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Computer won't actually update ANYTHING

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4 replies to this topic

#1 snickers13


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Posted 29 February 2012 - 10:13 AM

My computer won't actually save any updates. Everytime I reboot my computer I get prompted to update Java, Firefox, virus protection, etc... I have done the updates and rebooted the computer right afterwards, but then it acts like it never got the update.

Any ideas as to what the problem is???

Thanks in advance...

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#2 noknojon


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Posted 29 February 2012 - 06:22 PM

Hi snickers -
Is your internet connection running as "normal", or have you had connection problems at all.
Please download Farbar Service Scanner and run it on the computer with the issue.
•Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • - Also tick "Windows Update"
    •Press "Scan".
    •It will create a log (FSS.txt) in the same directory the tool is run.
    •Please copy and paste the log to your reply.

    Thank You -
Edited to include Windows update to scan items -

Edited by noknojon, 29 February 2012 - 06:27 PM.

#3 snickers13

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Posted 29 February 2012 - 06:50 PM

Farbar Service Scanner Version: 22-02-2012
Ran by Dawn (administrator) on 29-02-2012 at 18:49:47
Running from "C:\Users\Dawn\Downloads"
Microsoft Windows 7 Home Premium (X64)
Boot Mode: Normal

Internet Services:

Connection Status:
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.

Windows Firewall:

Firewall Disabled Policy:

System Restore:

System Restore Disabled Policy:

Action Center:

Windows Update:

File Check:
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
[2012-02-16 14:04] - [2011-12-27 22:59] - 0499200 ____A (Microsoft Corporation) DB9D6C6B2CD95A9CA414D045B627422E

C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
[2009-07-13 19:09] - [2009-07-13 20:41] - 0824832 ____A (Microsoft Corporation) AECAB449567D1846DAD63ECE49E893E3

C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
[2009-07-13 18:36] - [2009-07-13 20:41] - 0170496 ____A (Microsoft Corporation) 765A27C3279CE11D14CB9E4F5869FCA5

C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
[2009-07-13 19:36] - [2009-07-13 20:41] - 2418176 ____A (Microsoft Corporation) 38340204A2D0228F1E87740FC5E554A7

C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

#4 snickers13

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Posted 08 March 2012 - 11:19 AM

Hello... can anyone help me with this??

#5 Zen Seeker

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Posted 08 March 2012 - 10:08 PM

While waiting for noknojon to return let's get some feedback and an idea what we're working with.

I assume you have Windows 7 due to where you posted this.

Everytime I reboot my computer I get prompted to update Java, Firefox, virus protection, etc...

What prompts you?

Windows action centre would prompt if your AV isn't up to date or had issues but wouldn't care about the rest you noted.

A website would prompt you for Java if yours isn't using the version it wants.

Firefox looks after itself and should be updated by going to "Help" and "About", then look for "check for update".

Note: Nothing is stopping you from going and downloading the items noted above and saving them to your downloads and then installing them manually. In fact this might show you what is giving you a problem. Why not DL the latest version of Firefox, 10.0.2 I think, and then install it manually over top of your existing version? (Java can be a pain and leave older versions behind so leave it for now.)

Do basic system checks such as check disk "chkdsk /f". See how much space is left on the hard drive either from the command prompt or properties of the "C:" drive.

Failing that you should at least be able to give better information on what you have done and what the results are.

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