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internet security virus?


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4 replies to this topic

#1 mrgolazo

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Posted 29 February 2012 - 08:58 AM

I am unable to open any of the .exe files in my normal mode or in safe mode for windows 7. I believe i got the internet security virus, because my computer was automatically restarted while i was on a web browser and when it restarted there was a internet security logo on the desktop, but no fake antivirus scanning window. Since then I have not been able to open any .exe files or programs, and even if I try to 'run as adminstrator' or open files from a usb, I am still unable to open anything. I have tried to run fixncr.reg and iexplorer.exe, but when I run the fixncr, it says it has been put in the registry but still does not allow me to open the iexplorer.exe program. I have tried this in both the normal mode and safe mode with no success. I can open file folders, but am unable to run any programs, which makes it impossible to open a web browser to go on the internet and download/run a antivirus program. Any help on how to deal with this would be much appreciated.

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#2 Farbar

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Posted 29 February 2012 - 12:14 PM

Hello mrgolazo,

Welcome to Bleeping computer.

FYI: I'll move the topic to more appropriate forum.


For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]

#3 mrgolazo

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Posted 29 February 2012 - 07:18 PM

I could not open you links for the farbar recovery scan tool

#4 Farbar

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Posted 29 February 2012 - 07:50 PM

The links are working.

#5 Farbar

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Posted 05 March 2012 - 06:01 PM

This thread will now be closed due to lack of activity.

If you need this topic reopened, please send me a Private Message and I will reopen it for you.

If you should have a new issue, please start a new topic.

Every one else should start a new topic.




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