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Damaged hard drive clusters

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2 replies to this topic

#1 fezzyboy


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Posted 28 February 2012 - 03:09 PM

I have my mothers dell inspiron laptop at the moment. When you turn it on it cascades the message " FAILED TO SAVE ALL THE COMPONENTS FOR THE FILE \\SYSTEM32\\00002ed7. THE FILE IS CORRUPTED OR UNREADABLE. THIS ERROR MAY BE CAUSED BY A PC HARDWARD PROBLEM"

A system check box then appears and does a scan. When you press FIX ERRORS. Its unable to fix 9 errors and you have to purchase the full version.

Virus maybe????? I am unable to delete the system check box from the system tray.

The screen is just a black background and all the icons have disappeared.

When I press the windows icon and all programs the file icons appear but when I click on them they say EMPTY.

Please help

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#2 Allan


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Posted 28 February 2012 - 03:11 PM

Yes, sounds like a scam alert. I suggest you post in the Am I Infected forum.

#3 hamluis



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Posted 28 February 2012 - 04:39 PM

Reference: http://www.bleepingcomputer.com/forums/topic444452.html/page__p__2614743#entry2614743

To avoid confusion, this topic is closed while the above listed topic is pursued.


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