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Java exploit and trojan issue


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17 replies to this topic

#1 FluffyPup

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Posted 29 February 2012 - 06:20 PM

Java issues with my Vista PC. I ran Avasta bootup scan about a week ago. It found and deleted Java:Agent???[Trj]

Computer seemed to be running fine but internet connection was really slow. Contacted tech support at my IP. Came down to I need to run a virus sweep.

Ran Avast bootup scan last night. Avast found and deleted Java:CVE-2011-3544-CT[Exp]

Seems I can't get rid of java issues. Do I have a further issue or is this bad luck? How do I stop these java issues?

Thanks,
FP

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#2 Broni

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Posted 29 February 2012 - 06:21 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 FluffyPup

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Posted 29 February 2012 - 06:23 PM

I am working on that.

Earlier I posted a Blue Screen of Death issue with my Windows 7 PC. Could this be the same issue?

#4 Broni

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Posted 29 February 2012 - 06:26 PM

I just asked mods to close your other topic.
Never create more than one topic regarding very same computer.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 FluffyPup

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Posted 29 February 2012 - 06:27 PM

Here is the Security Check scan.

I see is has Norton listed. What a pest. Thought I got rid of that long ago. How do I get rid of it?

Results of screen317's Security Check version 0.99.24
Windows Vista Service Pack 2 x86 (UAC is disabled!)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
avast! Internet Security
SonicStage Mastering Studio Audio Filter Custom Preset
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

SUPERAntiSpyware
CCleaner
Java™ 7 Update 3
Out of date Java installed!
Adobe Flash Player 11.1.102.55
Adobe Reader X (10.1.2)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
Malwarebytes' Anti-Malware mbamservice.exe
Windows Defender MSASCui.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast afwServ.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````

#6 FluffyPup

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Posted 29 February 2012 - 06:35 PM

Farbar Service Scanner Version: 22-02-2012
Ran by FluffyPup (administrator) on 29-02-2012 at 15:31:34
Running from "C:\Users\FluffyPup\Desktop"
Microsoft® Windows Vista™ Business Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Disabled. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============

File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

#7 FluffyPup

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Posted 29 February 2012 - 06:41 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by FluffyPup (administrator) on 29-02-2012 at 15:37:40
Microsoft® Windows Vista™ Business Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller = Local Area Connection 3 (Connected)
Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller = Local Area Connection (Media disconnected)
Intel® Wireless WiFi Link 4965AGN = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : user-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-13-A9-6F-98-32
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::482f:599e:3476:e1bb%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, February 29, 2012 1:10:49 PM
Lease Expires . . . . . . . . . . : Thursday, March 01, 2012 1:10:49 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 318772137
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-00-62-05-00-1A-80-57-46-36
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-13-E8-8D-2F-C1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-1A-80-D4-4E-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{10117C88-8EF9-40D4-8DE7-67D1C7416955}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3031:126b:3f57:febb(Preferred)
Link-local IPv6 Address . . . . . : fe80::3031:126b:3f57:febb%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B23D038D-04EF-4E54-A374-6CEF0C753E74}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: home
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.224.165
74.125.224.166
74.125.224.167
74.125.224.168
74.125.224.169
74.125.224.174
74.125.224.160
74.125.224.161
74.125.224.162
74.125.224.163
74.125.224.164



Pinging google.com [74.125.224.164] with 32 bytes of data:

Reply from 74.125.224.164: bytes=32 time=30ms TTL=55

Reply from 74.125.224.164: bytes=32 time=31ms TTL=55



Ping statistics for 74.125.224.164:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 30ms, Maximum = 31ms, Average = 30ms

Server: home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.139.127.62
98.139.183.24
209.191.122.70



Pinging yahoo.com [98.139.127.62] with 32 bytes of data:

Reply from 98.139.127.62: bytes=32 time=80ms TTL=52

Reply from 98.139.127.62: bytes=32 time=61ms TTL=52



Ping statistics for 98.139.127.62:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 61ms, Maximum = 80ms, Average = 70ms

Server: home
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 13 a9 6f 98 32 ...... Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
9 ...00 13 e8 8d 2f c1 ...... Intel® Wireless WiFi Link 4965AGN
8 ...00 1a 80 d4 4e 60 ...... Marvell Yukon 88E8055 PCI-E Gigabit Ethernet Controller
1 ........................... Software Loopback Interface 1
16 ...00 00 00 00 00 00 00 e0 isatap.{10117C88-8EF9-40D4-8DE7-67D1C7416955}
14 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
25 ...00 00 00 00 00 00 00 e0 isatap.gateway.2wire.net
15 ...00 00 00 00 00 00 00 e0 isatap.{B23D038D-04EF-4E54-A374-6CEF0C753E74}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.68 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.68 276
192.168.1.68 255.255.255.255 On-link 192.168.1.68 276
192.168.1.255 255.255.255.255 On-link 192.168.1.68 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.68 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.68 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 18 ::/0 On-link
1 306 ::1/128 On-link
14 18 2001::/32 On-link
14 266 2001:0:4137:9e76:3031:126b:3f57:febb/128
On-link
11 276 fe80::/64 On-link
14 266 fe80::/64 On-link
14 266 fe80::3031:126b:3f57:febb/128
On-link
11 276 fe80::482f:599e:3476:e1bb/128
On-link
1 306 ff00::/8 On-link
14 266 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/27/2012 10:36:41 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:35:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:30:21 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:28:44 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:26:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:06:45 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d2cc39a7-7932-42c8-a1de-d0f1ed0f8419}

Error: (02/27/2012 10:05:21 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d2cc39a7-7932-42c8-a1de-d0f1ed0f8419}

Error: (02/27/2012 10:04:07 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d2cc39a7-7932-42c8-a1de-d0f1ed0f8419}

Error: (02/27/2012 08:04:43 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\FLUFFYPUP\APPDATA\LOCAL\MICROSOFT\INTERNET EXPLORER\RECOVERY\HIGH\ACTIVE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (02/27/2012 08:04:43 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\FLUFFYPUP\APPDATA\LOCAL\MICROSOFT\INTERNET EXPLORER\RECOVERY\HIGH\ACTIVE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (02/29/2012 01:10:52 PM) (Source: Service Control Manager) (User: )
Description: KtmRm for Distributed Transaction CoordinatorSecurity Accounts Manager%%1058

Error: (02/29/2012 01:10:12 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (02/29/2012 01:10:12 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (02/29/2012 01:10:12 PM) (Source: Service Control Manager) (User: )
Description: ServerSecurity Accounts Manager%%1058

Error: (02/29/2012 00:30:39 AM) (Source: Service Control Manager) (User: )
Description: KtmRm for Distributed Transaction CoordinatorSecurity Accounts Manager%%1058

Error: (02/29/2012 00:28:40 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (02/29/2012 00:28:40 AM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (02/29/2012 00:28:40 AM) (Source: Service Control Manager) (User: )
Description: ServerSecurity Accounts Manager%%1058

Error: (02/28/2012 06:15:23 AM) (Source: Service Control Manager) (User: )
Description: KtmRm for Distributed Transaction CoordinatorSecurity Accounts Manager%%1058

Error: (02/28/2012 06:14:43 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058


Microsoft Office Sessions:
=========================
Error: (02/27/2012 10:36:41 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:35:12 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:30:21 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:28:44 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:26:28 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {43bf153c-764b-4b30-95dd-ffaf3e194bbd}

Error: (02/27/2012 10:06:45 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d2cc39a7-7932-42c8-a1de-d0f1ed0f8419}

Error: (02/27/2012 10:05:21 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d2cc39a7-7932-42c8-a1de-d0f1ed0f8419}

Error: (02/27/2012 10:04:07 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {d2cc39a7-7932-42c8-a1de-d0f1ed0f8419}

Error: (02/27/2012 08:04:43 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\FLUFFYPUP\APPDATA\LOCAL\MICROSOFT\INTERNET EXPLORER\RECOVERY\HIGH\ACTIVE

Error: (02/27/2012 08:04:43 PM) (Source: Windows Search Service)(User: )
Description: Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)
C:\USERS\FLUFFYPUP\APPDATA\LOCAL\MICROSOFT\INTERNET EXPLORER\RECOVERY\HIGH\ACTIVE


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.1.102.62)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Alps Pointing-device for VAIO
AppCore (Version: 1)
AV (Version: 1)
avast! Internet Security (Version: 7.0.1407.0)
Battery Care Function (Version: 1.2.00.04060)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
ccCommon (Version: 106.2.0.21)
CCleaner (Version: 3.16)
Click to DVD 2.0.05 Menu Data (Version: 2.0.05)
Click to DVD 2.6.00 (Version: 2.6.00)
Defraggler (Version: 2.07)
DSD Direct (Version: 2.0.01)
DSD Direct Player (Version: 1.0)
DSD Playback Plug-in (Version: 1.1)
Glary Utilities 2.42.0.1389 (Version: 2.42.0.1389)
Google Update Helper (Version: 1.3.21.99)
Grouper Screen Saver 1.0 (Version: 1.0)
HDAUDIO SoftV92 Data Fax Modem with SmartCP
Image Converter 3 (Version: 3.0)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 3 (Version: 7.0.30)
LAN Setting Utility (Version: 1.1.00.11010)
LocationFree Player (Version: 3.02.0000)
Malwarebytes Anti-Malware version 1.60.1.1000 (Version: 1.60.1.1000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00)
Microsoft SQL Server 2005 Express Edition (VAIO_VEDB) (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Mobile Broadband Drivers (Version: 2.00.44.10)
Mozilla Firefox 9.0.1 (x86 en-US) (Version: 9.0.1)
MSRedist (Version: 1.0.0.0)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Confidential Browser Component (Version: 1.5.0.29)
Norton Confidential Web Protection Component (Version: 1.5.0.29)
Norton Internet Security (Version: 10.1.0)
Norton Internet Security (Version: 10.2.0.30)
Norton Protection Center (Version: 2007.2.0.22)
NVIDIA Drivers
OpenMG Limited Patch 4.7-07-13-24-01
OpenMG Secure Module 4.7.00 (Version: 4.7.00.12140)
Revo Uninstaller 1.93 (Version: 1.93)
Roxio Easy Media Creator Home (Version: 9.0.178)
Setting Utility Series (Version: 2.1.00.16040)
SmartWi Connection Utility (Version: 4.1.0)
SonicStage 4.3 (Version: 4.3)
SonicStage Mastering Studio (Version: 2.3.01)
SonicStage Mastering Studio Audio Filter (Version: 2.3.01)
SonicStage Mastering Studio Audio Filter Custom Preset (Version: 2.3)
SonicStage Mastering Studio Plugins (Version: 2.3)
Sony Utilities DLL (Version: 7.1.00.16050)
Sony Video Shared Library (Version: 3.1.03)
Speccy (Version: 1.11)
SUPERAntiSpyware (Version: 5.0.1142)
SymNet (Version: 7.2.0.15)
thinkorswim
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
VAIO Azure Float Wallpaper (Version: 1.0.00.10100)
VAIO Camera Capture Utility (Version: 2.3.00.15160)
VAIO Camera Utility (Version: 2.0.01.02070)
VAIO Entertainment Center (Version: 1.00.0315)
VAIO Entertainment Platform (Version: 2.0.02.13290)
VAIO Event Service (Version: 3.1.00.16230)
VAIO Floral Dusk Wallpaper (Version: 1.0.00.10100)
VAIO HDD Protection (Version: 2.1.00.15140)
VAIO Help And Support (Version: 2.00.0608)
VAIO Media AC3 Decoder 1.0
VAIO Media Content Collection 6.0
VAIO Media Integrated Server 6.0
VAIO Media Redistribution 6.0 (Version: 6.0.10)
VAIO Photo 2007 (Version: 1.0.01.01250)
VAIO Power Management (Version: 2.1.00.18080)
VAIO Service Utility (Version: 1.1.1.3)
VAIO Teal Whisper Wallpaper (Version: 1.0.00.10100)
VAIO Video & Photo Suite (Version: 1.1.00.13301)
Windows Driver Package - Intel (NETw5v32) net (05/31/2010 13.2.1.5) (Version: 05/31/2010 13.2.1.5)
WinDVD for VAIO (Version: 8.0-B8.229)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 3069.38 MB
Available physical RAM: 1865.02 MB
Total Pagefile: 6347.77 MB
Available Pagefile: 5061.81 MB
Total Virtual: 2047.88 MB
Available Virtual: 1945.66 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:179.71 GB) (Free:130.91 GB) NTFS

========================= Users: ========================================

User accounts for \\USER-PC

Administrator ASPNET FluffyPup
Guest user


**** End of log ****

#8 Broni

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Posted 29 February 2012 - 07:13 PM

Run Norton removal tool: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080710133834EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb

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#9 FluffyPup

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Posted 29 February 2012 - 07:44 PM

Ran the Norton removal.
Ran all the items listed.
Here is the last scan.

aswMBR version 0.9.9.1649 Copyright© 2011 AVAST Software
Run date: 2012-02-29 16:36:11
-----------------------------
16:36:11.014 OS Version: Windows 6.0.6002 Service Pack 2
16:36:11.014 Number of processors: 2 586 0xF0A
16:36:11.014 ComputerName: USER-PC UserName:
16:36:13.058 Initialize success
16:36:13.744 AVAST engine defs: 12022802
16:37:10.008 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-2
16:37:10.008 Disk 0 Vendor: ST9200420AS 3.AAA Size: 190782MB BusType: 3
16:37:10.008 Disk 1 \Device\Harddisk1\DR1 -> \Device\00000074
16:37:10.008 Disk 1 Vendor: ( Size: 190782MB BusType: 0
16:37:10.024 Disk 0 MBR read successfully
16:37:10.024 Disk 0 MBR scan
16:37:10.024 Disk 0 Windows VISTA default MBR code
16:37:10.039 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 6759 MB offset 2048
16:37:10.055 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 184021 MB offset 13844480
16:37:10.055 Disk 0 scanning sectors +390719920
16:37:10.133 Disk 0 scanning C:\Windows\system32\drivers
16:37:20.881 Service scanning
16:37:40.678 Modules scanning
16:37:52.705 Disk 0 trace - called modules:
16:37:52.737 ntkrnlpa.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS pciide.sys PCIIDEX.SYS atapi.sys
16:37:52.737 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85d529f8]
16:37:52.737 3 CLASSPNP.SYS[8a3a88b3] -> nt!IofCallDriver -> [0x854f2918]
16:37:52.737 5 acpi.sys[8069a6bc] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-2[0x85548b98]
16:37:53.704 AVAST engine scan C:\Windows
16:37:57.401 AVAST engine scan C:\Windows\system32
16:39:58.285 AVAST engine scan C:\Windows\system32\drivers
16:40:13.386 AVAST engine scan C:\Users\FluffyPup
16:41:28.765 AVAST engine scan C:\ProgramData
16:41:57.469 Scan finished successfully
16:43:21.647 Disk 0 MBR has been saved successfully to "C:\Users\FluffyPup\Desktop\MBR.dat"
16:43:21.663 The log file has been saved successfully to "C:\Users\FluffyPup\Desktop\aswMBR.txt"

#10 Broni

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Posted 29 February 2012 - 09:05 PM

I still need MBAM log.

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#11 FluffyPup

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Posted 29 February 2012 - 09:18 PM

Sorry. Thought I posted that.


Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.02.29.07

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 8.0.6001.19190
FluffyPup :: USER-PC [administrator]

Protection: Enabled

2/29/2012 3:50:41 PM
mbam-log-2012-02-29 (15-50-41).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 277933
Time elapsed: 36 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#12 Broni

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Posted 29 February 2012 - 10:07 PM

I don't really see much there.

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#13 FluffyPup

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Posted 29 February 2012 - 11:26 PM

Hey Broni,

No threats found.

So what do you think? Maybe I should just stop using java so there is nothing to exploit. lol

I am using Java 7 update 3. Think a different version would be more reliable?

Thanks for all your help!
FP

#14 Broni

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Posted 01 March 2012 - 12:01 AM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

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#15 FluffyPup

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Posted 01 March 2012 - 12:15 AM

I had the latest version.

Surprised to find out there was an old version to be removed. There were some errors in the log. All said "Ther error returned was 124." Is this ok or do I need to do something further? The remainder seemed to remove fine.




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