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Rootkit problem (cant seem to delete it..) :-[


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#1 Finhiisi

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Posted 28 February 2012 - 11:52 AM

Hi to all, My name is Finhiisi. Just about two weeks ago My computer began crashing down. The computer screen went black and "timed out" or something, so in order to restart I had to push the shutdown button and open it by pressing it again (reset button wouldnt work for some reason) Basically, comp crashed occasionally when I try to open it or as I tried to open/play a game or just having loaded a saved game,occasionally whilst on the internet and sometimes as I close Steam window that shows my games. Internet sometimes takes times to load, but I think its the cause of the operator.

I got the message that log was made out of errors, so I began to look into serious anti-rootkit software. Friend recommended me AVG (cause Avast couldnt find any problem..) and AVG did find this particular rootkit, of wich I have managed to find only one same case in the net (wich were on these forums !) So, there it is... The AVG message.

File: <unknown>
Corrupted section ntkrnlpa.exe[PAGE]NtConnectPort+0x1ED8, size 4 bytes.
Result: Object is hidden.

AVG cant remove it, and F-Secure Online Scan didnt find it.. (it found only 2 small spyware wich were deleted & corrupted file that Me and My brother deleted easily..) We tried to re-install the drivers and we did, but the problem is still there, burrowed to my comp.

In the SystemMessages panel (or whatever it is) it said System Error 1003.

My Operating System is Windows XP Home Edition Service Pack 3

System Specs:

Ati Radeon X1950 Pro
AMD Athlon 64 Processor 3800+
2.41 GHz

So, thank You if You take your time to read this. All help is appreciated cause I cant afford to get repairmen anytime soon...

Thanks in advance, Finhiisi. :] PS: My native language is finnish, but I speak english easily and fine, although computer jargon is totally alien to me.

Edited by Finhiisi, 28 February 2012 - 03:18 PM.


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#2 Broni

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Posted 28 February 2012 - 09:50 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Finhiisi

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Posted 29 February 2012 - 07:57 AM

I just came from school, and the comp didnt no longer open...
Called the repairmen and he suspected that the problem is propably on the ATI Radeon screen card.. I still appreciate the help and quick response, I just should have acted sooner :-(
so, its off to the garage... Btw this is posted from my phone :-S

Edited by Finhiisi, 29 February 2012 - 11:03 AM.


#4 Finhiisi

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Posted 29 February 2012 - 07:59 AM

* Sorry for the double post

Edited by Finhiisi, 29 February 2012 - 11:04 AM.


#5 Broni

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Posted 29 February 2012 - 11:30 AM

Good luck :)

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