545)
Yahoo! Messenger
Yahoo! Software Update

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 8086.17 MB
Available physical RAM: 5003.68 MB
Total Pagefile: 16170.53 MB
Available Pagefile: 10233.03 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.86 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:576.54 GB) (Free:97.3 GB) NTFS

========================= Users: ========================================

User accounts for \\ERIC-PC

Administrator ERIC Guest
UpdatusUser


**** End of log ****

#4 boopme

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Posted 01 March 2012 - 11:54 AM

It initially changed the search tool in FF to Mystart, but I was able to manually change that back


Does this mean you removed the search engine by [edit]Removing search engines in FireFox?
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#5 godzilla15

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Posted 01 March 2012 - 12:17 PM

Yes I manually removed it by using the remove search engine tool in FF, and changing the default search to Google, this changed the action of the search box to Google, but the address bar search function continued to operate thru Mystart. After this change I checked the default search engine thru about:config, but it was still defaulting to Mystart. I modified that to use Google, but have not seen any change in my system since.

#6 boopme

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Posted 01 March 2012 - 12:26 PM

OK, If it still exists we'll need to find the last keys.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 godzilla15

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Posted 01 March 2012 - 02:57 PM

It is posted here http://www.bleepingcomputer.com/forums/topic444724.html

#8 boopme

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Posted 02 March 2012 - 10:26 AM

Thank you!
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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