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Security Shield


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#1 ris1982

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Posted 29 February 2012 - 07:25 PM

So I got the Security Shield virus or infection. I went to the page to remove it and I followed all the steps. However, when I got to the part that says remove hosts and then download the hosts again, it won't let me save the hosts. An message pops up that says I don't have access because I am not an administrator. I should be able to do cuz I am the administrator. Please tell me what I am doing wrong, I followed all the steps so it should be working?? Thanks

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#2 narenxp

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Posted 29 February 2012 - 07:34 PM

Before checking hosts file lets check if PC is clean

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)


Please download GMER from here(doesnot work on 64 bit OS)

http://www2.gmer.net/download.php

Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.


Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

Edited by narenxp, 29 February 2012 - 07:34 PM.


#3 ris1982

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Posted 29 February 2012 - 09:19 PM

I tried to download the TDSSkiller and launch it but it said that it was not a valid application?

#4 narenxp

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Posted 01 March 2012 - 02:31 AM

Download exehelper

http://www.raktor.net/exeHelper/exeHelper.com

Boot the PC into safemode with networking

Double-click on exeHelper.com to run the fix.

A black window should pop up, press any key to close once the fix is completed.

Now try to run TDSSkiller,if you still have issues ignore TDSSkiller,run the other two




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