Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help! Comboix Deleted My Files


  • This topic is locked This topic is locked
19 replies to this topic

#1 theshep

theshep

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 01 March 2012 - 09:54 AM

I ran Combofix to rid my computer of a nasty infection and all my files are gone! Also, looks like Avast removed most of the Qoobox content. These are critical files and I really need to get them back as quickly as possible. Thanks so much! :huh:

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 02:36 AM

hello


I have been working with you about this so lets keep working on this here

SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
:folderfind
*new folder*
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 theshep

theshep
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 02 March 2012 - 10:23 AM

Unfortunately SystemLook did not retrieve the files.

Edited by theshep, 02 March 2012 - 10:24 AM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 02:43 PM

let me know how it goes with the data recovery software


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 theshep

theshep
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 02 March 2012 - 09:45 PM

The missing files were located in the System Volume Information folder. I found all music and picture files. While music files were intact I am unable to access the jpg files (the item 000.jpg that this shortcut refers to has been changed or moved) so I am trying to get this final issue resolved. Thanks so much for your help; much appreciated!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 09:47 PM

That is great news



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 theshep

theshep
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 02 March 2012 - 09:56 PM

It certainly is!

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 10:04 PM

:thumbup2:
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 theshep

theshep
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 02 March 2012 - 10:19 PM

Tried a System Restore to retrieve the pictures but no luck.

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 10:26 PM

before doing anything else I think you should go to the windows forum and ask them in there to help


the files are there somebody should know how to retrive them


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 theshep

theshep
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 02 March 2012 - 10:33 PM

Great suggestion. Will do!

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 10:35 PM

:thumbup2: keep me posted


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 theshep

theshep
  • Topic Starter

  • Members
  • 34 posts
  • OFFLINE
  •  
  • Local time:06:12 AM

Posted 02 March 2012 - 10:37 PM

Will do and thanks! :thumbsup:

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 02 March 2012 - 10:43 PM

:thumbup2:
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:12 AM

Posted 08 March 2012 - 02:34 AM

Hello


Just checking in on you as it has been a couple of days since I have heard from you.

Are you having any troubles or just need more time?




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users