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Vista Windows Update Unexpectedly Closes


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#1 schultzn5

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Posted 01 March 2012 - 10:04 AM

Windows Update unexpectedly closes every time my computer loads. I have downloaded Windows FixIt and tried that method but the FixIt program closes as well. I then tried to manually reset Update through command prompts but I get "system error 5 Access Denied" when I input the first recommended command of "net stop bits". What do I do next?

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#2 cryptodan

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Posted 01 March 2012 - 10:10 AM

Go to Start > All Programs > Accessories > Right click on Command Prompt and select Run As Administrator then try again.

#3 schultzn5

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Posted 01 March 2012 - 10:12 AM

thanks. i can now enter in the command prompts. i'll let you know how it turns out.

#4 schultzn5

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Posted 01 March 2012 - 10:17 AM

after I type "Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
into the command prompt I get the following message "the system cannot find the path specified".




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